Transcription of workplace violence handbook - USDA
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United States Department of Agriculture October 2001. AD-1135. The usda handbook on workplace violence Prevention and Response I. workplace violence It's what to do Table of Contents Know what to do Introduction What is workplace violence ? ..4. Responsibilities ..4. Prevention of workplace violence ..6. Identifying Potentially Violent Responding to Violent Disclosure of Resources ..14. 2. Introduction The usda handbook on workplace violence Prevention and Response is a product of Secretary Dan Glickman's workplace violence Steering Committee, chaired by Deborah Matz, Deputy Assistant Secretary for Administration, and Joyce Fleischman, Deputy Inspector General.
effective security measures in place. ... • Training employees in dealing with angry co-workers and customers, conflict resolution, and communication skills. ... • Work with facility personnel to improve the security level of the buildings, grounds, parking lots, etc.
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