iSTAT1: Appendix F - Troubleshooting Guide

1 PHSA Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only. Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 1 of 14iSTAT1: Appendix F - Troubleshooting GuideFor help with Troubleshooting , contact POCT Technologist email local 7521 or after hours contact local 7850 for Loaner PromptExplanationActionNo DisplayDisplay screen remains blankDead batteriesKeypad not respondingInternal start switch brokenReplace BatteriesReinstall current software cartridge Locked Not RemovedAnalyzer will reset & release the cartridge after the testing cycle is complete.

2 If the analyzer cannot reset, LCK prompt will remain on the batteries or mechanical until analyzer deactivates Turn analyzer analyzer ON to reset LCK does not disappear contact POCT NOT REMOVE up MessagesAlert PromptExplanationActionStored Memory LowMemory for 50 spaces remainingMemory capacity is 1000 Stored Memory FullWill not allow further testingUpload requiredi-STAT1 programmed to alert operatorUpload analyzer in downloaderBattery LowWhen battery voltage < Sufficient power to test a few more cartridges, dependant on cartridge typeDead Batteries, Replace BatteriesInsufficient battery power to complete a test cycleReplace the batteries.

3 Batteries ChangedReady for UseAnalyzer detects a jump in battery for expiring, Update requiredAppears 15 days before the expiration of analyzer s or Expired CLEWCLEW standardization either expired, missing, or POCT TechnologistUpload Software updateNew SoftwareUse Electronic SimulatorNormal response after an Electronic Electronic Simulator in the previous 8 electronic error after a testing cycle is Electronic passes continue to fails contact POCT Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only.

4 Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 2 of 14 Test Cycle Messages and Quality Check CodesAlert PromptExplanationActionDate invalid, Check ClockAnalyzer will not allow a date that is earlier or exceeds the lifetime of the CLEW softwareSet clock for date and timeTemperature out of range Check Status PageAnalyzer is too warm or too too warm or too Status Page. Move to warmer or cooler InterruptedUse Another CartridgeLast cartridge run not battery voltage low; or making poor contact while still in that batteries inserted properly & seated well in voltage is > Electronic Simulator.

5 In cartridge or fluid movementAlert PromptExplanationActionCartridge ErrorUse Another CartridgeSample related problems: Users, cartridges, or problem usually:- sample problem, interferent, bubbles- aberrant cartridge - touching cartridge contacts; pressing on center of cartridgeRepeat with Quality Control test passes continue to use the analyzer and test fails repeat Quality Control check on a different test passes on the 2nd i-STAT analyzer call POCT PreburstUse Another CartridgeAnalyzer has detected fluid on the sensors before it should storage conditions of cartridges (frozen or too warm).-Pressure in center of the cartridgeTry another cartridges were not to Position SampleUse Another CartridgeAnalyzer did not detect movement of sample across the inadequate snap closure on cartridge , clots in the sample prevents movement of the sample.

6 An aberrant another Positioned Short of Fill MarkUse Another CartridgeCartridge must reach fill another Positioned Beyond Fill MarkUse Another CartridgeCartridge is past the fill another SampleUse Another CartridgeMost likely due to insufficient sample or bubbles in the sample another Not Inserted ProperlyReinsert CartridgeCartridge or Electronic Simulator may not be pushed in all the the cartridge or Electronic Simulator. If instrument problem then contact POCT Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only.

7 Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 3 of 14 Electrical or Mechanical FailureAlert PromptExplanationActionCan occur if cartridge or Electronic Simulator angled when usually recovers with an Electronic cartridge or Simulator straight through the cartridge passes continue to fails call POCT ErrorUse Electronic SimulatorIf the Electronic Simulator malfunctions, may be due to analyzer mechanical or electrical failure of the another passes continue to fails call POCT ErrorSee ManualMechanical or electronic failures. The analyzer may not be able to Electronic Simulator a cartridge with sample or control okay, continue to use the an error condition persists, contact POCT Type Not RecognizedUse Another CartridgeCartridge type not compatible with the version of software in a new cartridge type, update softwareAnalyzer problem is indicated.

8 If the cartridge type was used upgrade for new cartridge may need POCT Simulator FailurePoor contact made between handheld pins and the contact pads of the cartridgeImmediately rerun the cartridge in another i-STAT1 analyzer must be within 3 minutes of time it was the failed i-STAT1 analyzer with an electronic simulator and continue testing if successful. PHSA Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only.

9 Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 4 of 14 PHSA Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only. Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 5 of 14 PHSA Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only.

10 Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 6 of 14 PHSA Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only. Any printed copies are uncontrolled unless specified. Please refer to Lab QMSPage 7 of 14 PHSA Laboratories CW Site - Point of CareTitle: CWPC_BGE_0160 iSTAT1 Appendix F - Troubleshooting GuideMedical Approval: Dr Benjamin JungMedical Approval Date: 22 Dec 2016 Version: Date: 6/24/2019 12:22:44 AMFolder Name: CW\Point of Care\Blood Gas Electrolytes - iSTATThis is a controlled document for CW use only.