Transcription of Perspectives on Performance: The Performance Prism
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Perspectives on Performance: The Performance Prism
This paper was produced during the research project The Evolution of Business PerformanceMeasurement Systems which was sponsored by EPSRC under grant number GR/K88637 Perspectives on Performance : The Performance PrismProfessor Andy Neely, Cranfield School of ManagementandChris Adams, Andersen ConsultingIn Lewis Caroll s Alice s Adventures in Wonderland there is a wonderful interaction between Aliceand the Cheshire Cat during which Alice asks the cat for directions to an unspecified destination. Cheshire Puss , she began, rather timidly, as she did not at all know whether it would likethe name: however, it only grinned a little wider. Come, it s pleased so far, thought Alice,and she went on. Would you tell me, please, which way I ought to go from here? That depends a good deal on where you want to get to, said the Cat I don t much care where said Alice. Then it doesn t matter which way you go, said the Cat.
This paper was produced during the research project – The Evolution of Business Performance Measurement Systems – which was sponsored by EPSRC under grant number GR/K88637
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