Guide to complete application forms - Durban

1 Guide to complete application Words .. and Abbreviations .. form and General Information .. for new/changes to electrical connection .. should I complete this form ? .. supporting documents are required? .. do I complete the form ? .. Section 1: Particulars of 2: Site Supply 3: Electrical 4: Preferred Connection Type .. 5: Meter 6: Reason for 7: Date Supply Required .. 8: Type of Supply .. 9: Requested Demand .. Section 10: Requested Section 11: Tariff .. Section 12: No. of Section 13: Tariff Section 14: Details of Main Section 15: Terms and Conditions .. is a meter card? do I complete and submit the meter card? completes the meter card? do I complete the meter card? of is a Certificate of Compliance (CoC)? shall a CoC be submitted?

2 Completes the CoC? Key wordsApplication, form , Guide , electrical, assist, connection, Introduction This Guide is designed to assist all applicants in completing Customer Services related forms . The contenthas been developed on a non-technical level and easy to understand for any person without an Guide will assist applicants but not replace Customer Service staff and their knowledge. The guideshall speed up the applicant process, reduce incorrect information and ensure all correct documentationis submitted form will be available online or at any customer service Reference DocumentsThe latest revision of the following documents shall application for new/changes to electrical Meter Constitution of the Electrical Contractors' Association South Certificate of EThekwini Electricity Tariff EThekwini Electricity Definitions and AbbreviationsApplicantAny person whom completes and submits a form .

3 This person maybe but not limited to anelectrical contractor, developer, business owner, property owner or any person duly authorisedand mandated to act on behalf of represented form may refer to but is not limited to an application form , meter card, CoC and othersupporting of ComplianceCommsCommunicationsCS Customer ServicesDoLDepartment of LabourECASAE lectrical Contractors' Association South AfricaECBE lectrical Contractors BoardEEET hekwini ElectricityID South African Identity DocumentSANSS outh African National StandardsTRFT ransformerVICV icinity1 application for electrical connection - Sample General Read all instructions and requirements Use a black pen only. Do not use a pencil, red or green complete all required fields in block letters (capital letters). All supporting documentation must be certified as original and not older than three Any incorrect information can lead to your application being Any mistakes must be struck out neatly and initialled or complete a new Fields with options shall be marked with an 'X'.

4 If you are unsure of any fields or require advise, contact any Customer Services branch for further application for New / Changes to Electrical SHOULD I complete THIS form ? a completely new development no existing electrical infrastructure is at the supplies for construction sites shall also use this application (The site will be metered). for new temporary supply ( show, festival, religious, sport events). This connectionis only permissible for a maximum of fourteen (14) days only and is unmetered. You will be chargedfor estimated consumption before the to existing electrical connection changing from credit to prepaid, changing meterposition, pole, or connection type ( overhead to underground vice versa). enquiry (quotation for new or changes to electrical connection) of electrical connection connection may have been stolen, connection removeddue to non- Lighting applications , the applicant should advise Customer Services on quantity and wattageof lamps used.

5 Where low wattage consumption is required, consumer to provide actual SUPPORTING DOCUMENTS ARE REQUIRED?We have six different types of applications and supporting documents vary per type of RegistrationDepending on the type of business, the relevant proof of registration documents need to be example:Businesses: CK/NPO/Company registration, member's ID, letter of authority if applicant is not amemberTrusts: Letter of authority/Proxy letter that all trustees sign agreeing to proposed application , letterof authority if applicant is not a trusteeApplication form ; ID; Letter of authority (if not owner); Approved building plans; Localitysketch (if informal address); Suggested meter box position; Proof of ownership; Businessregistration (if business)Type of application :Document newconnection required based on applicationApplication form ; ID; Letter of authority (if not owner).

6 Approved building plans; Locality sketch(if informal address); Suggested meter box position; Letter of permission; Business registration(if business) application form ; ID; Letter of authority (if not owner); Approved building plans; Locality sketch(if informal address); Suggested meter box position; Proof of ownership; Business registration(if business) application form ; Approved building plans; Locality sketch (if informal address) application form ; ID; Letter of authority (if not owner); Municipal bill; Proof of ownership;Business registration (if business) application form ; ID; Letter of authority (if not owner); Locality sketch (if informal address);Proof of ownership; Business registration (if business) Section 2: Site Supply AffectedThis is the address of where the electrical connection is affected ( installed or modified).

