HP Stream Notebook PC

1 HP Stream Notebook PCMaintenance and Service GuideIMPORTANT! This document is intended forHP authorized service providers only. Copyright 2014 Hewlett-PackardDevelopment Company, is a registered trademark ofAndroid Corporation. Bluetooth is a trademarkowned by its proprietor and used by Hewlett-Packard Company under license. NVIDIA is atrademark of NVIDIA Corporation in the other countries. SD Logo is a trademark ofits information contained herein is subject tochange without notice. The only warranties forHP products and services are set forth inthe express warranty statementsaccompanying such products and herein should be construed asconstituting an additional warranty. HP shallnot be liable for technical or editorial errors oromissions contained Edition: August 2014 Document Part Number: 786720-001 Product noticeThis guide describes features that are commonto most models.

2 Some features may not beavailable on your all features are available in all editions ofWindows 8. This computer may requireupgraded and/or separately purchasedhardware, drivers, and/or software to take fulladvantage of Windows 8 functionality. See warning noticeWARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not placethe device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Donot allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows orrugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, suchas pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of InformationTechnology Equipment (IEC 60950).

3 Iiiiv Safety warning noticeTable of contents1 Product description .. 12 Illustrated parts catalog .. 3 Locating the serial number, product number, and model number .. 3 Computer major components .. 4 Display assembly subcomponents .. 7 Miscellaneous parts .. 8 Sequential part number listing .. 83 Removal and replacement preliminary requirements .. 13 Tools required .. 13 Service considerations .. 13 Plastic parts .. 13 Cables and connectors .. 13 Grounding guidelines .. 13 Electrostatic discharge .. 13 Packaging and transporting guidelines .. 14 Workstation guidelines .. 15 Equipment guidelines .. 154 Removal and replacement procedures for Authorized Service Provider parts .. 17 Computer replacement procedures .. 17 Computer feet .. 17 Keyboard/top cover.

4 19 TouchPad .. 25 Power button board .. 26 WLAN module .. 27 USB board .. 28 Rear speakers .. 29 Power connector cable .. 30 Battery .. 31 Front speakers .. 32 System board .. 33 Heat sink .. 35 Display assembly .. 36v5 Specifications .. 426 Using Setup Utility (BIOS) .. 43 Starting Setup Utility (BIOS) .. 43 Updating the BIOS .. 43 Determining the BIOS version .. 43 Downloading a BIOS update .. 447 Using HP PC Hardware Diagnostics (UEFI) .. 45 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .. 458 Backing up, restoring, and recovering .. 46 Creating recovery media and backups (select models only) .. 46 Creating HP Recovery media (select models only) .. 46 Using Windows tools .. 47 Restore and recover (select models only) .. 47 Recovering using HP Recovery Manager (select models only).

5 48 What you need to know .. 48 Using the HP Recovery partition (select models only) .. 48 Using HP Recovery media to recover .. 49 Changing the computer boot order .. 499 Power cord set requirements .. 50 Requirements for all countries .. 50 Requirements for specific countries and regions .. 5010 Recycling .. 52 Index .. 53vi1 Product descriptionCategoryDescriptionProduct NameHP Stream Notebook PCProcessorAMD A4 Micro-6400T ( GHz, DDR3L-1333 MHz, 2MB L2 cache) quad core, TDP, Integrated SoC FCHG raphicsInternal graphicsAMD Radeon R3 graphics (A4 Micro-6400T)Supports HD Decode, , and (1366 768), BrightView, high-definition (HD), SVA, white light - emitting diode (WLED);16:9 ultra wide aspect ratio; typical brightness: 200 nits; flat ( ), non-touchSupports LVDS (co-layout with +PSR)MemoryOn-board, non-accessible, non-upgradeableDDR3L-1333 MHz single channel support (DDR3L-1600 downgraded to DDR3L-1333)Supports up to 2 GB maximum on-board system memoryStorageSupports embedded MultiMedia Controller (eMMC) NAND flashSupports the following eMMC configurations: 64GB eMMC 32GB eMMCA udio and videoHP TrueVision HD camera, fixed (no tilt) with activity light , 1280 720 by 24 frames per secondSingle digital microphone with appropriate echo-cancellation and noise-suppression softwareBeats AudioFour speakersWireless networkingIntegrated wireless option ( ).

6 One built-in WLAN antennaCompatible with Miracast-certified devicesSupports a Broadcom BCM43142 1 1 Wi-Fi + BT Combo AdapterSupports Realtek RTL8723BE 1x1 Wi-Fi + Combo AdapterExternal media cardsHP Multiformat Micro Digital Media Reader with push-push SD, SDHC, SDXC, cardsOne slot for WLANP ortsHDMI supporting up to 1920 1080 @ 60 HzHeadphone/microphone combo jackUSB ports (1)USB ports (2)1 CategoryDescriptionAC Smart Pin adapter plug ( mm barrel)Keyboard/pointing devicesFull size Dura Coat island-style keyboardTouchpad requirements: ClickPad with image sensor Multitouch gestures enabled Supports Windows 8 modern trackpad gestures Taps enabled as defaultPower requirementsSupports the following AC adapters: 45-W HP Smart AC adapter (non-slim, mm) 65-W EM 65-W slim travel adapter1 meter power cordSupports a 3-cell, 32-Wh, , Li-ion batteryOperating systemPreinstalledWindows with 2 years 100 GB OneDriveServiceabilityEnd user replaceable partsAC adapter2 Chapter 1 Product description2 Illustrated parts catalogLocating the serial number, product number, and model numberThe computer model number (1), serial number (2), bar code (3), product number (4), and warrantyinformation (5) are located on the bottom of the computer.

