FOCUS ON THE FUNDAMENTALS - Eaton

1 2017 Distributor Learning and Development GuideFOCUSON THE FUNDAMENTALSI ntroductionThe new year has arrived and so has our 2017 Distributor Learning and Development guide! This year we are asking that each of you FOCUS on the FUNDAMENTALS . Just like pro golfers take the time to evaluate their swing, please take this opportunity to brush up on your product basics and your sales techniques. Think about the opportunities in your role where you feel uncomfortable. Is it talking about drives? Is it using Bid Man? Whatever it is, this is the year to get the training you need to take your sales and product knowledge to the next level. In this time where no sale comes easy , who knows how this advanced preparation could differentiate you from the have spent a lot of time this year reviewing our training and have learned we have a lot of it! To help you understand the time commitment of our training plans, we have included durations for all of our trainings. So for example, instead of looking at the Phase 1, Residential training Plan as having to take 13 classes, one can now break it down as 4 hours and 30 minutes of online training , and 2 days out of the office for instructor-led.

2 Over the course of 1 year, that seems a lot more manageable. We hope that this small feature will allow you the opportunity to better plan and prioritize your Eaton training in of the guide include:1. A comprehensive list of our web sessions including NEC changes for 2017 (page 5) 2. Our new 101 on Fuse protection EDULA101S30 (page 8)3. Where to find additional training resources at Eaton (page 29)As you can see below, we have added some new members to our very experienced team. We continue to work hard to provide you the training you need, when you need it. If you identify an area where we have a training need, please make sure you share it by emailing one of us directly. We will take the time to listen. You are our valued partners and we will treat your feedback for what it s to a successful 2017 for each of us, both personally and professionally!Sincerely,Lisa Wise Gary Zimmermann Learning & Development Manager Sales training Manager us on Twitter: EatonTrainingMeet our teamLisa WiseLearning & Development ManagerGary ZimmermannSales training ManagerCarl BrownTraining Specialist, Industrial Control/OEMM arcus CaseTraining Specialist, Industrial FacilitiesBud MossTraining Specialist, ResidentialAdam YostTraining Specialist, Light Commercial/ConstructionGail DavisLearning Design & Development ConsultantBill QuigleyLearning Design & Development ConsultantKelly WaldronLearning Design & Development ConsultantDistributor Learning and Development Guide 2017 Table of contentsUse the Table of Contents to search for training plans by market segment or use the Appendix to identify the learning you need by title, format, location or Sessions.

3 5 New Hire training Plan ..6 Residential training Plan ..7 Light Commercial / Construction training Plan ..10 Industrial Control / OEM training Plan ..13 Industrial Facilities / Assemblies training Plan ..15eLearning ..18 AppendicesCourses by Title ..21 Courses by Date ..24 Courses by Location..27 Other Eaton training Resources ..29 Page 2017 Blended learning solutionsEaton s variety of training enables you to choose the type of learning that best fits your learning style and need. Check out our variety of learning training (ILT)Various courses available for general knowledge, sales process and assemblies, commercial construction, industrial control and residential market segments Web sessions30 45 minutes at 2:00 Eastern on ThursdaysVirtual instructor-led training (vILT)Interactive web trainings can be registered for through Eaton University Classes and Registration link on the My Applications drop-down menu on Basics Series and other proprietary eLearningVideosShort informational videos are available on the segment pages on or through Eaton University Classes and RegistrationAudio podcastsFive minutes or less via email, download or iTunesLearning gamesIntroduce and provide basic knowledge in a fun wayTraining toolsAnnual Employee training and Development Guide and training materials to help you train your customersIntermediateFeature, function, bene t Develop basic quotesTIER 2 AdvancedCompetitive informationSpecialty productsApplicationsAligning valueTIER 3 ExpertAdvanced technical informationValue engineeringDemand creationSelling Eaton solutionsTIER 4 IntroductionWhat, where, how.

4 WhyTIER 1 Blended learning curriculumThe learning opportunities from Eaton are organized by market segment and the progression is outlined in 4 January 2017 Distributor Learning and Development Guide 2017 Web SessionsHow to Access a Web SessionREGISTER: Register to attend a Web session on the noted date / time on Eaton University using the REGISTRATION course code and selecting the session(s) you will are on Thursdays at 2:00 , Eastern Standard Time and generally run 30 40 : Recordings of all scheduled Web sessions are posted on Eaton University for playback within 2 days and are accessed using the RECORDING course TitleCourse CodeNew HireResidentialLight Commercial / ConstructionIndustrial Control / OEMI ndustrial Facilities / AssembliesJanuary01/05/17 Your 2017 training Plan DistributorsRegistration: EDUWD2017 Recorded: EDUWD01052017n n n n nFebruary02/09/17 Application of the 2017 NEC with respect to AFCIR egistration: EDUWD2017 Recorded: EDUWD02092017n n nMarch03/09/17 Basic Motor Control DiagramsRegistration: EDUWD2017 Recorded: EDUWD03092017n n n n n03/16 : Site CapabilitiesRegistration: EDUWD2017 Recorded: EDUWD03162017n03/23/17 NEC Changes Affecting Distribution Products Registration: EDUWD2017 Recorded: EDUWD03232017n n n n nMay05/04/17 Pow-R-Stock Unassembled Panel UpdateRegistration: EDUWD2017 Recorded: EDUWD05042017n n nJune06/01/17 Wiring DevicesRegistration: EDUWD2017 Recorded: EDUWD06012017n n n n n06/08/17 Advanced Motor Protection C445 Registration: EDUWD2017 Recorded: EDUWD06082017nn n06/15 : New Features OverviewRegistration: EDUWD2017 Recorded: EDUWD06152017nJuly07/13/17 Innovative Safety Switch DesignsRegistration: EDUWD2017 Recorded.

