Transcription of ASSERTIVENESS SKILLS WORKBOOK
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COUNSELLING SERVICESASSERTIVENESS SKILLS WORKBOOK1385 Woodroffe Avenue telephone: 6 1 3 7 2 7 4 7 2 3 e x 7 2 0 0 Student Commons building E337score Statements of Assertiveness1. I seem to stand up for myself as well as I would like I hesitate to accept invitations to social gatherings because of shyness. 3. I am extremely careful to avoid hurting other people s When I am requested to do something that I don t want to do, I insist upon asking I would rather apply for a job by writing letters than by going through a personal When I am with a group of people, I express my People take advantage of I don t enjoy starting conversations with new acquaintances and When I am wrong about something, I freely admit I find it embarrassing to return something I ve I am open and frank about my During an argument, I am afraid that I will get so upset that I will shake all If a person in authority accused me of doing something I did not do, I would make sure s/he hears my point of I tend to be overly If a close and respected person were annoying me, I would hide my feelings rather than express If someone borrows $ from me and seems to have forgotten about it.
•Avoid long, self-critical or rational excuses •Stick to the issue. Avoid counter-attacks •Ask for examples and suggestions •Use “I” statements. Share your feelings about the criticism •Keep your voice low and speak slowly Saying “No” •Think it over first and/or ask for time to consider your options •Be brief!
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