Xerox CentreWare Web

1 Version October 2017 Xerox CentreWare Web evaluation Guide 2017 Xerox Corporation. All rights reserved. Xerox , Xerox and Design and CentreWare are trademarks of Xerox Corporation in the United States and/or other countries. Microsoft , Windows , Windows Vista , Windows Server , SQL Server , Microsoft .NET, Access , Excel , and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Hewlett-Packard is a registered trademark or trademark of Hewlett-Packard Development Company, in the United States and/or other countries. Novell is either a registered trademark or trademark of Novell, Inc. in the United States and/or other countries. BR#5354 Document Version: (2017) Contents Xerox CentreWare Web evaluation Guide.

2 1 How to Use This Guide .. 7 Intended Audience .. 7 Nomenclature Used in This Guide .. 7 Guidelines for This Documentation .. 8 CentreWare Web Icons .. 8 Acronyms Used in This Guide .. 8 Recommended Test Sequences .. 10 Reference Material .. 10 CWW Software .. 10 Other Guides .. 10 Help System .. 10 Product Support Information .. 10 Internet Support .. 10 Telephone Support .. 10 Product Overview .. 11 System Requirements .. 11 Recommended Hardware .. 11 Verifying Software Requirements .. 12 Client Software Requirements .. 14 Browser Requirements .. 14 Print Device Requirements .. 14 Network Printer Discovery/Monitoring Requirements .. 14 Xerox CentreWare Web Installation .. 15 Suggested Prerequisites for This evaluation .. 15 Expected Outcome of Installing CWW .. 15 Installing CWW .. 16 Demonstrating the CWW Installation .. 18 Getting Started Wizard .. 20 Getting Started: How Many Printers Discovery Wizard .. 20 Initial E-mail Notification Setup.

3 21 Proxy Server Setup .. 22 Getting Started: Completed .. 23 Installation Section Summary .. 23 3 CWW User Interface .. 25 Prerequisites for This Section .. 25 The CWW Home Page .. 25 Overview of the Printers Main Menu View .. 26 Overview of Display Fields Sub-Window .. 29 Paging Toolbar (10) .. 32 Device Discovery .. 33 Discovery Methods .. 33 IP Addresses/DNS Names .. 33 Import/Export Functions .. 33 Comments .. 34 Network Impact of Device Discovery .. 34 Prerequisites for this evaluation .. 34 Quick Configuration .. 35 Quick Configuration evaluation : Intermediate .. 35 Discovery 36 Setting Up IP Based Discovery Methods .. 36 Discovery Exclusions .. 36 Delete Printers .. 37 SNMP v1/v2 .. 37 SNMP v3 .. 38 General Discovery Method Setup Notes & Considerations .. 38 Manual Discovery Using IP ARP Cache .. 39 Manual Discovery Using IP Subnet Scan .. 39 Manual Discovery Using IP Broadcast .. 40 Automatic discovery using IP Sweep.

4 40 Automatically Retrieving IP Addresses .. 40 IPX Printer Discovery Method .. 41 Configuring the Printer Re-Discovery 42 Manually Clear All Printers 42 Printers Not Communicating Feature .. 42 Generate a Status Report Using the Reports Function .. 42 Standard Graphical Reports .. 43 Standard Tabular 45 Named Reports .. 46 Custom Properties .. 46 Enabling and Defining Custom Properties .. 47 Printer Sort Feature .. 47 Enable Filter Feature .. 48 Enforce Uniqueness Feature .. 48 12-2 Xerox CentreWare Web evaluation Guide Error/Warning Icon Settings .. 49 Administration Features Summary .. 50 Printers Features .. 51 Printers Overview .. 51 How to Evaluate Printers Features .. 51 Prerequisites for This evaluation .. 51 New Printer Function .. 52 Add New Non-Networked Printer Device .. 52 Add New Networked Printer Device .. 53 Troubleshooting Function .. 53 Troubleshoot multiple printers .. 54 Traps.

5 55 Modify Trap .. 55 Modify Trap Feature .. 55 Alert History .. 56 Printer Status History .. 57 Display Preferences Feature .. 58 Table Scrollbars Feature .. 58 Find and In .. 59 To Use the Find and In Features .. 59 Sort by Column Feature .. 59 Automatic Filtering .. 60 Edit Actions .. 60 How to use this feature .. 60 Edit Asset Properties .. 60 Edit Printer Default Properties .. 61 Edit Protocol Properties .. 61 Edit Traps .. 62 Setting Edit Trap .. 63 Edit Scan Services .. 63 Edit Security Properties .. 64 Edit Job Accounting Properties .. 65 Refresh Data .. 66 Printer Alerts .. 66 Reset Printer .. 66 Alert History .. 67 Status History .. 67 Printers Section Summary .. 68 Utilizing Groups .. 68 Overview of Groups .. 68 How to Evaluate Printer Group Functions .. 68 Group Folder Navigation .. 69 Error Printer Group .. 69 Unconfigured Printer Group .. 69 All Group .. 70 Newly Discovered Group .. 70 Additional Printer Folder Functions.

