SAP Solution Manager Value Report

1 NEXT SLIDESAP Solution ManagerValue Report 10 Sep, 2018123456 Sample CustomerCustomer Name:Customer Number:Date of analysis:SAP Digital Business ServicesConfidential Limited to Sample CustomerSwitzerlandCountry: 2018 SAP SE or an SAP affiliate company. All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportBenefits of SAP Solution ManagerSAP Solution Manager BENEFITS:Increasebusiness continuity Reduce very high incidents Decrease change related outages Increase system performanceShortentime to market Deliver faster from requirement to deployment Reduce test phase duration Manage custom codeImproveefficiency Deliver more with the same resources Reduce test effortEnsurecompliance Improve audit ratings Solution documentation as a single source of the truth FUNCTIONAL AREAS: 2018 SAP SE or an SAP affiliate company.

2 All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportPurpose of SAP Solution Manager Value ReportSAP Solution Manager offers a vast range of functionalities Typical customer questions: How can I identify the functional areas which would most benefit my company? What are the implementation or upgrade efforts? What are the expected benefits and the return on my investment??THE ANSWER: SAP Solution Manager Value Report Help customers build a business case for SAP Solution Manager Show details of yearly financial benefits, upgrade and implementation efforts Based on customer input and best practice experiences from SAP customers and partnersNote: The usage of all SAP Solution Manager functional areas is included in SAP Enterprise Support and SAP Product Support for Large information: 2018 SAP SE or an SAP affiliate company.

3 All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportScope of Report and Limitations You will find examples for new implementation scenarios and for a upgrade in different functional areas of SAP Solution Manager These calculations are based on average experiences that other SAP customers and SAP partners have had in these topic areas These example calculations which are populated with information you input about the situation you describe You will see indicators for a possible business case The calculated figures in an official offer from SAP A business case created by

4 SAP A comprehensive calculation for estimated efforts and benefits An investment or other professional advice by SAPYou will notreceive:In this Report : 2018 SAP SE or an SAP affiliate company. All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportFocus Areas of SAP Solution Manager Value ReportProjectManagementCustom CodeManagementLandscapeManagementIT ServiceManagementData VolumeManagementApplication OperationsProcessManagementBusinessProce ssOperationsTestSuiteDetect to Correct Portfolio to Project Requirement to Deploy Request to Fulfill Change ControlManagementValue Scenario:Legend.

5 = 11 Focus areas of SAP Solution Manager Value ReportScope and Effort AnalyzerTest AutomationMonitoringRoot Cause AnalysisBusiness Process Change AnalyzerScope and Effort Analyzer 2018 SAP SE or an SAP affiliate company. All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportValue Indicators for Business and ITFunctional AreasThe ideaValue for business and ITValue indicatorsProcess ManagementTransparency of business processesLess processdocumentation costsNumber of business process chainsTestAutomationAutomated testing based on eCATTsLess testing costsYearlyproject costsScope and Effort AnalyzerScoping of activities for Support PackagesLess project risks.

6 Re-work and project delaysYearly upgrade project costsBusinessProcess Change AnalyzerImpact analysis of software changes to test casesLess testing costsYearlyproject costsChangeControl ManagementManagement of Solution improvement changesLess software change costsYearly number of software changesCustomCode ManagementHandling of home grown applications andchangesLess custom code maintainability costsNumber of custom code objectsDataVolume ManagementData life-cycle managementLess database costsDatabase sizeIT Service ManagementHandling of ServiceMessagesLess costs for message handlingYearly number of customer ticketsRoot Cause AnalysisDeep analysis of incidentsLess costs for incident resolutionYearly number of incident ticketsBusiness Process OperationsControl of Business processes flowsLess costs through business impactsYearly business impactcostsApplication MonitoringTechnical monitoring of IT processesLess downtime costsYearly end-userdowntimeSAP Solution Manager Value Summary: 2018 SAP SE or an SAP affiliate company.

7 All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportIdea of SAP Solution Manager Value ReportSAP Solution Manager Value ReportBusiness Case Support for: upgrade efforts Already implemented functional areas on of new functional areas BenefitsOne-time implementation effortsYearly BenefitsAmortization 2018 SAP SE or an SAP affiliate company. All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportData Provided from CustomerCurrency:152012650 EUR500 EUR700 EURP roficientEURR ealisticRisk Scenario:Number of end-to-end main business process chainsNumber of connected production systems:Number of end-to-end main process chains for testingAverage fully loaded costs per day for effort calculationAverage fully loaded costs per day for benefit calculationAverage fully loaded costs per day for effort calculationSolution Manager Setup can Value rates:Roll-out rates:Implementation and operations experience.

8 Definition and number of software changesNumber of custom code objectsSummarized Data base size in GBYearly number of SAP tickets in the service deskNumber of key users in the service deskNumber of yearly SAP incident ticketsYearly duration in hours of serious business disruptionsYearly total SAP project costsYearly SAP upgrade project costsYearly impact estimate 2018 SAP SE or an SAP affiliate company. All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportProficiency Correctionsx=Best practice efforts for: One time implementation Yearly maintenance and Yearly operation Best practice efforts for: One time implementation roll-out Yearly maintenance roll-outmultiplied by factorVery Proficient -factor 1 Proficient -factor 1,5 Average -factor 2 Not Proficient -factor 2,5 Poor -factor 3 Implementation and operations effortsRoll-out efforts=No upliftYour proficiency level*.

9 To adopt your SAP Solution Manager experience with the calculated efforts, we have corrected the best practice-values with a proficiency up-lift factor.*More details on next slide 2018 SAP SE or an SAP affiliate company. All rights 2018 SAP SE or an SAP affiliate company. All rights reserved. Confidential limited to SLIDEVALUE CALCULATIONINTRODUCTIONNEXT STEPSEXECUTIVE SUMMARYS ample CustomerSAP Solution Manager Value ReportDecision Criteria for your Proficiency DefinitionVery proficient (factor 1):You have very good experience with SAP Solution Manager . You are using multiple functional areas which were implemented by your own experts. You have very good knowledge on your team to implement new areas and maintain the existing (factor ):You have good experience with SAP Solution Manager .

10 You are using a limited number of functional areas which were implemented by your own experts. With additional research and training, your team will be ableto implement new areas and maintain the existing (factor 2):You are using a limited number of functional areasin SAP Solution Manager . Most of these areas were implemented by external consultants because of lack of experience in your team. With additional research and training, your team will be ableto implement new areas and maintain the existing Proficient (factor ):You are using no functional areas in SAP Solution Manager . Your team has several years experience with SAP solutions . While it can take some time, with additional research and trainingyour team will be ableto implement new areas and maintain the existing (factor 3):You are using no functional areas in SAP Solution Manager .