5 EDUWD07132017n n nn07/20/17 Timing Relay FunctionsRegistration: EDUWD2017 Recorded: EDUWD07202017nn07/27/17 Sales Knowledge: Adding Value with Eaton Care for Distributors and EmployeesRegistration: EDUWD2017 Recorded: EDUWD07272017n n n n nSeptember09/14/17 training Resources for Employees and DistributorsRegistration: EDUWD2017 Recorded: EDUWD09142017n n n n n09/28 : Site Overview and Channel ProgramsRegistration: EDUWD2017 Recorded: EDUWD09282017nOctober10/12/17 Eaton 's Residential Surge SolutionsRegistration: EDUWD2017 Recorded: EDUWD10122017n n n10/26/17 Bussmann Low Voltage Fuse Overview and ApplicationRegistration: EDUWD2017 Recorded: EDUWD10262017n n n n nNovember11/ 0 2 /17 Applying the EASY RelayRegistration: EDUWD2017 Recorded: EDUWD11022017nn nIf you have any suggestions for future web session topics, please submit them to 2017 North American SalesNew Hire training PlanCourse Category and TitleFormatEaton University Course CodeDurationRecommended or SupplementalCompletionOrientationActivit ies are to be completed as directed by local management (ideally in the first 3 months) and are in addition to those already required by your branch : Doing Business with EatonOnlineEDULAMES025 minutesRecommended : New Product LaunchesOnlineEDULAMES015 minutesRecommended : Selling ResourcesOnlineEDULAMES035 minutesRecommended Product Fundamentals101 Basics Series: FUNDAMENTALS of Circuit BreakersOnlineEDULA101S0125 minutesRecommended 101 Basics Series: FUNDAMENTALS of Electrical Diagrams and SymbolsOnlineEDUL A101S2525 minutesRecommended 101 Basics Series: FUNDAMENTALS of Electrical DistributionOnlineEDUL A101S0225 minutesRecommended 101 Basics Series.

6 FUNDAMENTALS of ElectricityOnlineEDUL A101S0 325 minutesRecommended 101 Basics Series: FUNDAMENTALS of MotorsOnlineEDUL A101S2025 minutesSupplemental Introduction to Eaton s Electrical daysSupplemental Job Aids, Learning Games, Audio and Video PodcastsWebEaton University is accessed at the aidesSupplemental UPS FUNDAMENTALS OnlinePQDEUUPSF30 minutesSupplemental System FundamentalsBid Manager 100: Introduction to Bid Manager OnlineEUBMITBM125 minutesRecommended Bid Manager 200: Intermediate Bid ManagerOnlineEUBMITBM225 minutesRecommended Introduction to Vistaline on the WebOnlineEGITAVO100WU120 minutesRecommended 201 Series: Power-R-Stock and PROSO nlineEDULD201S2030 minutesSupplemental 201 Series: Rebate Audit Program for DistributorsOnlineEDULD201S2725 minutesSupplemental Total Duration: Instructor-led days, Online 4 hours, 55 minutesn Recommended Courses are part of your core training plan. Completion is Supplemental Courses can broaden sales opportunities.

7 Completion should be discussed with your 6 January 2017 Distributor Learning and Development Guide 2017 Page 2017 Residential training PlanCourse Category and TitleFormatEaton University Course CodeDurationRecommended or SupplementalCompletionPhase 1It is recommended that these courses are completed within the first 12 months in role and used to broaden cross-segment FOCUS as KnowledgeCounterfeit Products and the Gray MarketOnlineEDULDGRAY20 minutesRecommended Product Knowledge101 Basics Series: LoadcentersOnlineEDULA101S1425 minutesRecommended 101 Basics Series: Low Voltage Circuit ProtectionOnlineEDULA101S1025 minutesRecommended 101 Basics Series: MeteringOnlineEDULA101S1225 minutesRecommended 101 Basics Series: Surge Protective DevicesOnlineEDULA101S1725 minutesRecommended 201 Series: Air Conditioning DisconnectsOnlineEDULD201S1125 minutesRecommended 201 Series: Arc Fault Circuit InterruptersOnlineEDULDAFCI25 minutesRecommended 201 Series: LoadcentersOnlineEDULD201S3225 minutesRecommended 201 Series: Residential Circuit BreakersOnlineEDULD201S2525 minutesRecommended 201 Series: Residential MeteringOnlineEDULD201S3525 minutesRecommended 201 Series: Residential Surge ProtectionOnlineEDULD201S2325 minutesRecommended Distributor Focused Workshop ResidentialInstructor-ledEDUDFWR1 dayRecommended Residential Product Workshop Tier 2 Instructor-ledEDUERRPWT21 dayRecommended Total Duration: Instructor-led 2 days, Online 4 hours, 30 minutesn Recommended Courses are part of your core training plan.