6 70 Evaluating New Group Function .. 70 User and Group access to Printer Groups .. 71 Custom Group Additional Actions .. 72 Add to Group .. 72 Remove from Group .. 72 Copy to Groups .. 73 New Subgroup .. 74 Reorder Group .. 74 Set Parent Group .. 74 Delete Printers .. 75 Delete Group .. 76 Group Configuration .. 76 Configure Group 76 Group Membership Filter .. 77 Status Alerts .. 78 Prerequisite for the remainder of this test .. 78 Group Section 79 Configuration Sets and Configuration Tasks .. 80 Recommended 80 Creating Configuration Sets .. 81 Steps to Create a Configuration Set .. 81 Delete and/or Copy a Saved Configuration Set .. 82 Creating a Configuration Set from a Device .. 82 Creating Configuration 83 Steps to Create a Configuration Task .. 83 8 .. 89 Print Server Queues .. 94 Printer Queue Administration .. 94 Prerequisites for this evaluation .. 94 12-4 Xerox CentreWare Web evaluation Guide CentreWare Web Configuration Utility.

7 95 Local Queue Management .. 96 Prerequisite for this evaluation .. 96 Creating a Print Queue .. 96 Edit Queue Properties .. 97 Evaluating the Edit Queue Properties .. 97 Installing Printers in Queues .. 97 Evaluate Installation of Multiple Printers .. 97 Evaluate Single Printer Install .. 98 Alternate Method to Test the Install Multiple Printers .. 98 Adding Print Servers .. 98 Prerequisites for this portion of the evaluation .. 98 Add/Delete Directory .. 99 Queue Section Summary .. 99 Generating Reports .. 100 Primary Purpose of These Features .. 100 Prerequisites for This evaluation .. 101 Overview of Reports Features .. 102 Standard Tabular 102 Named Reports .. 103 Evaluating Graphical Reports .. 104 Pie Chart .. 104 Line Chart .. 104 Clustered Column Chart .. 104 Stacked Column Chart .. 105 Evaluating the Standard Tabular Reports .. 105 Configure Report .. 105 Named Reports .. 107 Report Section Summary .. 108 Functions Within Wizards.

8 109 Wizards Overview .. 109 Install Printers Wizard .. 109 Troubleshoot Printers Wizard .. 110 Troubleshooting Wizard .. 110 Upgrade Printers Wizard .. 110 upgrade task all the information related to the upgrade will be removed from the application.. 114 Clone Phaser Printers Wizard Overview .. 114 Clone Phaser Printers Wizard .. 114 8. Check your progress in the View Clone Task Details page.. 116 Feature Installation .. 116 Feature Installation Wizard .. 116 Administration Functions .. 117 Administration Menu Overview .. 117 Discovery .. 119 Discovery Methods .. 120 SNMP v1/v2 .. 121 SET and GET Community Names .. 122 Configure E-mail and External Servers .. 123 Setup Network Usage Configuration .. 125 Setup Historical Data information .. 127 Setup for SMart eSolutions .. 127 SMart eSolutions Actions .. 128 Restore SMart eSolutions Group Status .. 128 Transaction Log Setup .. 128 Job Accounting .. 130 Device Based Accounting Data Retrieval.

9 130 E-mail Alerts on Failure to Retrieve Job Accounting Data .. 135 Advanced .. 136 Customize .. 136 Setup Custom 136 User Interface Customization .. 137 Detailed Device Page .. 137 Icon Origin .. 137 Define Error/Warning Icon .. 137 Status Sort Order .. 137 Define Custom Properties .. 137 Setup Useful References .. 138 Xerox CentreWare Web Updates .. 139 Setup Administrator Information .. 139 Administration Setup Section Summary .. 139 Configuring SMart eSolutions .. 140 SMart eSolutions Overview .. 140 Request for Registration .. 142 Table Preferences .. 142 Printer Actions for SMart eSolutions 143 Add to Group .. 143 12-6 Xerox CentreWare Web evaluation Guide Remove from Group .. 144 Copy to Group .. 144 Group Actions .. 145 How to Use This Guide This guide is designed to assist in evaluating the CentreWare Web (CWW) software product for use in a network operating environment. It uses a combination of high-level feature descriptions, representative screen images, examples of feature usage and specific sequences to perform the evaluation .

10 Intended Audience It is expected that this guide is used by a client evaluation team during installation of CWW. In order to get the most from this guide, the readers should have an understanding of: The printer environment at the site where CWW is to be installed Network topology routing configuration, addresses and subnets in the environment The Windows operating system on which CWW is to be installed The basic functionality of SNMP-based monitoring of network devices By reading the guide, the evaluator will become familiar with the features and capabilities of CentreWare Web. Working through these sections, the evaluator is provided with a series of exercises that can be used to evaluate CWW. Nomenclature Used in This Guide The following nomenclature is used when describing functions, examples or tests used in this guide. page: Refers to the currently displayed Web-browser window for CentreWare Web.