Transcription of Module 2: Interpersonal Communication
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Module 2: Interpersonal Communication
Module 2: Interpersonal Communication Facilitator s Manual MYDev Life Skills Curriculum An Adaptation of EDC s Work Ready Now! Curriculum Module 2: Interpersonal Communication Facilitator s Manual Mindanao Youth for Development Project Life Skills Curriculum, adapted from EDC s WRN! Curriculum 2016 Education Development Center, Inc. All Rights Reserved. Page 2 Module 2: Interpersonal Communication Sa komunikasyon mahalaga ang unang impresyon The first impression you give is important in Communication . Interpersonal Communication Objectives By the end of the Module , participants will: Identify and demonstrate non verbal Communication Listen actively and speak appropriately Identify and practice good customer service skills Module Overview Activity Time Session 1: listening & Speaking Effectively 4 hr 20 min 1: Introductory Activity & Learner s Reflection 1 hr 2: Non-Verbal Communi
Make 3 copies of Facilitator Tool 2.A: Listening Scenarios and select an appropriate role play to use with the participants or create a new one Before the activity, ask for volunteers to prepare the role play, give them a copy of the role play and brief them on what they will need to do Handout 2.1: Effective Listening Observation Form
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