Kindly send written comments to: Ms C Kerr or Mrs …

1 DRAFTDRAFTDRAFTK indly send written comments to: Ms C Kerr or Mrs H NaidooOffice of the City ManagerGeographic Information and Policy office3rd Floor, Shell House221 Smith StreetDURBANorP O Box 5856 DURBAN4001 Fax031 3113446or the 31 March, 2005eThekwini MunicipalityAnnual Report1 July 2003 to 30 June 2004 DRAFTDRAFTDRAFTC redits:This Annual Report was compiled and published by the Corporate Policy Unit (CPU) which issituated in the geographic Information and Policy Office (GIPO): the strategic arm ofeThekwini's Office of the City Manager.

2 The Report reviews all activities of the eThekwiniMunicipality for the period 1 July 2003 to 30 June :eThekwini's six Deputy City Managers (DCMs) and their senior management team contributedinformation and data specific to their cluster, unit or :Hyacinthia NaidooCarolyn KerrProofreading:Carolyn KerrCover Design and Layout:Thomas FerreiraContact Details:Jacquie SubbanHead : geographic Information and Policy officeOffice of the City ManagerTel:3113439 Fax::3113446 Email of ContentsMessage from the MayorVisionList of FiguresList of TablesList of Profile of and Human Services and Organisational Hall Administration and Participation and Action , Safety and Social , Recreation.

3 Cemeteries and of the City Manager Information and and Governance and and and Solid and Development and City Planning and Development and Real from the MayorWe are proud to present and recommend eThekwini s Annual Report - 1 July 2003 to 30 June2004 for your attention. The City s top achievements such as uShaka Marine Park have beenwidely-publicised; this Report also highlights a wide range of successful projects throughout theMunicipality for the this is the first Annual Report of its type, base data as well as achievements are includedwith information presented by municipal cluster.

4 Not only is this a report to our citizens andstakeholders, but it also fulfils new legislative reporting requirements. It includes KeyPerformance Indicators (KPIs) for the various municipal clusters and the correspondingmeasurements, as well as financial statements and sections dealing with the large service delivery clusters such as Health, Safety and SocialServices and Procurement and Infrastructure have the in-depth details that most readers willfind of most interest. However, the Corporate and Human Resources and the Office of the CityManager sections provide fascinating insights into _hidden services such as the huge humanresources and skills development work, and the vital but background work of the policy, IT,internal auditting, and Ombudsperson and International and Governance Relations Governance section details the rewarding work done in the fields of communityparticipation and in the provision of regional centres.

5 While the Sustainable Development andCity Enterprises section contains statistics and valuable information on city growth. TheTreasury cluster performs critical municipal functions and has supplied detailed data in City won the VUNA Award for the best performing municipality in its category for the perioddealt with in this Report and for good reason - 2003/2004 was a year of growth and innovationfor eThekwini. But, we are also realistic and practical and have noted where improvements arenecessary and action needed, and these areas are receiving By 2020, the eThekwini Municipality will enjoy the reputation of beingAfrica s most caring and liveable city, where all citizens live in vision will be achieved by growing its economy and meeting people sneeds so that all citizens enjoy a high quality of life with equalopportunities, in a city that they are truly proud of.

6 DRAFTDRAFTDRAFTList of - eThekwini MunicipalityFigure showing the boundary of the eThekwini MunicipalityFigure of residents by population groupList of TablesTable 1 Population by age groupTable 2 Average number of persons per householdTable 3 Dwelling types in the EMAT able 4 Employment in the EMAT able 5 Education levels in the EMAT able 6 Personnel in the EMAT able 7 Occupational Health and Safety statisticsTable8 Number of employees trained during 2003-4 Table 9 Expenditure on skills developmentTable10 Training interventions by raceTable11 Training interventions by interventions by providerTable 13 Number of learners per level and type of programmeTable 14 Personal Health Care Selected IndicatorsTable 15 Number of people who received counselling by typeTable 16 Number of patients who were assisted via the PMTCT programmeTable 17 Pollution Control and Risk ManagementTable 18 Environmental Health ServicesTable 19 Monitoring and inspectionsTable 20 Disease/Poisoning InvestigationsTable 21 General InspectionsTable 22

7 Health IndicatorsTable 23TB Case Finding SummaryTable 24 Number of clinic attendees that were recorded for this 25 Social Development Programs in the EMAT able26 Number of Arrests by AreaTable27 Number of Traffic Violations by AreaTable28 Number of Crimes by AreaTable29No. of Personnel Per Station by Area and RankTable 30 Number of facilities upgraded/maintainedTable 31 Usage of Libraries and MuseumsTable 32 Number of Library Books borrowed and acquiredTable 33No. of Manhours to Maintain BeachesTable 34 Financial Report for 2003/4 Table 35 Typical Water Supply Projects IndividualTable 36 Typical Sanitation Projects IncludedTable 37 Typical Rural Water and Sanitation ProjectsTable 38 Development and Planning Turnaround timesTable 39 Building Applications SummaryDRAFTDRAFTDRAFTList of AppendicesAppendix A : Accumulated funds and reservesAppendix B : Trust fundsAppendix C: External loans and internal advancesAppendix D: Analysis of fixed assetsAppendix E: ProvisionsAppendix F.

8 Analysis of operating incomeAppendix G : Detailed income statementAppendix H: Cash Flow statementAppendix I:Balance SheetAppendix J:Income StatementAppendix :KNotes to the financial statementsAppendix LAuditor Generals Report on the FinancialsAppendix MOrganisational ScorecardAppendix NStatus Report of the Assessment on arrear OStatistical POperating grants and subsidies: 2003-2004 Appendix QPerformance Bonus Review SystemAppendix RMunicipal Entities ScorecardAppendix SeThekwini Business Development Centre performance management reportAppendix TResponse to the Auditor-General's ReportAppendix UDisclosures Concerning Councillors.

9 Directors and Senior OfficialsDRAFTDRAFTDRAFTA cronymsAbbreviationExplanationABEA dult basic educationABETA dult basic education and trainingABMArea-based managementAdd'lAdditionalAMRA utomated meter readingANCA ntenatal clinicBEE Black Economic EmpowermentBn Billion (Rands)CASPC itizens Action Support ProgrammeCBDC entral Business DistrictCEOC hief Executive OfficerCGISC orporate geographic Information SystemCHHC hild-headed householdsCHWC ommunity health workersCMIPC onsolidated Municipal Infrastructure ProgrammesCo-opsCo-operativesCOPDC hronic obstructive pulmonary disorderCPTRC urrent public transport recordsCPUC entral processing unitCPUC orporate Policy UnitCSIC ustomer service improvementCSPC ommunity Skills ProgrammeDAEAD epartment of Agriculture and Environmental AffairsDCMD eputy City ManagerDIPAD urban

10 Investment Promotion AgencyDOLD epartment of LabourDPLGD epartment of Provincial and Local GovernmentDPWD epartment of Public WorksDRHPD urban Rotterdam Housing ProjectDTID epartment of IndustryDTPDesk-top publishingDWAFD epartment of Water Affairs and ForestryEEEmployment EquityEESMPeThekwini Environmental Services Management PlanEFAE lectricity for allEIAE nvironmental impact assessmentEMAeThekwini Municipality AreaENTEar, nose and throatEPWPE xpanded Public Works ProgrammeETAeThekwini Transport AuthorityEUEuropean UnionEXCOE xecutive CommitteeFMHCF irst Metro Housing CompanyFYFinancial yearGDSG rowth and Development SummitGIPOG eographic Information and Policy OfficeGISG eographic Information SystemGMsGeneral ManagersHDIH uman D