AMAZON.COM, INC.

1 Table of ContentsUNITED STATESSECURITIES AND EXCHANGE COMMISSIONW ashington, 20549 _____FORM 10-K_____ (Mark One) ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020or TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to .Commission File No. , INC.(Exact name of registrant as specified in its charter)Delaware 91-1646860(State or other jurisdiction of incorporation or organization) ( Employer Identification No.)410 Terry Avenue NorthSeattle, Washington 98109-5210(206) 266-1000(Address and telephone number, including area code, of registrant s principal executive offices)Securities registered pursuant to Section 12(b) of the Act:Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which RegisteredCommon Stock, par value $.

2 01 per shareAMZNN asdaq Global Select MarketSecurities registered pursuant to Section 12(g) of the Act:None _____Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes No Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (orfor such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

3 Yes No Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding12 months (or for such shorter period that the registrant was required to submit such files). Yes No Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See thedefinitions of large accelerated filer, accelerated filer, smaller reporting company, and emerging growth company in Rule 12b-2 of the Exchange accelerated filer Accelerated filer Non-accelerated filer Smaller reporting company Emerging growth company If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accountingstandards provided pursuant to Section 13(a) of the Exchange Act.

4 Indicate by check mark whether the registrant has filed a report on and attestation to its management s assessment of the effectiveness of its internal control over financial reporting underSection 404(b) of the Sarbanes-Oxley Act (15 7262(b)) by the registered public accounting firm that prepared or issued its audit report. Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No Aggregate market value of voting stock held by non-affiliates of the registrant as of June 30, 2020$1,174,367,787,295 Number of shares of common stock outstanding as of January 20, 2021503,564,743 _____ DOCUMENTS INCORPORATED BY REFERENCEThe information required by Part III of this Report, to the extent not set forth herein, is incorporated herein by reference from the registrant s definitive proxy statement relating to theAnnual Meeting of Shareholders to be held in 2021, which definitive proxy statement shall be filed with the Securities and Exchange Commission within 120 days after the end of the fiscal yearto which this Report of , 10-KFor the Fiscal Year Ended December 31.

5 2020 INDEX PagePART IItem Factors6 Item Staff Comments15 Item Proceedings16 Item Safety Disclosures16 PART IIItem for the Registrant s Common Stock, Related Shareholder Matters, and Issuer Purchases of Equity Securities17 Item Consolidated Financial Data18 Item s Discussion and Analysis of Financial Condition and Results of Operations19 Item and Qualitative Disclosures About Market Risk33 Item Statements and Supplementary Data35 Item in and Disagreements with Accountants on Accounting and Financial Disclosure69 Item and Procedures69 Item Information71 PART IIIItem , Executive Officers, and Corporate Governance71 Item Compensation71 Item Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters71 Item Relationships and Related Transactions, and Director Independence71 Item Accountant Fees and Services71 PART IVItem , Financial Statement Schedules72 Item 10-K Summary73 Signatures742 Table of , IItem Annual Report on Form 10-K and the documents incorporated herein by reference contain forward - looking statements based on expectations,estimates, and projections as of the date of this filing.

6 Actual results may differ materially from those expressed in forward - looking statements. See Item 1A of PartI Risk Factors. , Inc. s principal corporate offices are located in Seattle, Washington. We completed our initial public offering in May 1997 and our commonstock is listed on the Nasdaq Global Select Market under the symbol AMZN. As used herein, , we, our, and similar terms include , Inc. and its subsidiaries, unless the context indicates seek to be Earth s most customer-centric company. We are guided by four principles: customer obsession rather than competitor focus, passion forinvention, commitment to operational excellence, and long-term thinking. In each of our segments, we serve our primary customer sets, consisting of consumers,sellers, developers, enterprises, and content creators.

7 In addition, we provide services, such as advertising to sellers, vendors, publishers, authors, and others,through programs such as sponsored ads, display, and video advertising. We have organized our operations into three segments: North America, International, and Amazon Web Services ( AWS ). These segments reflect the waythe Company evaluates its business performance and manages its operations. Information on our net sales is contained in Item 8 of Part II, Financial Statementsand Supplementary Data Note 10 Segment Information. ConsumersWe serve consumers through our online and physical stores and focus on selection, price, and convenience. We design our stores to enable hundreds ofmillions of unique products to be sold by us and by third parties across dozens of product categories.

8 Customers access our offerings through our websites, mobileapps, Alexa, devices, streaming, and physically visiting our stores. We also manufacture and sell electronic devices, including Kindle, Fire tablet, Fire TV, Echo,Ring, and other devices, and we develop and produce media content. We seek to offer our customers low prices, fast and free delivery, easy-to-use functionality,and timely customer service. In addition, we offer Amazon Prime, a membership program that includes unlimited free shipping on over 100 million items, accessto unlimited streaming of tens of thousands of movies and TV episodes, including Amazon Original content, and other fulfill customer orders in a number of ways, including through: North America and International fulfillment networks that we operate; co-sourced andoutsourced arrangements in certain countries; digital delivery; and through our physical stores.

9 We operate customer service centers globally, which aresupplemented by co-sourced arrangements. See Item 2 of Part I, Properties. SellersWe offer programs that enable sellers to grow their businesses, sell their products in our stores, and fulfill orders through us. We are not the seller of recordin these transactions. We earn fixed fees, a percentage of sales, per-unit activity fees, interest, or some combination thereof, for our seller and EnterprisesWe serve developers and enterprises of all sizes, including start-ups, government agencies, and academic institutions, through AWS, which offers a broad setof on-demand technology services, including compute, storage, database, analytics, and machine learning, and other CreatorsWe serve authors and independent publishers with Kindle Direct Publishing, an online service that lets independent authors and publishers choose a royaltyoption and make their books available in the Kindle Store, along with Amazon s own publishing arm, Amazon Publishing.

10 We also offer programs that allowauthors, musicians, filmmakers, skill and app developers, and others to publish and sell of ContentsCompetitionOur businesses encompass a large variety of product types, service offerings, and delivery channels. The worldwide marketplace in which we compete isevolving rapidly and intensely competitive, and we face a broad array of competitors from many different industry sectors around the world. Our current andpotential competitors include: (1) physical, e-commerce, and omnichannel retailers, publishers, vendors, distributors, manufacturers, and producers of the productswe offer and sell to consumers and businesses; (2) publishers, producers, and distributors of physical, digital, and interactive media of all types and all distributionchannels; (3) web search engines, comparison shopping websites, social networks, web portals, and other online and app-based means of discovering, using, oracquiring goods and services, either directly or in collaboration with other retailers.