SAP Jam Collaboration Administrator Guide 1902

1 PUBLICSAP Jam Collaboration Administrator GuideDocument Version: 2021-05-21 SAP Jam Collaboration Administrator Guide 2021 SAP SE or an SAP affiliate company. All rights BEST RUN Content1 About SAP Jam Other SAP Jam Collaboration security and compliance data and SAP Jam integrated with SuccessFactors Administrator types View your SAP Jam service general Area Overview Initial Administrator Single sign-on and deep Custom Zip About user Users and member the trash of a group member to restore a deleted and manage member and manage dynamic member users to a group via a member member About User About notification Overview of external user External user Alias Identity Authentication and Identity SCIM Administrative Area setup Configure administrative Area Switcher for home Customize the area home Jam Collaboration Administrator Page content

2 Area Group Widgets for company and area home search items banner Company and area Configure the Branding and Support practices for custom Header Default SAP Jam color SAP Jam mobile Configure Email Templates QR Text Setting a Custom Product Configure SAP Jam Collaboration Customize the home site navigation and Custom Profile Configure Kudos Configure the Quick Hashtags Knowledge Groups Group templates Content Third party Site administration Jam Collaboration Administrator Integrations Integrate business a new or custom business records SAP SAP ECC (SD)..184 Integrate SAP Cloud for SAP SuccessFactors a business record a business record sort access to business records in SAP Jam Access and Authorization a Trusted Certificate an OAuth a SAML Trusted SAP Jam Collaboration as a SAML Local Identity Integrate an SAP S/4 HANA S/4 HANA Cloud for Professional Integrate document SharePoint 2010 or SAP Jam Collaboration search results into SharePoint Alfresco One SAP Extended ECM by Office 365 SharePoint SAP Document Google CMIS document repositories in SAP Jam Collaboration Office 365 Online OpenSocial Integrate SAP Jam with gamification Mentoring and coaching Use the Widget the Feed Widget the Recommendations Widget the Share Widget Use the SAP Jam

3 Collaboration Configure Global Assignment in Employee Configure a SAML Local Service Jam Collaboration Administrator Push notifications for Zapier to SAP Jam Microsoft Skype for Business Compliance and Configure External User Terms of Configure a Custom Terms of Configure Content Administration Configure Compliance Configure Security Configure the SAP Jam mobile Administrator summary by month or settings user views by week or by object by week or member template Jam mobile activation summary by week or of service disk usage per group or per disk usage per group per message contribution contribution by week or page views by week or activity Extensions Jam Collaboration Administrator Add Get Request Jam Collaboration Administrator GuideContent1 About SAP Jam CollaborationSAP Jam Collaboration is an enterprise social networking solution that allows you to bring your employees, partners, and customers together with the documents and application data necessary to enable effective, collaborative problem solving and decision making.

4 These activities are organized in a structured form that provides intuitive access to content and discussions, while encouraging the pursuit of business-critical objectives, and while following established processes through SAP Jam "work patterns".SAP Jam provides features such as the ability to create wikis and blogs, discussions on ideas, questions, and issues, and share images, videos, and documents with document versioning as well as providing tools to create and assign tasks, schedule meetings and calendar events, run polls, chat, and view and discuss data from external business-critical applications. These activities are organized within public or private groups that are internal to your organization or external to include customers and partners, and which can be based on templates designed to address specific issues, key business objectives, or Requirements for SAP Jam web applicationSAP Jam is a cloud-based offering that requires a connection to the Internet and a supported web browser.

5 Working with SAP Jam requires the following:Internet browserBrowserVersionNotesMicrosoft Internet Explorer11 NotePlease note that SAP Jam Collaboration will no longer sup port Internet Explorer as of November 2021!Support for IE 8, 9, and 10 was dropped as of March 4, 2016. In ternet Explorer 9 and 10 are no longer supported because Micro soft ended support for these browsers on January 12, EdgelatestMozilla FirefoxlatestSafarilatestGoogle ChromelatestVersion 42 and later are not supported for Microsoft Skype for Business integration with Microsoft Office, nor for audio and video recordingSAP Jam Collaboration Administrator GuideOverviewPUBLIC7 Microsoft Office integrations NoteIn addition to this admin Guide , please refer to the support or product information web pages for Microsoft Office.

