Template Management Using Templates in Global Rollout

1 Template Management Using Templates in Global RolloutSolution ManagementApplication Lifecycle Management SAP AG 2009. All rights reserved. / Page 2 Template Management Process Overview Involving ALM listing capabilitiesTemplate ManagementThe Template Management approach allows customers with multi-site SAP installations to efficiently manage their business processes across geographical distances from initial Template definition to Template implementation and Template optimization, such as part of a Global Rollout approach. See Innovation Management Business Process Configuration Require- mentsDesignBuildTestTemplate Creation and UpdateDeployOptimize Business ProcessConfiguration E-Learning Management Test Management capabilitiesTemplate Implementation Project Administration Business Blueprint Project Administration Business Blueprint Solution DirectoryDetails see Test Management Comparison and AdjustmentRequirement rollback & Template update** Tool support as of SAP Solution Manager EHP2 Rollout of updated Template Solution DocumentationAssistant Details see Solution Documentation Project Reporting Project Reporting GlobalASAP Template Roadmap GlobalASAP Rollout Roadmap SAP AG 2009.

2 All rights reserved. / Page 3 Challenges in Managing Global Templates .. And How SAP Solution Manager Can Support YouUnstandardized business processes across scattered business landscapesCustomer ChallengeSAP offeringCompliance with Global standard business processes -> SAP implementation content, blueprinting functionality, Global Attribute Compliance with Global standard business processes -> SAP implementation content, blueprinting functionality, Global AttributeDifferent implementation approaches and strategiesAllow transfer of leading practices across all lines of business -> GlobalASAP methodology Allow transfer of leading practices across all lines of business -> GlobalASAP methodologyDrive quick, repeatable project implementations -> Centralized Template definition and Rollout Drive quick, repeatable project implementations -> Centralized Template definition and rolloutReduce time to benefitRollback of desired and required changes into Template -> Enhanced support as of SAP Solution Manager EHP2 Rollback of desired and required changes into Template -> Enhanced support as of SAP Solution Manager EHP2 Allow flexible Template adjustmentsMinimize investment in redundant process development -> Re-use of Templates and related contents in various Rollout implementations Minimize investment in redundant process development -> Re-use of Templates and related contents in various Rollout implementationsMinimize costs SAP AG 2009.

3 All rights reserved. / Page 4 Local Systems Requirements finalized in Local Implementation ProjectsTemplate Management Supporting Global Rollout Process Overview (I)Roll out Global template1 Create Global template2 SUBSIDIARY A Impl. ProjectT1V1 SUBSIDIARY B Impl. ProjectT1V1 SUBSIDIARY C Impl. ProjectT1V1 Solution Directory SolutionImplemented project state reflected in operative solution(s)Implement Global template3T1V1 HEADQUARTERS Template ProjectEnterprise Requirements Template ProjectsT1V1T1V1T1V1 SAP AG 2009. All rights reserved. / Page 5 Local Systems Requirements finalized in Local Implementation ProjectsTemplate Management Supporting Global Rollout Process Overview (II)SUBSIDIARY A Impl. ProjectT1V1 SUBSIDIARY B Impl. ProjectT1V1 SUBSIDIARY C Impl. ProjectT1V1 Solution Directory SolutionImplemented project state reflected in operative solution(s)T1V1 HEADQUARTERS Template ProjectEnterprise Requirements Template ProjectsRoll in Template requirements4T1V2 Create new Template version5 Roll out new Template version6 Implement new Template version (compare & adjust)7T1V2T1V2T1V2T1V1T1V2T1V1T1V2T1V1 T1V2T1V1T1V2T1V2 SAP AG 2009.

4 All rights reserved. / Page 6 Definition Global Template ( Template )BC SetsTransactionsTest casesZBANK S1 AccountingReference SystemManaged SystemsTemplate Is a container that bundles business processes which are standardized to a certain extent Links to process-specific developments, configuration, and test data Can be used for Rollout to other company locations SAP AG 2009. All rights reserved. / Page 7 Template Packaging & Roll-outTemplate ConfigurationSetup Global project framework Create a Template project Assign project team members, roles, and responsibilities Create required number of Templates Select standard scenarios from other Templates (if applicable)Visibility Controls Template useOpen for public use Closed for public use, Template under construction Global Rollout Functionality Controls the use of Global attributesTemplate CreationTemplate Business BlueprintTemplate Project Preparation SAP AG 2009. All rights reserved. / Page 8 Define Global processes and requirements Select SAP predefined implementation content Refine Template process structure, , by making of use short cuts Assign Template (s) to process structure Set Global attributes to determine scope of process changes in local roll-out projects Document Global business and technical requirements The Global AttributeChanges to business scenarios, processes and process steps allowed?

5 If so, to what extent? Template CreationTemplate Packaging & Roll-outTemplate ConfigurationTemplate Project PreparationTemplate Business Blueprint SAP AG 2009. All rights reserved. / Page 9 Global elements - no changes allowed -Local elements - full authorization for changes - Template Creation The Global AttributeHarmonized elements (standard complete / standard partial / harmonized) - some changes allowed -The Global Attribute defines the scope of changes allowed in local Rollout projectsDocumen-tationCountryversionsLoc aldevelop-mentsIMG structuresand settingsGlobalcustomerdevelopmentsOrgani za-tional structureMaster datadocumentsGlobal and inte- grated processesLocalprocessesTemplate Packaging & Roll-outTemplate ConfigurationTemplate Project PreparationTemplate Business Blueprint SAP AG 2009. All rights reserved. / Page 10 Template Project PreparationTemplate Business BlueprintNote:Re-use of existing configuration possible. Translation or process structure can be triggered Using SAP standard translation reference Template with preconfiguration Assign related IMG activities, create and assign BC Sets Assign Global customer-specific developments (programs, transactions etc.)

