Empowered by Innovation - Interconnect Services, Inc

1 Empowered by Innovation DSX Telephone feature Handbook P/N 1093099. Printed in 1093100-0025-092209. This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc.

2 Has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual.

3 This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc. 2009 by NEC Unified Solutions, Inc. All Rights Reserved. Printed in DSX | TOC | 3. Table of Contents Dial Codes Sorted by DSX Dial Codes Sorted by 22-Button Display Telephone Key 22-Button Display Telephone Key 34-Button Display Telephone Key 34-Button Display Telephone Key 34-Button Super Display Telephone Key 34-Button Super Display Telephone Key 60-Button DSS Console Key 60-Button DSS Console Key About Your Telephone Display and Dial Using the Display Enabling Dial Pad Account Optional (Unforced) Account Forced Account Attendant Call Queuing (Intercom Queue Key).

4 24. Using your Intercom Queue Attendant Calling the Auto Using Auto Background Using Background Barge In (Intrusion)..28. Using Barge Call Coverage Using Call Coverage Call To set up Call Forwarding at a keyset:..32. To set up Call Forwarding at a Super Display:..34. To quickly turn off Call Forwarding and clear your Call Forwarding setup:..35. Clear All Call Forward Using the Menu Soft Call Forwarding Off To set up Call Forwarding Off Premises at a keyset:..36. To set up Call Forwarding Off Premises at a Super Display.

5 37. To quickly turn off Call Forwarding and clear your Call Forwarding setup:..39. Call Using the Call XML to PDF by RenderX XEP XSL-FO Formatter, visit us at 4 | DSX | TOC. Call Waiting / Using Call Waiting / To leave a Callback at a busy co-worker's extension:..43. To clear (cancel) a Callback you have left:..43. Caller Using Caller Caller ID Using Caller ID Central Office Calls, Answering Outside Setting the Ringing Volume Central Office Calls, Using Line Using Line Dial-up or Direct Line Placing Outside Calls Using Line Check Checking feature Key Checking Personal Speed Dial Using the Check Key to get System Clear To use the CLEAR key at a keyset.

6 57. To use the CLEAR key at a Super Display:..57. Using Delayed To set up Line Key ringing at your keyset:..60. To set up Line Key ringing at your Super Display:..60. Dial Number Using Dial Number Editing the Displayed Dial Number Preview Editing Direct Inward Handling Your Direct Inward Direct Line Using Direct Line Direct Station Selection (DSS)..65. Using Direct Station To assign your DSS keys at a keyset:..66. To assign your DSS keys at a Super Display:..66. Direct Station Selection (DSS) Using the Speed Processing Keys on the DSS DSS Console feature Key Directed Call Using Directed Call XML to PDF by RenderX XEP XSL-FO Formatter, visit us at DSX | TOC | 5.

7 Directory Using Directory Distinctive Using Distinctive Do Not Enabling or Disabling Do Not Do Not Disturb Using Do Not Disturb Door Calling to and from the Door Remotely Controlling the Extension Sending Calls to Hunt Remove or Install your Extension from your UCD Extension Locking and Unlocking Your Entering or Changing Your PIN Unlocking an Extension and Erasing It's PIN feature Customizing your feature Key Flashing an Outside Forced Line Using Forced Line Group Call Answering a Pickup Group Group Using Group Group Answering Ring Group Placing and Transferring Ring Group Handsfree and Handsfree Using To allow or prevent incoming voice announcements to your keyset.

8 103. To allow or prevent incoming voice announcements to your Super Display:..104. To set up Handsfree Reply on your keyset:..104. To set up Handsfree Reply on your Super Display:..105. Headset Using the To enable the Headset Mode at a keyset:..106. To enable the Headset Mode at a Super Display:..107. To enable the Headset Voice Announce option at your keyset:..107. To enable the Headset Voice Announce option at a Super Display:..107. Using System XML to PDF by RenderX XEP XSL-FO Formatter, visit us at 6 | DSX | TOC.

9 Using Exclusive Using Intercom Hot Dial Using Hot Dial Using Placing and Answering Intercom To allow or prevent incoming voice announcements to your keyset:..115. To allow or prevent incoming voice announcements to your Super Display:..116. To set up Handsfree Reply on your keyset:..116. To set up Handsfree Reply on your Super Display:..116. Setting the Ringing Volume Language Selecting the Display Last Number Using Standard Last Number Using Enhanced Last Number Line Group Using Line Group Line Using Line Groups.

10 123. Line Using Your Line Line Queuing / Line Using Line Queuing and Line Line-to-Line Setting up a Tandem Disconnecting a Tandem Barging In on a Tandem Setting up a Line-to-Line Loop Using Loop Meet-Me Using Meet-Me Message On Recording a Message on Hold if your System has Recording a Message on Hold if your System does not have Message Using Message Microphone Using Microphone Mute ..133. To allow or prevent incoming voice announcements to your keyset:..133. To allow or prevent incoming voice announcements to your Super Display.