Transcription of Key Attributes of - ITSM
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Key Attributes of - ITSM
Copyright 2003-2016 RL Information Consulting LLC. All rights reserved. Duplication of this document or extraction of content is strictly forbidden. KKeeyy AAttttrriibbuutteess ooff IITT SSeerrvviiccee MMaannaaggeemmeenntt SSyysstteemmss Prepared by: Rick Leopoldi June 13, 2016 People Process Technology Organization IntegrationRL ConsultingRL ConsultingRL ConsultingRL Consulting Key Attributes of IT Service Management Systems RL Information Consulting llcRL Information Consulting llcRL Information Consulting llcRL Information Consulting llc Page - 1 People Process Technology Organization IntegrationOverview The following is a list of those key Attributes of IT Service Management (ITSM) Systems that must be in place to help ensure its effectiveness and efficiency. These Attributes can be used to determine the factors for the operations of ITSM systems as well as their evaluation for utility and warranty.
Key Attributes of IT Service Management Systems RL Information Consulting llcRL Information Consulting llc Page - 2 People • Process • Technology
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