Customer Satisfaction in E-Banking Services
perception, perceived value and satisfaction in E-Banking. The conclusion he arrived at was that perceived value, brand perception, cost effectiveness, easiness to use, convenience, problem handling skills, security and responsiveness are some of the factors affecting customer satisfaction in E-Banking. Abhijith et.al.[5] have found
Tags:
Customer, Satisfaction, Factors, Affecting, Banking, Customer satisfaction in e, Satisfaction in e, Factors affecting customer satisfaction in e
Information
Domain:
Source:
Link to this page:
Please notify us if you found a problem with this document:
Documents from same domain
Starbucks Market Segmentation and Targeting
ijbmi.orgcompany segmentation and targeting involve a marketing strategy directed at identifying the appropriate targeted group of people among the public of future customers via positioning products and services that resonates well with their needs and wants. Market segmentation is a vital marketing strategy for any company.
Market, Segmentation, Starbucks, Targeting, Starbucks market segmentation and targeting
Impact of social media of student’s academic performance
ijbmi.orgsocial media can be positive as in this study closely determined the real effect of social media sites. In recent time itencourage the carrier and future of students’ .The social media sites like Facebook, twitter, Google + . And Skype capturethe attention of students for study and affecting positively their academic Grade points.
Social, Media, Students, Impact, Social media, Impact of social media
A Study on Employee Retention Strategies and Factors with …
ijbmi.orgemployee retention strategies such as regular salary package employee participation in decision making will have a good retention system. Horwitz et al. (2003) said that the significant creative employee retention strategies designed by Human Resource managers of talented organizations still related to compensation package.
Making, Employee, Decision, Decision making, Participation, Employee participation
Financial Ratios Effect of International Financial ...
ijbmi.orgfinancial reporting effect is the concern of this study and reflects the immediate impact of the change in standards on properties of financial statements. Recent studies conclude that financial …
International, Standards, Reporting, Financial, Ratios, Effect, Financial reporting, Financial ratios effect of international financial
Micro Financing Of Small and Medium Enterprises (Smes) In ...
ijbmi.orgMicro Financing Of Small and Medium…
A Study of Training Need Analysis Based Training and ...
ijbmi.orgjob-relatedness, effectiveness and validity of any training program is jeopardized. In addition, needs assessment provides a database to support or justify resource allocation for other human resource functions. Therefore, Rothwell (2002) indicates effective training as systematically designed learning, based on a complete analysis of
Application of the Maslow’s hierarchy of need theory ...
ijbmi.orgthe relevance of the theory on organizational culture, human resource management and employee’s performance and its application towards achieving results in the attainment of organizational goals and objectives. Keywords: hierarchy of needs theory, organizational culture, HRM and Employee’s performance I. INTRODUCTION
An Analysis of Market Segmentation (Naelofar Hijab’s Brand
ijbmi.orgfounder, Neelofa in the business world. She would eventually become an entrepreneur herself even though basically, it was a family business because she really loved fashion and had a passion for business that help to start making her own label. Venturing into business with a small team of trusted and like-minded individuals,
Identifying Market Segments andTargets forMarketing ...
ijbmi.org3(Accounting Lecturer of School of Accounting, Sunway College Ipoh, Malaysia) Corresponding author: ShanthinyKanesan ABSTRACT:TheCoca Cola Company is basically the world wide largest marketer, manufacturer and distributor of non-alcoholic beverages. As the competition is very much strong of soft drinks in the market
Impact of Smoking: Influence on the Society and Global ...
ijbmi.orgcaused by tobacco smoke in Singapore (already over 2,500 every year) and the economic and social costs of smoking may increase in the coming years. II. EFFECTS OF SMOKING Effects of smoking ban can be classified into three categories. a) Economic impacts b) Environmental impacts and c) Social impacts. a) Economic Impacts:
Related documents
THE QUALITY OF SERVICE AND ITS IMPORTANCE IN SERVICE ...
www.arabianjbmr.comcustomer satisfaction. 3. Kumar et al.(2010) in research as "Modelling and evaluating quality measurement using neural networks" found that proper presence of signs and guidelines In Islamic banking in Malaysia, about how to use e-banking services is one of the factors affecting customers perception of the total service quality. 4.
Customer, Satisfaction, Factors, Affecting, Banking, Customer satisfaction, Factors affecting
Internet banking, consumer adoption and customer …
academicjournals.orga significant factor affecting customer behaviors in accepting or rejecting technology (Davis et al., 1989). Internet banking services and customer satisfaction According to Saha and Zhao (2005), customer satisfaction is defined as a collection of outcome of perception, evaluation and psychological reactions to the
Customer, Satisfaction, Affecting, Banking, Customer satisfaction, Affecting customer
Factors Affecting Consumers’ purchasing Decision through …
ieomsociety.orgthis study is to explore the factors affecting customers’ purchasing decision through e-commerce (online shopping). Several factors such as trust, satisfaction, return policy, cash on delivery, after sale service, cash back warranty, business reputation, social and individual attitude, are considered.
Satisfaction, Factors, Affecting, Purchasing, Factors affecting
Introduction to Marketing and Sales
cbseacademic.nic.insatisfaction most effectively and efficiently. The organization believes that it can win the loyalty of its customers only by giving them satisfactory services. Winning the confidence of customer is as good as fulfilling the goals of the organization. Thus we can say that marketing concept can be implemented by asking the following