Transcription of Relationship between Service Quality and …
{{id}} {{{paragraph}}}
Example: bankruptcy
Relationship between Service Quality and …
International Journal of Scientific and Research Publications, Volume 4, Issue 11, November 2014 1 ISSN 2250-3153 Relationship between Service Quality and Customer Satisfaction in Sri Lankan Hotel Industry Umesh Gunarathne Department of Marketing Faculty of Management and Finance University of Ruhuna Matara: SRI LANKA Abstract- After 30 years war, as a country Sri Lanka has a great opportunity to develop tourism industry and there are lot of tourists visit to spend holidays in Sri Lanka from around the world. In tourism industry Hotels play a major role. Therefore the hotels should be provided excellent services Quality for their customers. services Quality is considered substantial when it comes to define organizational success.
International Journal of Scientific and Research Publications, Volume 4, Issue 11, November 2014 3 ISSN 2250-3153 www.ijsrp.org III.
Tags:
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document:
Related search queries
Factors Affecting Provision of Service Quality, The Relationship between Service Quality, Quality, Service, NRS 047, Understanding the New Dynamics of, Quality, Service and Satisfaction Since 1976, SERVICE QUALITY AND CUSTOMER, Service quality and customer satisfaction: antecedents, QUALITY SERVICE EVALUATION TECHNIQUE AND, QUALITY SERVICE, Service Quality