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depositBridge Plus

depositBridge plus How To Use The installation Script Scanner Software upgrade User guide depositBridgePlus installation Script Scanner Driver installation upgrade guide 2 rev. 08/01/17 IMPORTANT REQUIREMENTS Please ensure you have the below access and privileges before proceeding with the scanner driver upgrade : 1. Confirm you have Administrative Access Rights to your computer. If not, please ask someone within your company with administrative access rights to your computer to assist with the installation of the scanner driver. 2. Confirm your computer is able to extract files from a zipped file (NOTE: WinZip was used to extract the zipped file for the purpose of this guide ) 3. Have your depositBridgePlus User Name & Password available. IMPORTANT: If you have other scanner drivers installed on your computer, running the scanner driver installation Script may result in these drivers being removed from your computer. Please contact TMS Customer Service for assistance with the installation .

depositBridge Plus How To Use The Installation Script Scanner Software Upgrade User Guide V17.0 ®

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Transcription of depositBridge Plus

1 depositBridge plus How To Use The installation Script Scanner Software upgrade User guide depositBridgePlus installation Script Scanner Driver installation upgrade guide 2 rev. 08/01/17 IMPORTANT REQUIREMENTS Please ensure you have the below access and privileges before proceeding with the scanner driver upgrade : 1. Confirm you have Administrative Access Rights to your computer. If not, please ask someone within your company with administrative access rights to your computer to assist with the installation of the scanner driver. 2. Confirm your computer is able to extract files from a zipped file (NOTE: WinZip was used to extract the zipped file for the purpose of this guide ) 3. Have your depositBridgePlus User Name & Password available. IMPORTANT: If you have other scanner drivers installed on your computer, running the scanner driver installation Script may result in these drivers being removed from your computer. Please contact TMS Customer Service for assistance with the installation .

2 For assistance, please call TMS Customer Service at (888) 761-3967, Monday through Friday, 6:00am to 7:00pm Pacific Time, for assistance if you are unable to locate your login credentials. NOTE: Your screen view may differ if you are using a different scanner, operating system, and/ or browser. depositBridgePlus installation Script Scanner Driver installation upgrade guide 3 rev. 08/01/17 Download the installation Script Zipped File Step 1: Go to Step 2: Log into depositBridgePlus with your User ID and Password then access the Help Link Step 3: Save the installation Script zipped file. 2a) Click Help in the top right corner to access the Scanner Driver Download 1a) Select the Business banking tab 1b) Click depositBridgePlus and login 3a) Right-click on Net Driver Script v17 link 3b) Click Save target depositBridgePlus installation Script Scanner Driver installation upgrade guide 4 rev. 08/01/17 Step 4: Select a location on your computer to save the installation Script zipped file.

3 Open and Extract installation Script Zipped File Step 5: Locate where you saved the scanner driver installation Script ( v17) zipped file in your computer. Step 6: Right click on the folder and select Extract All. 6a) Right-click on the folder 6b) Select Extract 4a) Select location to save installation Script zipped file 4b) Click Save depositBridgePlus installation Script Scanner Driver installation upgrade guide 5 rev. 08/01/17 Step 7: Locate where you saved the extracted v17 folder. Step 8: Run the installation script ( ) application. IMPORTANT: You must have Administrative Access rights to your computer to remove the OLD scanner driver and install the NEW scanner driver Disconnect your scanner USB from your computer Close all Internet browsers ( Internet Explorer) 7a) Click and open v17 folder 6c) Click Extract (NOTE: On average, extraction of the file varies from 2-6 minutes) depositBridgePlus installation Script Scanner Driver installation upgrade guide 6 rev.

4 08/01/17 Running Scanner Driver installation Script Step 9: upgrade scanner driver and set Internet Explorer (IE) browser settings for scanning IMPORTANT: 1. You must check the IE Settings box 2. Check the scanner you are using to scan your deposits to install your NEW scanner driver NOTE: Not checking the IE Settings box and/or selecting the wrong scanner will result in your inability to scan your deposits once installation is completed Scanner Type Box to Check Panini Vision X* pVisionX Canon CR-50 CR-50/80 Canon CR-25 / CR-55 CR-25/55 MyVisionX pVisionX *If you are running on a 64 bit computer and using a VisionX scanner, you must check the pVisionX 64bit box 9a) Check IE Settings 9b) Check the scanner you are using to scan and submit your deposits (NOTE: Refer to the chart on the right to help you select the appropriate box to check for the scanner you using. VisionX was selected for this user guide ) 8a) Click and open 9c) Click Start depositBridgePlus installation Script Scanner Driver installation upgrade guide 7 rev.

5 08/01/17 Step 10: InstallShield Wizard window will appear and begin the uninstallation of your old scanner driver. Removal of OLD Scanner Driver Step 11: Confirm removal of OLD scanner driver. 11a) Click OK depositBridgePlus installation Script Scanner Driver installation upgrade guide 8 rev. 08/01/17 Step 12: Confirm your scanner USB cable is disconnected from your scanner. Step 13: Confirm the completion of the Uninstall process. Auto installation of Upgraded NEW Scanner Driver Step 14: Install NEW scanner driver NOTE: Please be patient while the driver is being installed. installation of NEW scanner driver is an automated process. You will not be required to perform any actions. On average, installation of your new scanner driver varies from 5-10 minutes 13a) Click Finish 12a) Click OK depositBridgePlus installation Script Scanner Driver installation upgrade guide 9 rev. 08/01/17 14a) installation of new driver is completed when you see Done with installation tasks.

6 Result =Success message depositBridgePlus installation Script Scanner Driver installation upgrade guide 10 rev. 08/01/17 Step 15: Connect your scanner USB cable to your computer. Once connected, you will see the device driver software installation message in the middle or at the bottom of your screen. Scanner Registration Step 16: Register your scanner after logging into depositBridgePlus IMPORTANT: You must have Supervisor role authority to register your scanner (Note: Supervisor role user will have access to the Registration tab) Step 17: Once your scanner is registered, you will see a message confirming your scanner has been successfully registered . 16b) Select your Locations and Scanners from the dropdown options 16a) Click Registration tab 16c) Click Register / Re-register depositBridgePlus installation Script Scanner Driver installation upgrade guide 11 rev. 08/01/17 Creating your Deposit Step 18: Click the Deposits tab and begin your deposit after registering your scanner Step 19: You should now be able to scan your deposit.

7 18b) Complete deposit information 18c) Click Proceed depositBridgePlus installation Script Scanner Driver installation upgrade guide 12 rev. 08/01/17 20a) Click Capture Items


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