如何用ERP落實KPI管理 - chiangs.com.tw

1 2012/12/14 ERP KPI : 2012/12/14 1. 2. 3. 4. XAAS5. 2012/12/14 2012/12/14 2012/12/14 SDCA PDCA - DoCheckActionStandardizeActionPlanCheckD oSDCA PDCA - 2012/12/14 .. Plan 1. 2. Do Check 2012/12/14 KPI . CEO.

2 2012/12/14 Gap A B Gap A-B Gap A B Gap A-B A B B GapGap GAP KPI2012/12/14 . (Key Result Indicators, KRIs . (Performance Indicators, PIs . (Key Performance Indicators, KPIs . KRI . PI . KPI KPI 2012/12/14 KPI .. 2012/12/14 1. 2. 3. 4. 5. 6. 1. 2. 4. 5. 6. GapGap KPI 2012/12/14 80/20 the Vital Few the Trivial Many 80% 20% > 80% 80% 20% 80% 20% 2012/12/14 N 1 st 3 rd 2 nd 4 th 2012/12/14.)))

3 1H . 2H. 1H. 3H. 2H.. 1H . 12 30 . 10 . 1H.. 3 3 1 1 2 2 4 4 2012/12/14 ? ? ? ? ? ?NNNYYYY KPI 2012/12/14 , KPI !! - ERP KPI - KPI 3. 2012/12/14 ERP z z z z z ERP 2012/12/14 ERP KPI 2012/12/14 VV2012/12/14 - (1)z 2012/12/14 (2) 2012/12/14 - (1) 2012/12/14 -(2)

4 2012/12/14 - KPI2012/12/14 KPI 2012/12/14 2012/12/14 2012/12/14 2012/12/14 12 - 2012/12/14 12 - 2012/12/14 12 - 2012/12/14 12 - 2012/12/14 12 - 2012/12/14 12 2012/12/14 2012/12/14 2012/12/14 2012/12/14 ( ) 2012/12/14 2012/12/14 2012/12/14 2012/12/14 2012/12/14 ( )2012/12/14 ( )2012/12/14 ( )2012/12/14 2012/12/14 ?

5 2012/12/14 KPI2012/12/14 2012/12/14 2012/12/14 2012/12/14 KPI 2012/12/14 2012/12/14 2012/12/14 - (1) ?2012/12/14 - (2) ?2012/12/14 - (3) 2012/12/14 2012/12/14 - (4) ??2012/12/14 - (5) ERP 2012/12/14 - (6)2012/12/14 KPI2012/12/14 - KPI 2012/12/14 - 2012/12/14 - 2012/12/14 - (1)2012/12/14 - 2012/12/14 - (2)2012/12/14 - (3)

6 2012/12/14 2012/12/14 KPI 2012/12/14 > 2012/12/14 KPI2012/12/14 5% 2012/12/14 KPI 2012/12/14 KPI2012/12/14 - 2012/12/14 - 2012/12/14 - 2012/12/14 - 2012/12/14 (1) 2012/12/14 (2)2012/12/14 (3)2012/12/14 - 2012/12/14 2012/12/14 KPI2012/12/14 - 2012/12/14 - 2012/12/14 - (1)2012/12/14 - (2) ?2012/12/14 KPI2012/12/14 - 2012/12/14.

7 2012/12/14 - - , , .2012/12/14 - RUNCARD ( RUNCARD)- , , .2012/12/14 2012/12/14 2012/12/14 ECN 1- ECN 2- BOM 2012/12/14MO MO 2012/12/14 VV2012/12/14 CRM KPI = KPI2012/12/14 CRM 2012/12/14 2012/12/14 Alt-1 2012/12/14 - (1)2012/12/14 - (2) 2012/12/14 BOSS 2012/12/14Q&A 2012/12/14