INTERNSHIP LEARNING OUTCOMES AND INSTRUCTIONS …

1 INTERNSHIP LEARNING OUTCOMES AND INSTRUCTIONS . objectives OF INTERNSHIP module . The INTERNSHIP module aims to provide the student with: 1. A practice-oriented and hands-on' working experience in the real world or industry, and to enhance the student's LEARNING experience. 2. An opportunity to develop a right work attitude, self-confidence, interpersonal skills and ability to work as a team in a real organisational setting. 3. An opportunity to further develop and enhance operational, customer service and other life-long knowledge and skills in a real world work environment. 4. Pre-employment training opportunities and an opportunity for the company or organisation to assess the performance of the student and to offer the student an employment opportunity after his/her graduation, if it deems fit.

2 LEARNING OUTCOMES . Upon successful completion of this module , the student would: 1. Demonstrate the application of knowledge and skill sets acquired from the course and workplace in the assigned job function/s;. 2. Solve real life challenges in the workplace by analysing work environment and conditions, and selecting appropriate skill sets acquired from the course;. 3. Articulate career options by considering opportunities in company, sector, industry, professional and educational advancement;. 4. Communicate and collaborate effectively and appropriately with different professionals in the work environment through written and oral means;. 5. Exhibit critical thinking and problem solving skills by analysing underlying issue/s to challenges.

3 6. Demonstrate the ability to harness resources by analysing challenges and considering opportunities;. 7. Recommend ideas to improve work effectiveness and efficiency by analysing challenges and considering viable options;. 8. Demonstrate appreciation and respect for diverse groups of professionals by engaging harmoniously with different company stakeholders;. 9. Exhibit professional ethics by displaying positive disposition during INTERNSHIP . 1. INSTRUCTIONS TO STUDENTS. 1. Always be positive, flexible and adaptable to the organisational needs. No matter how important or how insignificant you think your work is, it is part of your contribution to the organisation. 2. Demonstrate a positive attitude in your work. 3. Go that extra mile to contribute more than what is expected or required.

4 Try to add value to your work assignments. 4. Do your best always no matter what you do, what position you occupy, do the best you can. 5. Adopt a good LEARNING attitude. Be willing to learn in order to derive maximum benefit from the attachment. Employers place a high premium on the ability to adapt and the willingness to learn. 6. Maintain effective communication with your Company Supervisor and your School INTERNSHIP Mentor (SIM). Use telephone, email or any other appropriate means as required to keep them posted on essential information. 7. Be a good team player and co-operate with your fellow employees and work harmoniously together. 8. Discuss your weekly e-log and reflection submissions with your SIM during his/her visits. Feedback promptly and highlight any areas of concern with your SIM.

5 9. Avoid taking excessive MCs, unless you are genuinely not well. Regular attendance is a reflection of work attitude. Most companies or organisations also value healthy employees. 10. Do not leave the work place without informing your Company Supervisor and obtaining permission or approval. NYP'S EXPECTATIONS OF YOU. 1. Uphold the professional image of NYP by being a role model worker. Follow the company's dress code. Dress professionally to project a good image of yourself. 2. Comply strictly with the organisation's rules, regulations, procedures and code of conduct. 3. Provide the best quality service of which you are capable of at all times. 4. Demonstrate good team spirit and be positive, adaptable and flexible. 5. Carry out your duties or responsibilities in a professional and courteous manner.

6 6. Integrity at work is very important. Keep the organisation's business information, such as customers, suppliers, financial research and development information strictly confidential. 7. Obtain prior approval from your SIM and the Company Supervisor of the organisation if you need to be absent from your workplace. 2. FOR YOUR INFORMATION. 1. Certificate of Participation The certificate will be awarded to the student provided the student achieves: a) An attendance rate of 100% during the placement period (excluding medical and other emergency leave). b) 50% overall passing mark or higher in the final assessment. 2. Absenteeism The student is required to: a) Alert the SIM and the Company Supervisor immediately about the absence. b) Obtain approval from the SIM and the Company Supervisor in writing by submitting the absence form, at least 3 days prior to his/her absence if the student is making a special request for permission for leave of absence.

7 (Note: Such leave of absence will only be granted under exceptional circumstances). c) Submit the original medical certificate, and other supporting documents to the Company Supervisor, and copies to the SIM. 3. Assessment The student will be assessed based on the following criteria: Assessment Criteria % Students are assessed on the following areas: An understanding of business processes, work efficiency &. effectiveness, ability to perform the tasks, and quality of output achieved by the student. Punctual, committed, motivated, willing to learn & able to comply with the company rules & regulations. Workplace 40. [assessed by Industry Work Ethics and Professionalism (10 marks/8%). INTERNSHIP Mentor (IIM)] Professional Proficiency (10 marks / 8%).

8 Quality of Work OUTCOMES (10 marks / 8%). Communication & Teamwork (10 marks / 8%). Independent LEARNING Skills (10 marks / 8%). Detailed, concise documentation of activities undertaken during Log Documentation 10 INTERNSHIP and timely submission at periodic intervals. [assessed by School INTERNSHIP Mentor (SIM)] Content (10 marks / 5%). Timeliness (10 marks / 5%). 3. Reflection Reflection to include key LEARNING points, insights into [assessed by School 10 individual's strengths, interests, values, personality, skills INTERNSHIP Mentor (SIM)] and weaknesses. This is done in a coherent form, with attention paid to grammar, spelling, punctuation, accuracy, key points/themes identified, use of vocabulary appropriate for the industry and without copying/plagiarism.

9 Reflection skills (10 marks / 7%). Quality of Writing (10 marks / 3%). Student ITP Report Structure & organisation of report; use of language/vocabulary [assessed by School 20 appropriate for industry; contents (includes company overview, INTERNSHIP Mentor training/job description, analysis of training, recommendations for improvement & ECG insights). (SIM)]. Organisation of Report (10 marks / 4%). Content (10 marks / 4%). Quality of Writing (10 marks / 2%). Analysis/Recommendations/ECG Insights (10 marks / 10%). Presentation Presentation to SIM on scope of INTERNSHIP Work, LEARNING [assessed by School 20 points and insights. INTERNSHIP Mentor (SIM)]. Organisation & Content of Presentation (10 marks / 10%). Presentation Skills (10 marks / 5%).

10 Ability to answer questions (10 marks / 5%). 4. Insurance a) INTERNSHIP students are covered by Group Personal Accident Insurance, Work Injury Compensation, and Group Hospitalisation and Surgical Insurance, b) In case of accidents, the student must inform the Company Supervisor and the SIM. immediately or as soon as possible. c) Students who wish to take additional insurance coverage should make their own arrangements. 5. Student Discipline The following is a non-exhaustive list of the types of misconduct which can lead to disciplinary action and/or the student's removal from INTERNSHIP and failure in the module . (A student is deemed to have failed the INTERNSHIP module , if he/she is removed from the Company). a) Absence without official permission or poor punctuality and attendance records.