Adobe Acrobat X Troubleshooting

1 Adobe Acrobat X Troubleshooting Legal notices Legal notices For legal notices, see A note to our customers Adobe provides this searchable PDF of archived technical support documents as a service to our customers who own and continue to enjoy older, unsupported versions of our software products. The information in these documents is not updated, and will become increasingly less accurate as hardware, browsers, and operating systems continue to evolve. Please be aware that these archived documents reflect historical issues and solutions for products that are no longer supported. Adobe does not warrant that the information in this document is accurate. Last updated 11/4/2015. iii Contents Virtual keyboard keeps popping up on Acrobat ..1. Error "Warning "| PDF printer missing | Acrobat , Acrobat 3D | Windows.

2 1. URLs in static text of LiveCycle Designer PDF files do not hyperlink properly ( Acrobat 7, LiveCycle Designer 7) ..8. After updating to Acrobat you cannot launch Acrobat ..8. Adobe Updater fails to overwrite Acrobat custom plug-in when you update Acrobat to Acrobat (Windows Vista) ..9. Update release | Acrobat Standard, Professional .. 10. Update errors | Windows .. 11. "An unexpected error has " or PDFM aker quits silently when creating a PDF (Microsoft Office 2007 applications) 15. Can't scroll to last row of page thumbnails | Page Navigation Panel | Acrobat 9 .. 16. Unable to edit properties of Text box or Callout comments.. 16. Unable to duplicate signature form fields in Acrobat ( on Windows and Macintosh) .. 17. Unable to access Acrobat 's Tool properties toolbar (greyed out, or "no current selection").

3 18. Type 1 fonts print incorrectly to SHARP AR-M455N PCL6 printers | Acrobat , .. 19. Troubleshoot scanning problems | Mac OS .. 20. Troubleshoot scanner issues .. 21. Troubleshoot Safari plug-in | Acrobat X, Reader X .. 23. Troubleshoot Adobe Reader installation | Windows .. 24. Troubleshoot Adobe Reader installation | Windows .. 31. Troubleshoot PDFM aker | , , Acrobat 3D | Windows .. 39. Troubleshoot installation errors or freezes for Acrobat 9 | Windows XP .. 47. Troubleshooting forms .. 51. Troubleshoot errors, freezes | Reader | Windows .. 52. Troubleshoot Acrobat PDFM aker problems | Office | Windows .. 62. Tray is not selected automatically when you print ( Acrobat 7, Acrobat 3D, Reader 7 on Windows) .. 68. Suspended installation errors for Acrobat (on Windows).

4 70. Support Policy for PDF Files created by non Adobe applications .. 70. Support policy for Microsoft Office 2007 in Acrobat 8 .. 71. Support policy | Acrobat 9 | Windows x64 .. 71. Supported file formats | Acrobat , Reader .. 72. HTTP submit button in a PDF doesn't open local files | Acrobat 9 .. 76. Some characters in textbox lost when you convert PDFs in Excel 2007 ( Acrobat 9) .. 76. Signature appearance remains after canceling signing process | Acrobat , .. 77. SharePoint configuration | Acrobat X, Reader X .. 78. Setting options | PDF conversion from Microsoft Office | Acrobat and later | Windows .. 78. Setting accessibility preferences for use with PDF Portfolios with Adobe Reader .. 79. The selection mark that appears in a check box differs in interactive forms that are viewed in Acrobat and (or later) 80.

5 Scan issues with the ImageCapture driver on Mac | Acrobat -Reader XI .. 81. Safari displays a large PDF icon instead of PDF content ( Acrobat 8, 9, Adobe Reader 8, 9 on Mac OS) .. 81. Runtime error | Roaming Profile workflows | Acrobat , Reader 9 .. 82. Last updated 11/4/2015. Acrobat DC iv Contents Run Acrobat on Windows Vista .. 83. Review is corrupted when the comment repository is in a corrupted state ( Acrobat 9) .. 84. Resolution setting is not reflected for Acrobat UI Mode with Fujistu scanner ( Acrobat 9) .. 85. Repair of Volume License Acrobat X enables activation .. 85. Remove Flash components from Reader, Acrobat .. 86. Remove Acrobat Professional (Windows XP and 2000) .. 86. Registry key for Windows trusted sites can be used for enterprise deployments of Reader.

