Welcome to the Solution Manager Stream - sapusers.org

1 Welcome to the Solution Manager Stream Demystifying Solution Manager configuration focus on diagnostics Roland Hoeller/SAP AGS Product Support Movember 26, 2013 Public 2013 SAP AG. All rights reserved. 3 Public Agenda Prerequisites System Preparation (Highlights) Basic Configuration (Highlights) Managed System Configuration Housekeeping tips Prerequisites 2013 SAP AG. All rights reserved. 5 Public Check Prerequisites Roadmap Before starting with the configuration of SAP Solution Manager please prepare the following: Solution Manager S-users in SAP Service Market Place Ensure correct support package level of SAP Solution Manager Check SLD CR content and model version Check RFC destination SAPOSS Verify Solution Manager profile parameters Download software for Diagnostics Agent and SAP Hostagent Download CA Introscope Enterprise Manager Optional.

2 Perform a client copy 2013 SAP AG. All rights reserved. 6 Public Check Prerequisites Optional: Client Copy The SAP delivered client 001 can be used as productive client for SAP Solution Manager It is also possible to use another productive client: Create a new client and perform a local client copy using profile SAP_ALL with 001 as the source client and as the source client for users Afterwards convert the Java UME to the new productive client Restart the Java Stack Please ensure that you entered 001 as Source Client User Masters for your client copy 2013 SAP AG.

3 All rights reserved. 7 Public Hardware pre-requisites quick sizer/Sizing Tool kit SAP Quick Sizer (for Small to Large Solution Manager installation)/SAP Solution Manager sizing Toolkit (Large Solution Manager installation) provides information on infrastructure requirements including SAPs, Memory, Databases and Disk Spaces needed to implement selected ALM scenarios for a set of Managed Systems. 2013 SAP AG. All rights reserved. 8 Public SAP Solution Manager Configuration UI components Step Help Section Provides detailed information to each step, such as what needs to be done and what will happen in the background Activities Lists all single activities during each step along with the documentation how to perform for the IMG activity Log Shows detailed logs per activity Navigation Guided procedure with all steps for the basic configuration 2013 SAP AG.

4 All rights reserved. 9 Public SAP Solution Manager Configuration Configuration Roadmap System Preparation Prepares the Solution Manager system for the basic configuration Needs to be performed fully after a new installation or upgrade Partially after patches and upgrades to update dialog and system users, and assign the appropriate default roles During this step the Central Correction Note (CCN) that contains the latest corrections is implemented Basic Configuration Configures the basic scenarios in SAP Solution Manager (Service Delivery, Issue Management, Early Watch Alerts, Maintenance Optimizer, Root Cause Analysis.)

5 Needs to be performed after new installations and after support packages to perform delta configuration Overview screen tells you which configuration needs update Managed Systems Configuration Connection and configuration of managed systems Sets up SAP Solution Manager Diagnostics to perform Root Cause Analysis on SAP Solution Manager Creation of Logical Components for managed systems Setup of the Exception Management Dashboard for the managed systems System Preparation 2013 SAP AG. All rights reserved.

6 11 Public System Preparation Roadmap The scenario System Preparation consists of the following steps Create Users Check Installation Implement SAP Note Configure Connectivity Prepare Landscape Description Complete 2013 SAP AG. All rights reserved. 12 Public System Preparation Create Users In the first step dialog and system users are created which are needed later during the System Preparation: Select a user to create or update Create a new user or update the authorizations of an existing user If the user creation is performed manually, check the respective checkbox (4).

7 Provide the manually created user and a password for later use in SOLMAN Setup Solution Manager will then not check the existence, password correctness or the authorizations of the user in this case, therfore make sure the user is correct 2013 SAP AG. All rights reserved. 13 Public System Preparation Configure Web Dispatcher If your SAP Solution Manager systems runs more than one instance a Web Dispatcher is required: The web dispatcher manages the load balancing of the several web service calls between the diagnostics agents and the Solution Manager ABAP stack, and the Solution Manager ABAP and Java stack Enter the URL and the port for the Web Dispatcher Save the entries For more information about installing a SAP Web Dispatcher, and configuration options, see SAP Help Portal at URL Generation in an AS-ABAP - Web Dispatcher Configuration * 2013 SAP AG.

8 All rights reserved. 14 Public In this step you explicitly allow SAP Solution Manager to create web services using the following authentication types: Basic Authentication Certificate Authentication Ticket Authentication System Preparation Set Authentication Types for Web Services Read the documentation provided for the activity Start transaction SOAMANAGER or click on the provided navigation link Activate all authentication methods and save your changes The explicit setup is necessary for security compliance reasons 2013 SAP AG.

9 All rights reserved. 15 Public System Preparation Set Authentication Policy for Agents Starting with Solution Manager the diagnostics agents can be connected with certificate based authentication to SAP Solution Manager . This has the following benefits: Prevents agents locking the agent connection user because of a wrong password The password of the connection user (SMD_ADMIN) does not expire Diagnostics agents having authentication issues will show up on the tab Non-authenticated agents in the Agent Administration UI* New agents and agents (re)

10 Connecting to Solution Manager will automatically use this authentication method after the next agent connection Even if the password is not expiring anymore, please note that the certificate itself only has a restricted validity. Make sure to recreate a new certificate before the old one expires. 2013 SAP AG. All rights reserved. 16 Public System Preparation Select SLD This step enables SAP Solution Manager to access to the System Landscape Directory (SLD): If SLD s exist specify all of them, which are connected to either Managed Systems or Diagnostics agents, via the Add SLD Server button Register Solution Manager in one of the SLDs by choosing the Target of SAP Solution Manager DS radio button If no SLD yet exists, you can set up a local one in the SAP Solution Manager system 2013 SAP AG.