Abstract — The Kaizen management originated in the best Japanese management practices and is dedicated to the improvement of productivity, efficiency, quality and, in general, of business excellence.
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XXIII Encontro Nac. de Eng. de Produção - Ouro Preto, MG, Brasil, 21 a 24 de out de 2003 ENEGEP 2003 ABEPRO 3 unidade aprenda com a experiência de outra.