Transcription of Managing the risk of learning: Psychological safety in ...
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Managing the risk of learning : Psychological safety in work teams Amy C. Edmondson Associate Professor, harvard business school , Morgan Hall T93, Boston, MA 02163, USA. March 15, 2002. Forthcoming in West, M. (Ed) International Handbook of Organizational Teamwork, London: Blackwell. Abstract This social Psychological analysis explores themes of trust and collective learning in teams. I. describe interpersonal risks that can inhibit collective learning , distinguish Psychological safety from trust, and explain why Psychological safety mitigates interpersonal risks and facilitates a structured learning process in teams.
1 Managing the risk of learning: Psychological safety in work teams Amy C. Edmondson Associate Professor, Harvard Business School, Morgan Hall T93, Boston, MA 02163, USA
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