CitiManager Reset Password - Citigroup

1 2011 GSA SmartPay Training ConferenceCitiManager Reset PasswordProduct Development A Winning Hand: Solutions, Savings and Sustainability with GSA SmartPayThe 13thAnnual GSA SmartPay Training Conference, Las Vegas3 House Rules To ensure the best possible learning experience for participants, please adhere to the following house rules: Turn cell phones and pagers to vibrate Hold questions to end of session (unless encouraged otherwise) Ensure your participant badge is scanned to receive CLP credits For each course Must leave room and re-enter You will not receive CLP credits for Mini Sessions Take advantage of opportunities to provide feedback Please select the Citi Q&A icon on any Citi PC at the conference Answers to be emailed after the conference within 60 daysAll AudiencesCitiManager Reset Password4 This course is designed to assist you in achieving the following objectives.

2 Reset passwords for users in your purview Understand how Self-Service Password Reset works Goals & Objectives CitiManager Reset PasswordDepartment of DefenseRelevant Agencies5 A non-cardholder with the Admin function Reset Password can Reset the Password for other users within their hierarchical purview. Non-cardholders AND cardholders can use the self service Password Reset featureIntroduction CitiManager Reset Password6 Log in to Enter your User name and Password . Click Login Logon using your Login ID CitiManager Reset Password7 Answer your challenge question and click Continue.

3 Note: All answers must be three (3) letters or moreChallenge Question CitiManager Reset Password8 Click Manage User Access from the main menu Navigating from Home CitiManager Reset Password9 Click on the Reset Password menu option from the Manage User Access screenManager User Access CitiManager Reset Password10 Click the Select user linkSelect User CitiManager Reset Password11 Populate the necessary search parameters and values and click on Search Select Search Parameters CitiManager Reset Password12 Click the radial

4 Button next to the desired user and click OK . Note, the user will not appear in the search results if the user is deactivatedUser Selection CitiManager Reset Password13 Click on Reset Password to complete the process. The temporary Password will be sent to the email on Password CitiManager Reset Password14 Password confirmation screen is displayed. The user will receive an email with a temporary passwordPassword Reset confirmation CitiManager Reset Password15 Self Service Reset PasswordLogon Screen CitiManager Reset Password Select the Forgot Password link below16 CitiManager Reset PasswordSelf Service Reset PasswordUser Name Enter user name and select Continue 17 CitiManager Reset PasswordSelf Service Reset PasswordChallenge Question Answer the Challenge question and select Continue.

5 18 CitiManager Reset PasswordSelf Service Reset PasswordUser Name A/OPC Enter the required information so the system can create the new Password . Be sure to enter exactly as provided in your profile and click Continue. 19 CitiManager Reset PasswordSelf Service Reset PasswordUser Name Card Holder Enter the required information so the system can create the new Password . Be sure to enter exactly as provided in your profile and on your card or statement and click Continue. 20 CitiManager Reset PasswordSelf Service Reset PasswordNew Password Create a new Password , confirm it, then select Save.

6 21 CitiManager Reset PasswordSelf Service Reset PasswordPassword Reset Complete Your Password has been successfully updated. Click OK in the pop up window and you will be directed to the Login screen where you will enter your user name and new Password . CitiManager Reset Password2223 Thank you for attending! Visit the citibank Welcome Center Level 3 Foyer West National Industries for the Blind will have a display of products Conference Slide Show come see yourself shine! Visit the citibank One-on-One Lab Lido 3101 A/B Visit the citibank Mini Sessions Lido 3001 A/B Citi Q&A Link Tell us your thoughts RemindersAll AudiencesCitiManager Reset Password Schedules available at the Welcome CenterAll AudiencesCitiManager Reset Password2425 Interactive Training Events DoDCiti offers on-site training at no cost for agencies meeting the required minimum participant level of 20 or more as set forth in the GSA SmartPay2 Master Contract.

7 Regional Citi Training Locations Norfolk, VA Washington, DC Visit view and register for these sessions Upcoming Training Visit view and register for these sessions On-site at your base or installation 20-participant minimum Visit under Resources to download the On-site Training Request Form Distance Learning Video ConferencesPlease e-mail us at and a Citi training coordinator will work with you directly for on-site or Distance Learning TravelCitiManager Reset Password26 Interactive Training Events -GSAC itioffers Computer Based Training (CBT)

8 Via the CitiCommercial Card Learning and System Support (CLASS) in CitiManager . Visit from the Web Tools Tab select the CLASS linkPlease contact your Account or Client Manager if you are interested in setting up a training session. Training can be conducted at a CitiTraining Location, On-site at your office or via the Web. Regional CitiTraining Locations Norfolk, VA Washington, DCGSACitiManager Reset PasswordTerms & DisclosuresTuesday, July 28, 2009 IRS Circular 230 Disclosure: Citigroup Inc. and its affiliates do not provide tax or legal advice.

9 Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the "promotion or marketing" of any transaction contemplated hereby ("Transaction"). Accordingly, you should seek advice based on your particular circumstances from anindependent tax terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separatedefinitive written agreements.

10 This presentation is not a commitment to lend, syndicate a financing, underwrite or purchase securities, or commit capital nor does it obligate us to enter into such a commitment. Norare we acting in any other capacity as a fiduciary to you. By accepting this presentation, subject to applicable law or regulation, you agree to keep confidential the existence of and proposed terms for any to entering into any Transaction, you should determine, without reliance upon us or our affiliates, the economic risks andmerits (and independently determine that you are able to assume these risks) as well as the legal, tax and accounting characterizations and consequences of any such Transaction.