6 89. Red boxes appear over graphics when printed to some PostScript printers ( Acrobat 8) .. 90. Adobe Reader forums and other resources .. 91. Adobe Reader and Acrobat JavaScript Blacklist Framework Mitigation for Security Advisory - APSA09-07 .. 92. Adobe Reader Installation Fails .. 93. Quick fix | View PDFs on Web .. 94. Quick fix | Print PDF as image | Acrobat , Reader .. 96. Quick fix | Install, download | Reader .. 98. Quick fix | Install, download | Reader .. 99. Quick fix | Install, download | Reader .. 101. Publishing PDF Files to CD-ROM .. 103. Protected View Troubleshooting .. 105. Protected Mode Troubleshooting | Adobe Reader .. 106. Properties toolbar doesn't work | Docked mode | Acrobat , Reader | 9 .. 109. Crash during a text search | Acrobat , Reader | Mac OS.

7 110. Processing order when Bates Numbering a PDF Portfolio in Acrobat 9 .. 110. Problems uninstalling Adobe Reader .. 111. Problems installing, removing | Acrobat , Reader 11 | Windows .. 116. Privileged locations from Customization Wizard 9 written to incorrect registry keys | Acrobat 9 .. 119. Print selected pages | Acrobat , Reader .. 120. Print portion of a page | Acrobat , Reader .. 121. Printing tips | Acrobat , Reader , 9, or earlier .. 122. Printing questions | Acrobat , Reader or later .. 123. Printing problems | Acrobat update .. 126. Printing complex PDFs | Acrobat .. 130. Print horizontal or vertical pages | Acrobat , Reader .. 135. Printer setup problems | Acrobat , Reader .. 138. Printer defaults to both sides | Reader, Acrobat .. 139. Printed layout incorrect | WordPerfect | Adobe PDF Printer.

8 141. Print comments | Acrobat , Reader .. 142. Print booklets | Acrobat , Reader .. 144. Print in black and white | Acrobat , Reader .. 146. Preference UI value for "Currently in Certified Mode:" does not change (Acrobat9, Adobe Reader 9) .. 147. Preference "Show each document in its own window (requires restart)" no longer available in Acrobat /Reader .. 148. PDF doesn't print | Reader | Windows .. 148. PDFs in Safari | Acrobat 8 | Mac OS X .. 150. Adobe PDF print port changes | Acrobat X .. 151. Adobe PDF Printer does not create URL with a carat (^) ( Acrobat 7-9) .. 152. PDF Ownership when Reader X is Installed with Acrobat .. 153. PDF opens as gray screen in browser | Reader, Acrobat .. 155. Last updated 11/4/2015. Acrobat DC v Contents PDFM aker unavailable | Office 2007, 2010, 2013 | Acrobat 9, Acrobat X, Acrobat XI, Acrobat DC.

9 157. PDFM aker unavailable |Office 2007 | Acrobat | Windows .. 161. PDFM aker is unavailable in Microsoft Word 2007 after Acrobat 9 is installed (Windows) (TechNote Video) .. 165. PDFM aker unavailable in Lotus Notes | Acrobat 8, 9 | Windows .. 165. PDFM aker unavailable in 64-bit Office 2010 | Acrobat X .. 166. PDFM aker toolbar unavailable in Internet Explorer with Acrobat ( , , 3D and Acrobat on Windows 2003) .. 167. PDFM aker fails to convert all worksheets in an Excel workbook ( Acrobat 8 on Windows) .. 168. Adobe PDFM aker doesn't load | Microsoft Word, Excel 2010 Starter Editions .. 168. PDFM aker not available in AutoCad 2008, 64-bit version ( Acrobat 9) .. 169. PDF files printed from Acrobat do not collate as expected ( on Windows and Mac OS) .. 169. PDF files don't display for some sites | Internet Explorer.

10 171. PDF files created in Microsoft Project 2007 cause silent crash in Acrobat 8 or Reader 8 .. 172. Error: "The document is " | Opening PDF .. 173. Error " Adobe PDF creation cannot " | Printing from Internet Explorer 7 (Windows Vista) .. 173. PDF has clipped or missing content when created with PDFM aker ( Acrobat in Word 2007) .. 174. Output Preview feature fails to indicate the results of overprinting DeviceGray images on underlying DeviceCMYK images ( Acrobat - ) .. 175. Outlook 2003 Error message "Operation Failed" reopening attached Messages ( Acrobat 8) .. 175. Outlines appear around redacted areas of an image ( Acrobat , Adobe Reader ) .. 176. Only the first page of a print job prints on postscript emulation printers ( Acrobat or Adobe Reader 9 on Windows).