Encompass eFolder Quick Reference Guide

1 Encompass eFolder Quick Reference Guide Encompass eFolder Quick Reference Guide AFN-F-Orig_Enc360eFolder-QRG Rev. 09/17/2015 Table of Contents A. Setting Up Your eSignature .. 1 B. Generating eDisclosures .. 1 Send eDisclosures Electronically .. 2 Print eDisclosures .. 4 C. eSigning the 1003 .. 6 The Borrower s eSigning Experience .. 8 D. Retrieving eDisclosures .. 12 E. Uploading Documents to the eFolder .. 13 Uploading Barcoded EllieMae Documents .. 13 Uploading Miscellaneous Documents Using Encompass eFolder Printer .. 13 Uploading Miscellaneous Documents Using the eFolder File Manager.

2 13 F. Combining/Splitting Documents .. 14 To Combine Multiple Pages .. 14 To Split Out Pages .. 14 To Create a New Placeholder .. 14 G. Linking Documents to Underwriting Conditions .. 15 H. Moving Documents to Trash Folder .. 15 I. Removing Unused Document Placeholders .. 16 J. Organizing 16 K. Uploading Appraisal Reports .. 17 Encompass eFolder Quick Reference Guide AFN-F-Orig_Enc360eFolder-QRG Rev. 09/17/2015 Page 1 of 17 A. SETTING UP YOUR ESIGNATURE 1. When communications are sent from Encompass , such as eDisclosure notifications, user s personal e-mail signatures can be included if they are set up as follows: a.

3 Click the Encompass menu heading, and select from the dropdown menu; the Encompass Settings window will appear. b. In the left navigation panel, click the + next to the Personal Settings option to expand your choices; click the My Profile option. Here you can update your user profile, including your e-mail signature. c. Use the Email Signature panel on the lower part of the My Profile screen to embed your personal e-mail signature. d. Be sure to click the [Save] icon in the upper right corner of the screen, then click the [Close] button.

4 B. GENERATING EDISCLOSURES 1. Ensure all required loan fields are completed prior to accessing the eFolder . 2. Save changes by clicking the save icon or pressing [Ctrl] + [S] (especially if it is a newly created loan, as the save feature assigns the loan number). 3. Use the eFolder for generating disclosures, even if you intend to deliver them in person or via US Mail or courier. 4. Access the eFolder (click the eFolder icon or press [Ctrl] + [Shift] + [F]). 5. Click the [eDisclosure] button; the Send eDisclosures dialog box will appear. a. Click the plan code that best suits the loan program (multiple options may appear) and click the [Order eDisclosures] button at the bottom of the box.

5 B. If the Disclosures Audit dialog box appears, any Data Audit Results that appear in red must be addressed before you can continue. i. Click the [ ] Always show this window on top checkbox in the lower left corner of the box to keep the audit open while you fix any of the listed items. ii. Click the field number in the Go To Field column to navigate to the place in the loan file where the item can be fixed. Encompass eFolder Quick Reference Guide AFN-F-Orig_Enc360eFolder-QRG Rev. 09/17/2015 Page 2 of 17 iii. After fixing any data audit items that need to be addressed, click the [Refresh Audit] button at the top of the Disclosures Audit box to ensure all critical items have been cleared.

6 Iv. Proceed only after all items that appear in red (at a minimum) have been addressed; do not close the Disclosures Audit dialog box. c. Click the [Order eDisclosures] button in the top right corner of the Disclosures Audit dialog box. d. Encompass will generate the eDisclosures. This may take a few minutes. A message will appear that indicates documents are being generated. 6. The Select Documents dialog box will appear; the documents that appear in the list will be checked for you, and should be all of the documents you need. (If needed, click the [Add Additional] button to select other documents.)

7 Send eDisclosures Electronically (To print eDisclosures instead, go to step 21.) 7. Click the [Send] button at the bottom of the Select Documents box. Encompass eFolder Quick Reference Guide AFN-F-Orig_Enc360eFolder-QRG Rev. 09/17/2015 Page 3 of 17 8. The Send eDisclosures dialog box will appear in the form of an e-mail message. 9. Ensure that your e-mail address is correct, as it appears in the From field (if it is incorrect, fix it here and also notify Lisa Petras so it can be corrected in the system). the borrower s (and co-borrower s, if applicable) e-mail address is correct.

8 The Notify options to receive e-mail notifications regarding the borrower s receipt of the eDisclosures message. Signing Option will default to eSign + Wet Sign and should remain on this setting. Authentication Method should be Answer security question (so you do not have to send them a security code), which will be data from the file, such as the last 4 digits of their SSN or the digits of their street address. the [Send] button. Encompass eFolder Quick Reference Guide AFN-F-Orig_Enc360eFolder-QRG Rev. 09/17/2015 Page 4 of 17 any document the Loan Originator must sign, such as the 1003, is included in the eDocuments, the message below will appear; click the [OK] button.

9 Will prepare a transfer of the eDisclosures to their secure server and generate e-mails to the borrower(s) and the Loan Originator. This may take a few minutes. The Loan Center dialog box will appear as follows: completion the following message will appear; click the [OK] button; it may take a minute, but the Select Documents and Send eDisclosures dialog boxes will also close returning you to the eFolder screen. [Close] to exit the eFolder . will place document name placeholders in the eFolder to make it easy for the documents to be filed after they are eSigned (or signed and faxed or scanned in).

10 Will make an entry on the Tools>Disclosure Tracking screen under Disclosure History, and will also add the Borrower Received date when the borrower accesses and eSigns the documents. Print eDisclosures steps 1 6 above, then click the [ ] button at the bottom of the Select Documents box, and choose the Print Selected option. normal windows Print dialog box will appear; select the printer option of choice and click the [OK] button. Preparing the document for message will appear; after documents have printed, the dialog boxes will close returning you to the eFolder screen.