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Huawei Technologies Co. Ltd Managed Services …
TM Forum 2012 Page 1 of 277 Frameworx 12 Implementation Conformance Certification Report Huawei Technologies Co. Ltd Managed Services unified platform (MSUP) January 2013 Huawei Technologies Co. Ltd, MSUP Frameworx 12 Implementation Conformance Certification Report TM Forum 2013 Page 2 of 277 table of Contents table of Contents .. 2 List of Tables .. 3 List of 3 1 Introduction .. 4 Executive Summary .. 4 2 Implementation Functionality/Capability Overview .. 5 MSUP Implementation Overview .. 5 3 Business Process Framework Assessment Overview .. 8 Mapping Technique Employed .. 8 Business Process Framework - Level 2 Process Scope .. 9 Implementation Scope .. 12 4 Business Process Framework Process Mapping Descriptions .. 13 Level 1: Service Management & Operations .. 14 Level 2: - Service Problem Management [7/7] - Mapping Details .. 14 Level 2: - Service Quality Management [7/7] - Mapping Details.
Huawei Technologies Co. Ltd Managed Services Unified Platform (MSUP) V2.0 January 2013. Huawei Technologies Co. Ltd, ... Table of Contents
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