Example: air traffic controller
Assertiveness - Getselfhelp.co.uk

Assertiveness - Getselfhelp.co.uk

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thoughts, feelings and responses) will give us important knowledge and help us to respond in ... Actions and expressions fit with words spoken, firm but polite and clear messages, respectful of ... rejected or unwanted. However, very often the person offering criticism is intending the criticism to be helpful to us – pointing out the affect ...

  Action, Thought, Feelings, Unwanted

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