Telstra Complaint Handling Process
TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | PRINTED 29/03/21 FINAL| TELSTRA UNRESTRICTED | | PAGE 3/4 Sometimes, we might not be able to resolve a complaint within the timeframes set out above.If that’s the case, we’ll contact you and explain the reason for the delay and give you a new timeframe for resolution and avenues for external …
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