8 Completion is Supplemental Courses can broaden sales opportunities. Completion should be discussed with your manager. 8 January 2017 Residential training Plan (continued)Course Category and TitleFormatEaton University Course CodeDurationRecommended or SupplementalCompletionPhase 2It is recommended that these courses are completed within 12 24 months in role and used to broaden cross-segment FOCUS as Knowledge101 Basics Series: GeneratorsOnlineEDULA101S2625 minutesRecommended 101 Basics Series: Low Voltage Distribution EquipmentOnlineEDULA101S2425 minutesRecommended 101 Basics Series: Safety Switches and DisconnectsOnlineEDULA101S1625 minutesRecommended 101 Basics Series: Transfer SwitchesOnlineEDULA101S1525 minutesRecommended 101 Basics Series: TransformersOnlineEDULA101S1325 minutesRecommended 201 Series: Low Voltage Dry-Type TransformersOnlineEDULD201S2825 minutesRecommended 201 Series: PanelboardsOnlineEDULD201S3025 minutesRecommended 201 Series: Residential and Light Commercial Backup Power SolutionsOnlineEDULD201S3325 minutesRecommended 201 Series.

9 Safety SwitchesOnlineEDULD201S2225 minutesRecommended Distributor Focused Workshop Commercial ConstructionInstructor-ledEDUDFWC1 dayRecommended Dry-Type Transformer Update for DOE2016 Web Session RecordingEDUWD0218201650 minutesRecommended Residential and Light Commercial Backup Power SolutionsWeb Session RecordingEDUWD0818201650 minutesRecommended Residential Products and Project Configuration WorkshopInstructor-ledEDUARRPPCWT21 dayRecommended 101 Basics Series: Alternative EnergyOnlineEDULA101S2725 minutesSupplemental 101 Basics Series: Electric Vehicle Supply EquipmentOnlineEDULA101S1925 minutesSupplemental 201 Series: AC Level 2 EVSEO nlineEDULD201S2125 minutesSupplemental Total Duration: Instructor-led 2 days, Online 6 hours, 40 minutesPhase 3 It is recommended that these courses are completed within 24 36 months in role and used to broaden cross-segment FOCUS as Knowledge101 Basics Series: BuswayOnlineEDULA101S1825 minutesRecommended 101 Basics Series: Wiring DevicesOnlineEDULA101S3125 minutesRecommended 201 Series: SwitchboardsOnlineEDULD201S3725 minutesRecommended Busway Tier daysRecommended IFS Sales StrategiesWeb Session RecordingEDUWD0908201655 minutesRecommended Residential Products and Wiring Devices WorkshopInstructor-ledEDUARRPWDT32 daysRecommended Switchboards and Aftermarket BreakersInstructor-ledEDUDSADT21 dayRecommended Wiring DevicesWeb Session RecordingEDUWD092220161 hourRecommended 101 Basics Series: Communication NetworksOnlineEDULA101S0825 minutesSupplemental 101 Basics Series: FUNDAMENTALS of FusesOnlineEDULA101S3025 minutesSupplemental 101 Basics Series: Wireless TechnologyOnlineEDULA101S2925 minutesSupplemental 201 Series: Introduction to Eaton s Electrical Engineering Services and SystemsOnlineEDULD201S3425 minutesSupplemental 201 Series.

10 Low Voltage FusesOnlineEDULD201S3925 minutesSupplemental Eaton Engineering Services and Solutions training for Distributor and Channel daysSupplemental Total Duration: Instructor-led 7 days, Online 5 hours, 15 minutesn Recommended Courses are part of your core training plan. Completion is Supplemental Courses can broaden sales opportunities. Completion should be discussed with your Learning and Development Guide 2017 Page 2017 Residential training Plan (continued)Course Category and TitleFormatEaton University Course CodeDurationRecommended or SupplementalCompletionPhase 4It is recommended that these courses are completed within 36 48 months in role and used to broaden cross-segment FOCUS as Knowledge101 Basics Series: Low Voltage Motor ControlOnlineEDULA101S0425 minutesRecommended 101 Basics Series: Packaged Control SolutionsOnlineEDULA101S2125 minutesRecommended 201 Series: Motor Control CentersOnlineEDULD201S2925 minutesRecommended 201 Series: Soft StartersOnlineEDULD201