Worldwide Customer Support & Services Directory …

1 Aerospace Group 2013. Worldwide Customer Support & Services Directory Contents eaton 's Aerospace Group 1. AOG & Emergency 2. Product Family 3 16 Fluid & Electrical Distribution Division - Distributor 3 11. Beltsville, 5. Bethel, Connecticut .. 5. Coignieres, France .. 5. Costa Mesa, California .. 6. Eastanolee, Georgia .. 6. Gilching, Germany .. 6. Glenolden, Pennsylvania .. 7. Irvine, 7. Jackson, 8. Redditch, United Kingdom .. 8. Sarasota, Florida .. 9. Serres-Castet, France .. 9. Warwick, Rhode Fuel & Motion Control Systems 11 16.

2 Bedhampton, United 12. Euclid, 12. Grand Rapids, Michigan .. 13. Inglewood, 13. Irvine, 13. Jackson, Mississippi .. 14. Los Angeles, 15. Titchfield, United 16. Authorized Customer Support Field 20. Customer Connect 21. Credit 22 23. Flying Safely and Efficiently with eaton At eaton , our job is creating and efficient solutions for Our focus on innovation Please visit eaton at the world's best aerospace aircraft, with an emphasis on is defining the future of products and technologies lower lifecycle costs, system aerospace. eaton is pioneering for additional information for commercial, military and integration, optimized system the use of lighter, stronger on products and Services , business aircraft.

3 eaton views controls and reduced weight. composite materials that distributors, a literature library, each Customer relationship as are improving fuel efficiency Customer success stories eaton components lead the an opportunity to build on our and emissions reduction. and more. industry in reliability and can 100-year heritage of innovation eaton designs fuel pumps, be found on virtually all major and manufacturing excellence. hydrodynamic seals and debris commercial and military aircraft monitoring products that are eaton 's comprehensive power platforms.

4 eaton extends its driving major advancements and conveyance systems component excellence to the in jet-engine performance. capability provides a single growing aftermarket sector And eaton 's advancements source for power management. along with maintenance, repair in arc-fault protection and Our broad portfolio of hydraulic, and overhaul Services that fuel-inerting technologies are fuel, pneumatic, and electrical optimize aircraft performance boosting aircraft safety. products delivers safe, reliable and lifecycle cost management. eaton 's Aerospace Group Heritage Building World Class Aerospace Systems From A Proud Heritage of Component Excellence Carter (2007).

5 eaton Aerospace Group EAC-200H May 2013 1. AOG & Emergency Contact Information If you require Support after normal business hours, please contact eaton 's 24-hour AOG Support Center via one of the following numbers: & Canada: 1-440-516-6516. Other International: +45 32470166. If you experience difficulties with eaton 's 24-hour AOG Support Center, see the following backup AOG contacts listed per product family. Direct Supply Distributor Based The following distributor contacts apply for the Fluid & Electrical Distribution Division, and for Fuel & Motion Control Grand Rapids, Michigan and Titchfield, England of the Fuel & Motion Controls Division Systems Division Fluid & Electrical Distribution Division Bedhampton, United Kingdom Beltsville, Maryland Bethel, Connecticut Coignieres, France Costa Mesa, California.

6 Jon Cross Eastanolee, Georgia Gilching, Germany Glenolden, Pennsylvania Jackson, Michigan . Ph: 44 (0) 2392 487213. Redditch, United Kingdom Sarasota, Florida Serres-Castet, France Warwick, Rhode Island After hours: 45 324 70166. Fax: 44 (0) 2392 487238. Email: Fuel & Motion Control Systems Grand Rapids, Michigan Titchfield, United Kingdom Euclid, Ohio See individual contacts on page 9. Satair USA, Inc. PRC - Peoples Republic of The following distributor After hours: 45 324 70166 3993 Tradeport Blvd. China information applies only to Atlanta, GA 30354 POC: Ms.

7 Jennifer Zhang Glenolden, Pennsylvania: USA Manager Customer Support Grand Rapids, Michigan Phone: 404-675-6333 Email: Helicopter Spares ( Worldwide ). Ph: (616) 949-1090 Fax: 404-675-6311 Phone: +86 10 80486340. After hours: 45 324 70166 After hours AOG: Fax: +86 10 80486599 HELICOPTER Support , INC. +45 324 70166 Helicopter Support , Inc. Inglewood, California Website: Europe / Middle East / Africa 124 Quarry Road See individual contacts on page 9. POC: Mette Backhausen - Trumbull, CT 06611-4816 USA. After hours: 45 324 70166 Satair A/S Manager Customer Support Contact: John Baroni Amager Landevej 147A Email: Deputy Director, Regional Program Irvine, California DK-2270 Kastrup Phone: +45 3247 0261 Email: Denmark AOG Customer Support Phone: 203-416-4160.

8 Phone: +45 32470100 POC: Susanne Svej - Manager Ph: (949) 452 9953 800-795-6051. Fax: +45 32473434 Customer Support After hours: 45 324 70166 Fax: 860-998-2261. After hours AOG: Email: +45 324 70166 Phone: +45 3247 0154 AOG: 203-895-8464. Jackson, Mississippi Website: Fax: +45 32470237 AOG Email: Jim Drea Ph: (601) 987-3452 Satair Asia, Pte Ltd North, South & Central Website: Email: 8 Loyang Link America After hours: 45 324 70166 Singapore 508897 POC: Sandy Landrigan The following distributor Phone: +65 65805730 Manager Customer Support information applies only to Fax: +65 6543 0737 Email: Euclid, Ohio (Fuel & Motion Los Angeles, California After hours AOG: Phone: +1 404-675-6347 Control Systems Division, Ph: (818) 409 0323 +45 324 70166 Fax: +1 404-675-6311.)

9 After hours: 45 324 70166 Argo-Tech product line): Website: Upsilon International Corporation Asia / Pacific 383 Van Ness Avenue, Suite 1601. POC: Fara Jumat Torrance, California 90501 USA. Manager Customer Support Email: Email: Phone: 310-320-9455. Phone: +65 6580 5723. Fax: +65 65430737 Fax: 310-320-9580. After hours AOG: 310-212-6120. 2 eaton Aerospace Group EAC-200H May 2013. Fluid & Electrical Distribution Division Product Examples by Location Beltsville, Maryland Cage Code: 15284. FAA Certificate: XEPR787K. EASA Certificate: CAAC Certificate: F00100437.

10 Pneumatic Ducting U-plex Seals Machined Flanges Bethel, Connecticut Cage Code: 02750. FAA Certificate: E1TR150N. EASA #: Pressure Sensors Pressure Transducers Pressure Switches Coignieres, France Cage Code: F0562. FAA Certificate: F87Y584X. EASA Certificate: Metal Bellows High Pressure Accumulators Carbon Face Seal Costa Mesa, California Cage Codes: 96182, 99145. & 27878. FAA Certificate: E7AR565J. EASA #: Electric Power Panel LED Pushbutton Switches Throttle Control Eastanolee, Georgia Cage Code: 8W928. FAA Certificate: EQ0R744Y. EASA Certificate: Rotationally Molded Ducts Band Clamps & Straps Flex Joints & Ducts Gilching, Germany Cage Code: C2178.