Financial services, regulation and ethics

1 Financial services , regulation and ethics Purpose At the end of this unit, candidates will have investigated the: Purpose and structure of the UK Financial services industry;. How the retail customer is served by the Financial services industry;. Regulatory framework, powers and responsibilities to protect the consumer;. Legal concepts and considerations relevant to Financial advice;. Code of ethics and its impact on the business behaviours of individuals. Summary of learning outcomes Number of questions in the examination*. 1. Understand the UK Financial services industry in its European and global context. 6 standard format 2. Understand how the retail consumer is served by the Financial services industry. 12 standard format 3. Understand legal concepts and considerations relevant to Financial advice.

2 9 standard format 4. Understand the regulation of Financial services . 6 standard format 5. Understand the Financial regulators' responsibilities and approach to regulation . 29 standard format 6. Apply the principles and rules as set out in the regulatory framework. 4 standard format/5. multiple response 7. Apply the regulatory advice framework in practice for the consumer. 5 standard format/8. multiple response 8. Understand the range of skills required when advising clients. 4 standard format 9. Understand the Financial regulators' use of principles and outcomes based 7 standard format regulation to promote ethical and fair outcomes. 10. Apply the Code of ethics and professional standards to business behaviours of 2 standard format individuals. 11. Critically evaluate the outcomes that distinguish between ethical and compliance 3 standard format driven behaviours.

3 *The test specification has an in-built element of flexibility. It is designed to be used as a guide for study and is not a statement of actual number of questions that will appear in every exam. However, the number of questions testing each learning outcome will generally be within the range plus or minus 2 of the number indicated. Published June 2017 R01. Copyright 2017 The Chartered Insurance Institute. All rights reserved. Important notes Method of assessment: 100 questions: 87 standard format and 13 multiple response questions. 2. hours are allowed for this examination. This syllabus will be examined from 1 September 2017 to 31 August 2018. Candidates will be examined on the basis of English law and practice in the tax year 2017/2018. unless otherwise stated. It should be assumed that all individuals are domiciled and resident in the UK unless otherwise stated.

4 Candidates should refer to the CII website for the latest information on changes to law and practice and when they will be examined: 1. Visit 2. Select the appropriate qualification 3. Select your unit on the right hand side of the page Published June 2017 2 of 5. Copyright 2017 The Chartered Insurance Institute. All rights reserved. 1. Understand the UK Financial services 7. Apply the regulatory advice framework industry in its European and global in practice for the consumer. context. Apply client relationships, regulated advice Describe the role, structure and context of the UK standards, and the adviser responsibilities in and international Financial services markets. terms of these. Explain the function and operation of Financial Monitor and review client plans and services within the economy.

5 Circumstances. Describe the role of government and the impact of the EU on UK regulation . 8. Understand the range of skills required when advising clients. 2. Understand how the retail consumer is Examine the range of skills required when served by the Financial services advising clients. industry. 9. Understand the Financial regulators'. Explain the obligations that the Financial services industry has towards consumers. use of principles and outcomes based Explain consumers' main Financial needs and how regulation to promote ethical and fair these may be prioritised and met. outcomes. Examine the Financial Conduct Authority's 3. Understand legal concepts and Principles for Businesses and the obligations considerations relevant to Financial these place on firms. advice. Examine the impact of corporate culture and leadership.

6 Explain the concepts of legal persons, powers of attorney, law of contract and agency, and Examine the responsibilities of approved persons ownership of property. and the need for integrity, competence and fair outcomes for clients. Explain relevant laws governing insolvency and bankruptcy. 10. Apply the Code of ethics and Explain relevant laws governing wills, intestacy and trusts. professional standards to business behaviours of individuals. 4. Understand the regulation of Financial Apply the professional principles and values of services . ethical and sustainable advice. Examine the roles of the PRA, FCA, HM Treasury Identify ethical dilemmas and apply the steps and the Bank of England in regulating the market. involved in managing ethical dilemmas. Examine the role of other regulatory bodies and sources of additional oversight.

7 11. Critically evaluate the outcomes that Examine the statutory framework of regulation , distinguish between ethical and including the role of EU regulation and key compliance driven behaviours. directives. Evaluate the indicators of ethical behaviour and of limiting behaviour to compliance within the 5. Understand the Financial regulators' rules. responsibilities and approach to Critically evaluate the outcomes that distinguish regulation . ethical and compliant behaviours. Explain the Financial regulators' statutory objectives and how they are structured to achieve these objectives. Explain the main principles and rules in the PRA. and FCA handbooks. Explain the approach to risk based supervision, discipline and enforcement, and sanctions to deal with criminal activities.

8 6. Apply the principles and rules as set out in the regulatory framework. Apply the FCA's and PRA's regulatory principles and rules. Apply current anti-money laundering, proceeds of crime, and data protection obligations. Apply the rules of relevant dispute resolution and compensation schemes. Published June 2017 3 of 5. Copyright 2017 The Chartered Insurance Institute. All rights reserved. Business ethics . Michael Boylan. 2nd ed. Chichester: Syllabus construction Wiley, 2014. The syllabus consists of learning outcomes and Business ethics in the 21st Century. Norman E. Bowie. assessment criteria only. A comprehensive listing of the Dordrecht: Springer, 2013. indicative content is located at documents/ Financial - services - regulation - and- ethics . Business ethics in the social context: law, profits, and the evolving moral practice of business.

9 Lisa Newton. Cham [Switzerland]: Springer, 2014. Reading list Consumer credit: law and practice. 2nd ed. Alexander The following list provides details of various Hill-Smith. Oxon: Informa Law, 2015. publications which may assist you with your studies. International finance regulation : the quest for Financial Note: The examination will test the syllabus alone. stability. Georges Ugeux. Wiley, 2014. The reading list is provided for guidance only and is Promoting information in the marketplace for Financial not in itself the subject of the examination. services : Financial market regulation and international standards. Paul Latimer, Philipp Maume. Cham The publications will help you keep up-to-date with [Switzerland]: Springer, 2014. developments and will provide a wider coverage of syllabus topics.

10 The role of law and regulation in sustaining Financial markets. Niels Philipsen, Guangdong Xu. Hoboken: CII/PFS members can borrow most of the additional Routledge, 2014. study materials below from Knowledge services . CII study texts can be consulted from within the library. Factfiles and other online resources CII factfiles are concise, easy to digest but technically New materials are added frequently - for information dense resources designed to enrich the knowledge of about new releases and lending service, please go to members. Covering general insurance, life and pensions or email and Financial services sectors, the factfile collection includes key industry topics as well as less familiar or specialist areas with information drawn together in a way not readily available elsewhere.