7 You may need the information when you travelinternationally or when you contact the serial number, product number, and model number3 Computer major componentsNOTE:HP continually improves and changes product parts. For complete and current information onsupported parts for your computer, go to , select your country or region, and thenfollow the on-screen 2 Illustrated parts catalogItemComponentSpare part number(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare partinformation, see Display assembly subcomponents on page 7.(2)TouchPad (includes cable)784531-001(3)Keyboard/top cover (includes keyboard cable): In purple finish: For use in Belgium786043-A41 For use in Canada786043-DB1 For use in Denmark, Finland, and Norway786043-DH1 For use in France786043-051 For use in Italy786043-061 For use in Latin America786043-161 For use in the Netherlands786043-B31 For use in Spain786043-071 For use in Switzerland786043-BG1 For use in the United Kingdom and Sinapore786043-031 For use in the United States786043-001 In silver finish.

8 For use in Belgium783051-A41 For use in Canada783051-DB1 For use in Denmark, Finland, and Norway783051-DH1 For use in France783051-051 For use in Italy783051-061 For use in Latin America783051-161 For use in the Netherlands783051-B31 For use in Spain783051-071 For use in Switzerland783051-BG1 For use in the United Kingdom and Sinapore783051-031 For use in the United States783051-001(4)Power button board (includes cable)761220-001(5)Heat sink783045-001(6)USB board (includes cable, double-sided adhesive, double-sided adhesive, eSATA port, USBport, and SIM slot)784532-001(7)System board equipped with a A4u-6400T processor, a graphics subsystem with UMA memory, of systemmemory: Includes 64-GB of eMMC for use in models without the Windows operating system788084-001 Computer major components5 ItemComponentSpare part number Includes 64-GB of eMMC for use in models with Windows Standard788084-501 Includes 32-GB of eMMC for use in models without the Windows operating system783049-001 Includes 32-GB of eMMC for use in models with Windows Standard783049-501(8)Rear speakers (include left and right rear speakers and cables)786042-001(9)Front speakers (include left and right front speakers and cables)784534-001(10)Realtek RTL8723BE 1 1 Wi-Fi + Bluetooth Combo Adapter753078-005(11)Power connector cable759919-001(12)Battery, 3-cell, 32-Wh, , Li-ion (includes cable)752235-005(13)Base enclosure.

9 In purple finish783042-001 In silver finish783041-001 In green finish788086-001 Rubber Kit (not illustrated, includes computer feet, rubber screw covers, and display bezelscrew covers)784533-0016 Chapter 2 Illustrated parts catalogDisplay assembly subcomponentsItemComponentSpare part number(1)Display bezel: In silver finish783043-001 In purple finish786041-001 In green finish788087-001(2)Webcam/microphone module784986-001(3)14-in., LED, FHD, BrightView, TouchScreen raw display panel783052-001(4)Display Hinge Kit (includes left and right display hinges)784530-001(5)Antenna Kit783038-001(6)Display panel cable (includes webcam/microphone module cable)783044-001(7)Display enclosure: In silver finish783039-001 In purple finish783040-001 In green finish788085-001 Display assembly subcomponents7 Miscellaneous partsComponentSpare part number45-W HP Smart AC adapter (non-PFC, RC, )741727-00165-W HP Smart AC adapter (non-PFC, RC, )714657-001HP RJ45-to-USB adapter539614-001HP HDMI-to-VGA adapter701943-001 Power cord (3-pin, black, ).

10 For use in Australia755530-011 For use in Denmark755530-081 For use in Europe755530-021 For use in India755530-D61 For use in Israel755530-BB1 For use in Italy755530-061 For use in Japan755530-291 For use in North America755530-001 For use in the People s Republic of China755530-AA1 For use in South Africa755530-AR1 For use in South Korea755530-AD1 For use in Switzerland755530-111 For use in Taiwan755530-AB1 For use in Thailand755530-201 For use in the United Kingdom and Singapore755530-031 Rubber Kit (includes computer feet, rubber screw covers, and display bezel screw covers)784533-001 Screw Kit783046-001 Sequential part number listingSpare part numberDescription539614-001HP RJ45-to-USB adapter701943-001HP HDMI-to-VGA adapter714657-00165-W HP Smart AC adapter (non-PFC, RC, )741727-00145-W HP Smart AC adapter (non-PFC, RC, )752235-0053-cell, 32-Wh, , Li-ion battery (includes cable)753078-005 Realtek RTL8723BE 1 1 Wi-Fi + Bluetooth Combo Adapter755530-001 Power cord for use in North America (3-pin, black, )8 Chapter 2 Illustrated parts catalogSpare part numberDescription755530-011 Power cord for use in Australia (3-pin, black, )755530-021 Power cord for use in Europe (3-pin, black, )755530-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, )