VeloCloud Operator Guide - VMware

1 VeloCloud Operator Guide VMware SD-WAN VeloCloud Operator Guide You can find the most up-to-date technical documentation on the VMware website at: VMware , Inc. 3401 Hillview Ave. Palo Alto, CA 94304.. Copyright 2020 VMware , Inc. All rights reserved. Copyright and trademark information. VMware , Inc. 2. Contents 1 VMware SD-WAN by VeloCloud Release 7. 2 Introduction 9. 3 Install VeloCloud Orchestrator 11. Prerequisites 11. Instance Requirements 11. Upstream Firewall Configuration 12. External Services 12. Installation Procedures 12. Cloud-init Preparation 12. Install on VMware 15. Install on KVM 16. Install on AWS 19.

2 Initial Configuration Tasks 19. Install an SSL Certificate 20. Configure System Properties 21. Upgrade SD-WAN Orchestrator 22. Expand Disk Size ( VMware ) 24. 4 Log in to the SD-WAN Orchestrator Using SSO for Operator User 27. 5 Monitor Customers 28. 6 Manage Customers 29. Create a Customer 30. Manage Edge License Types 32. Upgrade an Edge License Edition 33. Delete a Customer 34. Configure Customers 35. Customer Capabilities 35. Gateway Pool Area 37. 7 Manage Partners 40. Create a Partner 41. Assign Edge License Types in Bulk 45. Manage Edge Licenses 45. VMware , Inc. 3. VeloCloud Operator Guide 8 Configure the System 47.

3 Manage System Software Packages 47. Configure System Properties 47. Properties for Alerts 48. 9 Configure Operators 55. Monitor Operator Events 55. Configure Operator Profiles 55. Operator Profiles Screen Overview 56. Profile Settings 57. Management Settings 57. Gateway Selection 57. Application Map Assignment 58. Software Version 58. Configure Operator Users 58. Configure Orchestrator Authentication 61. Native Mode 61. Radius Authentication Mode 61. Single Sign On Mode 61. Define System Properties for Authentication 62. Configure Operator Single Sign On 63. 10 Configure Gateways and Gateway Pools 67.

4 Gateway Pools 67. Managed Pool Column 68. Create a Gateway Pool 69. Creating Partner Specific Gateway Pools 70. Delete a Gateway Pool 70. Partner Gateway Hand Off 70. Partner Gateways 71. Overview of Partner Gateways 71. Gateways Page 78. Enable Partner Gateway Mode 79. Configure Gateway BGP 80. Manage Gateway Diagnostic Bundles 84. 11 Configure Application Maps 85. Overview of Application Maps 85. Upload an Application Map 86. Clone an Application Map 87. Modify an Application Map 87. VMware , Inc. 4. VeloCloud Operator Guide Refresh Application Map 88. Push Application Map 89. Delete an Application Map 90.

5 12 Manage User Agreements 91. Overview of End User License Agreements 91. User Agreement System Properties 91. Create a User Agreement 92. Clone a User Agreement 94. Update a User Agreement 94. Activate a Different Agreement 95. Delete a User Agreement 95. Export an Acceptance Report 95. 13 Manage Edge Licensing 97. Overview of Edge Licensing 97. Enable Edge Licensing 99. Edge Licensing Screen 99. Generate an Edge Licensing Report 100. 14 Upgrade VCO with DR Deployment 101. SD-WAN Orchestrator Upgrade Overview 101. Upgrade an Orchestrator 101. Step 1: Prepare for the Orchestrator Upgrade 101. Step 2: Send Upgrade Announcement 103.

6 Step 3: Proceed with the SD-WAN Orchestrator Upgrade 104. Step 4: Complete the Orchestrator Upgrade 104. VCO Disaster Recovery 104. Set Up DR in the VCO 104. Upgrade the DR Setup 105. 15 Configure VCO Disaster Recovery 106. VCO DR Overview 106. Set Up VCO Replication 107. Set Up the Standby Orchestrator 107. Set Up the Active Orchestrator 109. Test Failover 110. Promote a Standby Orchestrator 110. Return to Standalone Mode 112. Troubleshooting VCO DR 112. VMware , Inc. 5. VeloCloud Operator Guide 16 Configure Single Sign On for Identity Partners 114. Configure an IDP for Single Sign On 114. Configure Okta for Single Sign On 114.

7 Configure OneLogin for Single Sign On 117. Configure PingIdentity for Single Sign On 121. Configure Azure Active Directory for Single Sign On 124. Configure VMware CSP for Single Sign On 130. 17 Troubleshooting VCO 133. Orchestrator Diagnostics 133. VCO Diagnostics Overview 133. Diagnostics Bundle Tab 133. Database Statistics Tab 136. VMware , Inc. 6. VMware SD-WAN by VeloCloud Release 1. The VMware SD-WAN by VeloCloud Operator Guide release includes new and updated content for versions , , and as described below. What's Changed in Version Status Section New Refresh Application Map New Push Application Map Updated Customer BGP Priority (Community Additive Support).

8 What's Changed in Version Status Section New Overview of Single Sign On New Configure Single Sign On for Operator User New Chapter 4 Log in to the SD-WAN Orchestrator Using SSO for Operator User New Configure an IDP for Single Sign On Updated Configure Orchestrator Authentication Updated Create a Customer Updated Create a Partner Updated Configure System Properties What's Changed in Version Status Section New User Agreements New Edge Licensing New Push Activation New Orchestrator Diagnostics VMware , Inc. 7. VeloCloud Operator Guide Status Section Updated Update to Application Maps Updated Deleting Customers (Important Update).

9 New Customer Migration Tool New VCO Upgrade Procedures with DR Deployment Previous VMware SD-WAN by VeloCloud Versions To get product documentation for previous VMware SD-WAN by VeloCloud versions, contact your VMware SD-WAN by VeloCloud representative. VMware , Inc. 8. Introduction 2. This Guide describes the VCO features that VeloCloud Operator roles can access. The IT. Operator roles provide the functionality needed to create, monitor, and manage customers and partners that use the VeloCloud . Prerequisites It is assumed that you are thoroughly familiar with the concepts described in the Overview.

10 It is also strongly recommended that you read and understand the steps in the IT Admin quick Start Guide and IT Admin Guide for VeloCloud Orchestrator to become familiar with the core functionality of the VeloCloud Orchestrator that is used by an Enterprise IT Administrator for a customer. About this Guide In this Guide , a hypothetical company, VeloAcme, is used to describe the configuration for customers. This Guide also provides steps to monitor, test, and troubleshoot the VeloCloud system. Initial Operator Web Page The following image shows an example of the initial Operator page after login. VMware , Inc.