PLEASE NOTE: This document is subject to change National ...

1 PLEASE NOTE: This document is subject to change National Postal Forum - San Antonio, TX. May 6 - 9, 2018 ( subject to change ). Sunday - May 6. ROOM Jr. Ballroom 301A 301BC 302A 302BC 303A 303BC 304A 304B 304C. How Geospatial National Meeting of Connecting Bundles to How to Profit from Postal Explorer - Manage and Pay for PERIOD 1 Mapping Has Prime your Areas Inspiring mail Visibility (Bundles of your Nonprofit Around the World in USPS Services Through 9:00 AM - 10:00 AM Revolutionized Postal Professional Persona (ends at 10:30am) Joy) Mailings 40 Minutes a Single Account Operations Combining Paper and Why You Should Customs Efficiency for Logical Automation Talent Management Green and Secure Hazmat 101.

2 Pub 52 - PERIOD 2 PCC Opening Session Pixels: Using mail to Using Informed Webtools - 50 Billion Move from mail Date Customer Satisfaction Solutions to Resolve and the Art of Solutions for How to Safely mail 10:15 AM - 11:15 AM (starts at 11am) Drive Omni-Channel Delivery Data Served! to In-Home Driven and Cost Containment the UAA Problem Leadership Underliverable mail Hazardous Materials Marketing Success Marketing Programs It's a Disaster! How USPS and Private Using Address Sector Rapidly Business Customer Is Data Processing When Generations Parcel Lockers and PERIOD 3 PCC Opening Session Direct mail Meets Information to Reduce Recovered from Gateway (BCG) A Global Direct Entry Automation Right for Collide - A New Virtual Mailboxes for 11:30 AM -12:30 PM (starts at 11am) Digital Integration Risks and Increase ROI Hurricanes in Puerto New Look and Feel You?

3 Diversity Issue Colleges & Universities Rico, Florida and Texas 12:30 PM - 1:30 PM Lunch on the Go Gaining a Mixed Reality: The College &. Enhancing the Customer Putting the Data Into Choosing the Best Competitive Utilizing the PERIOD 4 Experiences Get More Forum Orientation Direct mail and the Innovations in University Universe - Experience with First- Data-Driven Direct Move Update Advantage with Customer Business 1:30 PM - 2:30 PM Intuitive, Immersive Session Customer Journey Personnel Safety Old Stuff - New Stuff Contact Solutions mail Method for your mail Emerging USPS Gateway and Empowering and Future Stuff Global Solutions How Innovations in Taking a Fresh Look Boosting Academic Making Paper Work Developing Realistic Technology and at Bills and Informed Visibility Outreach for Marketing PERIOD 5 The Changing World of Harder - Impacts to Measures to Counter Logistics are Adding Statements - How to and the Compliance mail to Colleges and 2.

4 45 PM - 3:45 PM Periodicals Digital Marketing the Changing Scope of Value to the Global Get the Most for Mailer Universities via the PCC. Trends mail Borne Threats Shipping Experience your Money Community What is a Well- Designed Mailpiece? Step-By-Step Secrets The Physical and Leadership and Informed Delivery for eCommerce Shipping &. PERIOD 6 Maximizing The Practical Side of to Creating Effective Digital Journey for Mentoring for your Mailers - Five Things MTAC Update Fulfillment: How to 4:00 PM - 5:00 PM Complementary Design FAST and eInduction Personalized Customer Engagement Future Success We Learned Build Customer Loyalty and Messaging with Promotions Informed Delivery 5:30 PM - 7:00 PM Welcome Reception Page 1.

5 PLEASE NOTE: This document is subject to change National Postal Forum - San Antonio, TX. May 6 - 9, 2018 ( subject to change ). Sunday - -May Monday May67. 8:00 AM - 9:30 AM PMG Keynote - Ballroom 9:30 AM -4:00 PM Exhibit Hall Hours and Exclusive Exhibit Hall Time (9:30 am - 11:00 am and 12:00 pm - 1:30 pm). ROOM Jr. Ballroom 301A 301BC 302A 302BC 303A 303BC 304A 304B 304C. Shipping Trends in the PCC Heart to Heart - Top 5 Factors Robotic Process Boot Camp for mail Bringing your Direct UAA mail -Best US eCommerce Market How Can I Make PERIOD 7 Innovating Today for How to Maximize Influencing your Automation and Center Managers mail Pieces Into the Practices and & How the USPS Informed Visibilty Work 11:00 AM - 12:00 PM Tomorrow's Customer Postal & Industry Part 1 21st Century Solutions Shipping Products Meet International mail Artificial Intelligence for Me?

