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ADMINISTRATOR S UIDE - Forcepoint

ADMINISTRATOR S GUIDEW ebsense Enterprise Websense Web Security SuiteTM 1996 2008, Websense rights Sorrento Valley Rd., San Diego, CA 92121, USAP ublished January 28, 2008 Printed in the United States and IrelandThe products and/or methods of use described in this document are covered by Patent Numbers 6,606,659 and 6,947,985 and other patents document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent in writing from Websense effort has been made to ensure the accuracy of this manual.

6 Websense Software Contents Troubleshooting DC Agent or Logon Agent . . . . . . . . . . . . . . . . . . . . 145 Windows Services (or Service Control Manager ...

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Transcription of ADMINISTRATOR S UIDE - Forcepoint

1 ADMINISTRATOR S GUIDEW ebsense Enterprise Websense Web Security SuiteTM 1996 2008, Websense rights Sorrento Valley Rd., San Diego, CA 92121, USAP ublished January 28, 2008 Printed in the United States and IrelandThe products and/or methods of use described in this document are covered by Patent Numbers 6,606,659 and 6,947,985 and other patents document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent in writing from Websense effort has been made to ensure the accuracy of this manual.

2 However, Websense Inc., makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose. Websense Inc., shall not be liable for any error or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. The information in this documentation is subject to change without and Websense Enterprise are registered trademarks of Websense, Inc., in the United States and certain international markets.

3 Websense has numerous other unregistered trademarks in the United States and internationally. All other trademarks are the property of their respective , Windows, Windows NT, Windows Server, and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other , Solaris, UltraSPARC, Sun Java System, and all Sun Java System based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc., in the United States and other is a registered trademark of Netscape Communications Corporation in the and other countries.

4 Netscape Navigator and Netscape Communicator are also trademarks of Netscape Communications Corporation and may be registered outside the and Novell Directory Services are a registered trademarks of Novell, Inc., in the and other , Acrobat, and Acrobat Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other is a registered trademark of Intel Hat is a registered trademark of Red Hat, Inc., in the United States and other countries. Linux is a trademark of Linus Torvalds, in the United States and other product includes software distributed by the Apache Software Foundation ( ).

5 Copyright (c) 2000. The Apache Software Foundation. All rights product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the sole property of their respective ADMINISTRATOR s Guide X 3 ContentsChapter 1 Introduction ..9 Overview ..10 Filtering defaults..11 Subscriptions ..13 Websense editions ..16 Contact information web page ..16 Getting started ..16 Quick start to managing internet access ..17 Websense software and directory services ..24 Online Help.

6 25 Technical Support ..25 Chapter 2 Websense Components ..27 Filtering ..28 Policy Server ..28 Filtering Service ..28 Network Agent ..29 Websense Master Database ..29 Websense Manager..29 Websense Usage Monitor..30 Remote Filtering Server ..30 Remote Filtering Client ..30 User identification ..30 User Service ..30DC Agent ..31 logon Agent..31 RADIUS Agent ..31eDirectory Agent ..324 W Websense SoftwareContentsReporting .. 32 Websense Enterprise Reporter .. 32 Websense Enterprise Explorer .. 33 Websense Enterprise Real-Time Analyzer.

7 33 Chapter 3 Filtering Basics .. 35 Filtering order.. 35 Ensuring subscription compliance .. 35 Determining the policy .. 35 Filtering the site.. 37 Multiple Policy Server environment .. 41 Continue .. 42 Quotas.. 43 Quota time and applets .. 47 Password override .. 47 Search Filtering .. 47 Remote Filtering.. 48 Block messages .. 49 Customize default block pages .. 50 Create alternate block messages .. 54 Filtering and the Websense Master Database.. 56 Database downloads .. 56 Categories and protocols in the Master Database.

8 61 Special categories .. 63 Matching sites in the Master Database .. 65 Adding your own sites .. 67 Websense Real-Time Security Updates .. 67 Websense Web Protection Services .. 69 Logging and Reporting.. 70 Selective logging .. 71 Configuring logging .. 71 Risk classes .. 74 Chapter 4 Network Agent .. 77 Installation .. 79 Websense ADMINISTRATOR s Guide X 5 ContentsInitial configuration ..79 NICs on the Network Agent machine ..79 Configuring the Agent ..80 Filtering internet content ..90 Managing HTTP traffic.

9 91 Managing protocols and internet applications ..91 Protocol usage ..92 Measuring network bandwidth ..92 Chapter 5 Clients ..95 Directory services ..97 Windows NTLM-based directory ..98 LDAP-based directory ..99 Adding directory objects ..113 Adding workstations ..118 Adding networks ..119 Password override ..120 Enabling password override ..121 Changing the password ..122 Disabling password override ..122 Quota time ..122 Default quota time ..122 Allocating quota time to clients ..124 Filtering remote clients.

10 125 How remote filtering works ..126 How Websense identifies remote users ..126 Chapter 6 User Identification ..129 Transparent identification ..129 Combining transparent identification agents..131 Websense DC Agent ..133 Installing DC Agent ..134 Configuring DC Agent ..134 Websense logon Agent ..140 Configuring logon Agent ..1406 W Websense SoftwareContentsTroubleshooting DC Agent or logon Agent .. 145 Windows Services (or Service Control Manager) .. 145 Windows Event Viewer .. 145 Websense log .. 146 Websense Technical Support and ConsoleClient.


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