7 HOW DO I complete THE form ? Section 1: Particulars of OwnerOnly the property owner is authorised to make changes to their electrical connection. If land isbeing developed and has no owner, the developer must write their No.:Street Name:Unit Name:Suburb:Town:ERF NO.:Postal Code:GPS Co-ordinate: Latitude:-Longitude:2. SITE SUPPLY AFFECTED:Use decimal degrees format Latitude: , Longitude: 123 ELECTRON a formal address:Completed section with sample dataFor a block of flats/ complex:Street No.:Street Name:Unit Name:Suburb:Town:ERF NO.:Postal Code:GPS Co-ordinate: Latitude:-Longitude:Use decimal degrees format Latitude: , Longitude: 345 SUGAR MEWSC ompleted section with sample data1. PARTICULARS OF PROPERTY OWNER/APPLICANT:Full Name:ID No.:Land Line:Email:Cellphone:Preferred Contact: Telephone EmailPostal Address:Postal section with sample data03131111114000123 ELECTRON ROAD, SPRINGFIELD, DURBANF ield NameDescriptionExampleFull NameYour full name as it appears on your IDThomas EdisonLandlineLandline contact number (include area code)0313111111 CellphoneCellphone contact number0837000819 EmailEmail Contact Would you like us to contact you telephonically, via email or both.

8 Cross the appropriate option with an 'X'Telephone76082531472355 Field NameDescriptionExampleStreet number123 Street NameName of the streetElectron RoadUnit of the unit ( for a block of flats, complex etc.)5 Unit NameName of the unit ( for a block of flats, complex etc.)Cornubia MewsSuburbThe sub area of a citySpringfieldTownLarge built up area ( Phoenix)DurbanERF number demarcating a plot of land. This number will456789 This field is not compulsory and will be completed byCustomer CodeArea code4000 LatitudeGPS Co-ordinates using decimal degrees This field is not compulsory and will be by Customer Figure 1: Sample locality sketch required for informal addressesFor an informal address:There might not be defined road names, hence use landmarks such as shops, buildings, schools to describe anduniquely identify the site affected.

9 Further locality shall be added such as the nearest transformer (TRF) and pole(P). You may be required to meet our technical staff at site should they be unable to locate your ZAMA TUCKSHOPS treet No.:Street Name:Unit Name:Suburb:Town:ERF NO.:Postal Code:GPS Co-ordinate: Latitude:-Longitude:Use decimal degrees format Latitude: , Longitude: 1023 SPRINGFIELDD U R B A 2048 section with sample dataHow to get GPS Co-Ordinates using Google Maps:1. Go to Search for your address in the search bar ( 1 Jelf Taylor Crescent, Durban )3. Zoom in/Pan to the correct location4. Right click Whats here? 5. The co-ordinates will appear in the search bar and the location will appear with a green 3: Electrical RepresentativeThis refers to an Electrical Contractor or Consultant.

10 An Electrical Contractor as defined by theECASA constitution: a person who is currently registered with the Electrical Contracting Boardof South Africa as an electrical contractor and who undertakes to perform electrical installationwork and/or the verification and certification of the construction, testing and inspection of electricalinstallations on behalf of any other person, but excluding an employee of such first-mentionedperson. It's up to you the customer (applicant) to ensure the electrical contractor you use is registered withthe relevant authorities and adheres to SANS and other safety regulations. Their registration withthe authorities shall be valid at the time of installation. EThekwini Electricity does not screen,regulate or suggest any panel of electrical ELECTRICAL REPRESENTATIVEF ield NameDescriptionExampleElectrical Contractor Name of the Electrical Contractor that must be registered Bright Power Electricalwith the DOLP ostal AddressPostal address of the Electrical Contractor456 Plane Street, SpringfieldPostal CodeArea code4001 LandlineLandline contact number (include area code) of 03112134567 Electrical ContractorCellphoneCellphone contact number of Electrical Contractor0834567890 EmailEmail address of Electrical Registration NumberKZN-007 Electrical Rep.