6 Relations Decisions in the Postal Industry & Exceed Expectations 12:00 PM -1:30 PM Lunch - Exhibit Hall Direct mail 's From Analysis to Relevance in a Multi- How to be a Modern Informed Delivery - PERIOD 8 Product and Pricing The Best 4 Letter Word Action: Making Simplifying the Channel World: Why Government Mailing Staying Alive Data Dectective in an Adding Digital USPS Returns 1:30 PM - 2:30 PM Simplification in Direct mail : TEST Data-Driven Shipping Processes it is Still the Most Best Practices "Informed"World Content Improvements to CX Effective by any Measure Predictive and Enterprise Postal Delivering World Manage the USPS BlueEarth - Prescriptive Analytics: Creating a Successful Strategies: You Don't Need to be a PERIOD 9 Bits and Bytes: It is the Class Customer Scorecard with Best Emerging Carbon Accounting, How USPS is Using Informed Delivery Considerations, Supervisor to be a 2:45 PM - 3.

7 45 PM Customer Experience Experience From Practices, Don't Let it Technologies in mail Federal Recycling and Advanced Analytics Campaign Challenges and Leader First Mile to Last Mile Manage You Secure Destruction and Enterprise Data Opportunities How an Integrated Mailing Data Best Back by Popular IV 101- Informed Successfully View of Outbound Communication is Media Attribution, Value Added Features PERIOD 10 Practices - Workflow, Demand! 10 Hotter Undeliverable as Visibility, Real-Time Managing In-House Customer Response About Personality, What is it?

8 How to do for the eCommerce 4:00 PM - 5:00 PM Client Interaction and and Newer Logistics Addressed mail Flow Data Analytics for Real- mail and Other mail with Inbound Not Generational it? Shipper Security Concerns Trends Life Business Needs Operations Intake can Streamline Differences Ingestion of BRM. 5:00 PM - 6:30 PM PCC Reception Page 2. PLEASE NOTE: This document is subject to change National Postal Forum - San Antonio, TX. May 6 - 9, 2018 ( subject to change ). Sunday Tuesday- -May May68. 8:00 AM - 9:30 PM General Session - Ballroom ROOM Jr.

9 Ballroom 301A 301BC 302A 302BC 303A 303BC 304A 304B 304C. 9:30 AM - 2:00 PM | 5:00 PM - 6:30 PM Exhibit Hall Hours and Exclusive Exhibit Hall Time (9:30 am - 11:00 am, 12:00 pm - 1:30 pm and 5:00 pm - 6:00 pm). Marketing Overload: Is How to Outsource Leveraging Trends in Boot Camp for mail Hot Topics in mail Visibility on the PERIOD 11 Create a Vision for it Time to Replace or Putting Passion Into Parcels are a Package Print and mail Digital Marketing to Center Managers Addressing: An Move - What's my 11:00 AM - 12:00 PM the Year 2020 Repurpose Traditional your ( mail ) Job Deal Operations Use in Direct mail Part 2 Industry Perspective Status?

10 Marketing Methods? 12:00 PM - 1:30 PM. Put your Tracking Stunning Technology How Free Shipping Tranforming 1's and 0's System to Work - PERIOD 12 Envisioning The Future Improvements in the Keys to Building The Rise of Direct Seamless Acceptance - can be an Affordable Mailing Who Protects your into an Informed Introducing your 1:30 PM - 2:30 PM of mail USPS Package Great Workplaces mail in a Digital Era Why it Works for You Part of your Shipping Revolutionized mail ? Customer Experience Facilities Workflow Delivery Network Strategy Platform Implementation CyberSafe: How USPS Informed Delivery and The Agile mail Building your College Growing the mail Winners of the Next Driving Changes for USPS Special USPS and eCommerce: PERIOD 13 Informed Operational Secures the Customer Commingling: How to Center: Advancing and University mail Volume by Expanding Generation