6 Make note of any end of mainstream or extended support dates for various versions. SAP Jam integrations can only work so far as a third party product is Chrome configuration and third-party cookiesBy default, Google Chrome allows third-party cookies. If your IT department chooses to block third-party cookies, you'll need to configure Google Chrome to allow third-party cookies from the SuccessFactors and SAP Jam allow third-party the Google Chrome browser and type the following in the address bar: chrome://settings/content/cookies NoteThe toggle for Block third-party cookies will be set to to the Allow Add and enter the SuccessFactors (*. , *. , *. , *. , or *. ) and SAP Jam (*. or *. ) domains used by your SuccessFactors and SAP Jam company third party cookies8 PUBLICSAP Jam Collaboration Administrator GuideOverviewBrowser configurationsConfigurationRequirementsC ache size 250 MB.

7 SAP Jam is a Web application that uses caching heavily for static content. Do not clear your organization's web proxy cache as this will significantly impact per formance. Newer web pages must be and JavaScript session cookies (non-per sistent) Enable for authentication windows Allow for SAP Jam Java Runtime Environment (JRE) or higher is required for recording audio and encoding Videos are encoded at two levels: standard definition (480p) and high definition (1080p)Network bandwidth speeds of 300-400 Kbit/s NoteThere are additional requirements for the learning management system package (LMS), for the virtual learning classroom, and for the SuccessFactors HCM suite. Please check with your SAP Jam representative to ensure your users' equipment meets these requirements if you purchase either of these Requirements for SAP Jam mobile application NoteSAP Jam tests a subset of the most popular devices.

8 The list of supported devices for Android, along with any other restrictions or requirements, is reviewed and updated as needed with each app and mobile web supportOSRequirementsSAP Jam mobile app for iOS iPhone or iPad running iOS or laterSAP Jam Collaboration Administrator GuideOverviewPUBLIC9 OSRequirementsSAP Jam mobile web for iOS Safari (iOS or later) NoteDue to reduced screen size not all SAP Jam features are available via a mobile Jam mobile app for Android Device running Android or laterSAP Jam mobile web for Android Chrome (version or later) NoteDue to reduced screen size not all SAP Jam features are available via a mobile MDM/EMM solutions (for app access restriction) SAP Mobile Secure AirWatch MobileIronSecurity and clickjacking preventionWhen using one of the supported browsers listed in this topic to access SAP Jam, malicious attempts at user interface redressing known as "clickjacking" will be prevented.

9 Unsupported browsers may not benefit from this security to consider: If you have a custom integration with SAP Jam, please note that you may no longer be able to embed SAP Jam on your own website except through officially supported embed widgets ( , home feed widget). If a third-party website includes a hyperlink to SAP Jam content from within an embedded frame, that link will not work unless it you open it in a new browser tab or all other cases, hyperlinks from third-party websites to SAP Jam will continue to work as Jam editionsDepending on your edition of SAP Jam, different features are available. The document that describes all features available in SAP Jam, regardless of the edition in which the features are contained, can be found at: Jam Collaboration Administrator Other documentationFor integrated desktop features requiring some configuration and step by step instructions for setup and use, SAP provides the following documentation conveniently available on the SAP Jam Collaboration help enable any client applications, please submit a request to the SAP Jam Support Jam Collaboration integrated desktop feature guidesI want to learn more desktop client for file synchroniza tionFile Sync Client Reference GuideProcedures on how you can synchron ize selected content from SAP Jam to your local file system.

10 And from your lo cal file system back to SAP and synchronize my changes from my desktop applications directly into SAP JamSAP Jam Application Launcher for Mi crosoft Windows Reference GuideSystem requirements and procedures for installation and use of the SAP Jam application enterprise social networks such as IBM Connections and Yammer while working with SAP JamSAP Jam Activity Hub for Microsoft Windows Reference GuideProcedures for setup and steps on how to view third party collaborative tool feeds in one location without having to log in to view multiple applications at with the SAP Jam feed in Mi crosoft Office applicationsSAP Jam for Microsoft Office integra tion Reference GuideSystem requirements and procedures for installation and use of the SAP Jam ribbon in applications such as Microsoft Excel and content of Microsoft Office Outlook e-mail back to SAP Jam groupsSAP Jam add-in for Microsoft Office Outlook Administration Guide and Re lease NotesSystem requirements and procedures for installation and use of the SAP Jam plug-in to enable the SAP Jam ribbon in SAP Jam Collaboration security and compliance FAQThis topic contains the answers to frequently asked questions, along with noteworthy information regarding security and compliance in SAP Jam Collaboration .