6 Record sample / master data as CATTs Create standard test cases (manual test cases, CATTs, eCATTs ) Template CreationTemplate Packaging & Roll-outTemplate ConfigurationLegend:IMG > SAP Implementation GuideBC Set -> Business Configuration SetCATT -> Computer Aided Test Tool SAP AG 2009. All rights reserved. / Page 11 Template Project PreparationTemplate Business BlueprintNote:Re-use of existing configuration possible. Translation or process structure can be triggered Using SAP standard translation reference Template with preconfiguration Assign related IMG activities, create and assign BC Sets Assign Global customer-specific developments (programs, transactions etc.) Record sample / master data as CATTs Create standard test cases (manual test cases, CATTs, eCATTs ) Template CreationTemplate Packaging & Roll-outTemplate ConfigurationLegend:IMG > SAP Implementation GuideBC Set -> Business Configuration SetCATT -> Computer Aided Test Tool SAP AG 2009. All rights reserved.

7 / Page 12 Template ConfigurationTemplate PackagingTemplate Project2 Collect Templates into transport requestRelease Templates for current SAP SolutionManager system another SAP SolutionManager system(transport), ifapplicableTEMPLATE ZBANK S1 AccountingAssign scenarios to template1 Template ZHRS2 MSS S3 LSO3 Change visibility before rolloutTemplate Project PreparationTemplate Business BlueprintTemplate Packaging & Roll-out SAP AG 2009. All rights reserved. / Page 13 Local Project PreparationSetup roll-out project framework Create a local roll-out project (type: implementation) Assign project team members, roles & responsibilities Select one or multiple Templates and related scenarios for implementation Define implementation standardsScope & enhance Global Template Implement Global processes Adapt harmonized and local processes to local requirements Document local requirements of harmonized/local processes Sign off business blueprintInitial Template Implementation Process Overview Local Rollout ProjectLocal BusinessBlueprintLocal ConfigurationTest ManagementE-Learning ManagementSolution TransferLocal Project PreparationLocal ConfigurationTest ManagementE-Learning ManagementSolution TransferLocal BusinessBlueprint SAP AG 2009.

8 All rights reserved. / Page 14 Copy templateLocal Business Blueprint Template Copy into Implementation ProjectTemplate ProjectImplementation ProjectTEMPLATE ZBANK S1 AccountingTEMPLATE ZBANK S1 Accounting - COPYTEMPLATE ZHRS2 MSS S3 LSO Template is copiedinto implementation project Template content with pre-configuration is basisfor local configuration Template original ZBANK and copy ZBANK are detached, yet reference to predecessor data is stored SAP AG 2009. All rights reserved. / Page 15 Local BusinessBlueprintImplement and test Global & local requirements Perform pre-configuration, , by applying Template -specific customizing for Global Template processes such as BC Sets or Using Customizing Distribution Perform final configuration via IMG activities based on local requirements Apply Global customer developments (such as reports),enhance with local customer developments Apply standard test cases to test standard processes, use as Template to create local test cases or create new local test casesInitial Template Implementation Process Overview Local Rollout ProjectLocal Project PreparationTest ManagementE-Learning ManagementSolution TransferLocal Configuration SAP AG 2009.

9 All rights reserved. / Page 16 Local ConfigurationLocal BusinessBlueprintTest Global & local requirements Set up test plan Compile test packages Assign testers Create test environment Perform tests Sign off tests-> see process: Test ManagementInitial Template Implementation Process Overview Local Rollout ProjectLocal Project PreparationE-Learning ManagementSolution TransferTest Management SAP AG 2009. All rights reserved. / Page 17 Test ManagementLocal ConfigurationLocal BusinessBlueprintCreate and change training for different parties involved ( , end users) Setup efficient end-user training strategy with e-learning Create e-learning materials Organize / categorize e-learning materials Prepare e-learning materials for specific user roles Distribute e-learning materials to end users Execute e-learning Analyze e-learning results & feedbackInitial Template Implementation Process Overview Local Rollout ProjectLocal Project PreparationSolution TransferE-Learning Management SAP AG 2009.

10 All rights reserved. / Page 18E-Learning ManagementTest ManagementLocal ConfigurationLocal BusinessBlueprintTransfer implemented solution into Solution Directory Prepare solution for operations Prerequisite for SAP Solution Manager processes including: Business Process Operations Maintenance of SAP SolutionsInitial Template Implementation Process Overview Local Rollout ProjectLocal Project PreparationSolution Transfer SAP AG 2009. All rights reserved. / Page 19 Global Rollout in Different StagesVersioning concept to control/track changes in templatesRollout stage 2: mass roll-outRollout stage 1: pilotsTEMPLATE ZBANK V1 S1 AccountingSubsidiary 1 Subsidiary 1 Subsidiary 2 Subsidiary 3 Template ZBANK V2 S1 AccountingPilot feedbackEnhancements SAP AG 2009. All rights reserved. / Page 20 Rollback and Template Update Process Overview Template ProjectsFeedback from local sites for improving and enhancing Templates Local sites give feedback on: Template improvements, customer-specific enhancements to be implemented Template correctionsScope and enhance Global Template Implement feedback from local sites Adapt Template to new or updated SAP solutions (new building blocks from BPR) or new customer-specific processes All versions are automatically to local implementations projects for Template adjustmentNote:As of SAP Solution Manager EHP2 tool support for the Template rollback and Template update process is expected ( Using compare and adjust functionality).