Transcription of Oracle Software Technical Support Policies
{{id}} {{{paragraph}}}
Example: marketing
Oracle Software Technical Support Policies
Oracle Software Technical Support Policies : 9-March-2018 Page 1 of 25 Oracle Software Technical Support Policies Effective Date: 9-March-2018 Table of Contents 1. Overview 2. Support Terms 3. Lifetime Support 4. Oracle Technical Support Levels 5. Additional Support Services Available for Purchase 6. Web-Based Customer Support Systems 7. Tools Used to Perform Technical Support Services 8. global Customer Support Security Practices 9. Severity Definitions 10. Hyperion and Agile Specific Support Terms 11. Contact Information 1. Overview Unless otherwise stated, these Software Technical Support Policies apply to Technical Support for all Oracle Software product lines. "You" and "your" refers to the individual or entity that has ordered Technical Support from Oracle or an Oracle -authorized distributor.
Feb 04, 2022 · Global Customer Support Data Protection Practices 35 9. Severity DefinItions 36 10. Hyperion and Agile Specific Support Terms 37 11. Contact Information 38. Oracle Software Technical Support Policies: 04-February- 2022 Page 4 of 38 1. OVERVIEW Unless otherwise stated, these Software Technical Support Policies apply to technical support for all ...
Loading..
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document: