Basic User’s Guide - Brother

1 Basic user s GuideMFC-9140 CDNMFC-9330 CDWMFC-9340 CDW Not all models are available in all 0 ARL/ASA/NZIf you need to contact customer serviceComplete the following information for future reference:Model Number:MFC-9140 CDN / MFC-9330 CDW / MFC-9340 CDW(Circle your model number)Serial Number:1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this user s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty your product on-line at 2012 Brother Industries, Ltd. All rights s Guides and where do I find them?Which Guide ?What s in it?Where is it?Product Safety GuideRead this Guide first. Read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal / In the BoxQuick Setup GuideFollow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are / In the BoxBasic user 's GuideLearn the Basic Fax, Copy, Scan and Direct Print operations and how to replace consumables.

2 See troubleshooting / In the BoxAdvanced user 's GuideLearn more advanced operations: Fax, Copy, security features, printing reports and performing routine file / CD-ROM / In the BoxSoftware user 's GuideFollow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter file / CD-ROM / In the BoxNetwork user 's GuideThis Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting file / CD-ROM / In the BoxWi-Fi Direct Guide (MFC-9330 CDW and MFC-9340 CDW)This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct file / Brother Solutions Center1 Google Cloud Print GuideThis Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the file / Brother Solutions Center1 Mobile Print/Scan Guide for Brother iPrint&ScanThis Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi file / Brother Solutions Center1 Web Connect GuideThis Guide provides details about how to configure and use your Brother machine to scan, load and view images and files on certain websites that provide these file / Brother Solutions Center1ii1 Visit us at GuideThis Guide provides information for using AirPrint to print from OS X , and your iPhone.

3 IPod touch, iPad, or other iOS device to your Brother machine without installing a printer file / Brother Solutions Center1 Which Guide ?What s in it?Where is it?iiiTable of Contents( Basic user s Guide )1 General information1 Using the documentation .. 1 Symbols and conventions used in the documentation .. 1 Accessing Brother Utilities (Windows 8).. 2 Accessing the Advanced user s Guide , Software user s Guide and Network user s 3 Viewing Documentation .. 3 How to access the user s Guides for Advanced Features .. 5 Accessing Brother Support (Windows ).. 6 Accessing Brother Support (Macintosh) .. 6 Control panel overview .. 8 Touchscreen 10 Setting the Ready screen .. 13 Basic Operations .. 14 Shortcut Settings .. 15 Adding Copy Shortcuts ..15 Adding Fax Shortcuts ..15 Adding Scan Shortcuts ..16 Adding Web Connect Shortcuts ..18 Changing Shortcuts ..19 Editing Shortcut 19 Deleting Shortcuts ..19 Recalling 19 Volume settings ..20 Ring volume ..20 Speaker 202 Loading paper21 Loading paper and print media.

4 21 Loading paper in the paper 21 Loading paper in the manual feed slot ..23 Unscannable and unprintable 27 Paper 28 Paper Size ..28 Paper Type .. 28 Acceptable paper and other print 29 Type and size of paper ..29 Handling and using special paper .. 313 Loading documents34 How to load documents ..34 Using the automatic document feeder (ADF) .. 34 Using the scanner glass ..35iv4 Sending a fax36 How to send a fax ..36 Stop Letter size documents from the scanner glass ..37 Cancelling a fax in Verification a fax39 Receive modes ..39 Choosing the receive mode ..39 Using receive modes ..41 Fax Only ..41 ..41 External TAD ..41 Receive Mode settings ..42 Ring Delay ..42F/T Ring Time (Fax/Tel mode only) ..42 Fax Detect ..43 Fax Preview (Black and White only) ..44 How to preview a received off Fax PC-FAX47 How to use Receive (For Windows only) ..47PC-FAX Send ..487 Telephone and external devices49 Telephone line services ..49Do you have Voice Mail?.

5 49 Telephone Service for Ring ..49 Telephone Service for New Zealand ..51 FaxAbility ..51 Telephone Service for Some Ringing (For Singapore and Hong Kong)..53 Connecting an external TAD .. an outgoing message (OGM) ..55 Multi-line connections (PABX) ..56 External and extension an external or extension telephone ..56 Operation from external or extension Fax/Tel mode a non- Brother cordless external handset ..57 Using Remote Codes ..57v8 Dialling and storing numbers60 How to 60 Manual 60 Dialing from the Address Book ..60 Fax or Pulse (not available in New Zealand).. 61 Storing numbers .. 61 Storing a pause .. 61 Storing Address Book 61 Changing Address Book names or numbers ..629 Making copies64 How to 64 Stop 64 Copy preset 64 Copy 6510 Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330 CDW and MFC-9340 CDW)66 Creating a PRN file for direct printing ..66 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage.

6 67 Changing the default settings for direct print ..6811 How to print from a computer69 Printing a 6912 How to scan to a computer70 Before a document as a PDF file using ControlCenter4 (Windows ) .. 71 How to scan a document as a PDF file using the Touchscreen .. 73viARoutine maintenance75 Replacing the consumable items ..75 Replacing the toner the drum units ..87 Replacing the belt unit ..94 Replacing the waste toner box ..97 Cleaning and Checking the machine ..103 Cleaning the outside of the machine ..104 Cleaning the LED the scanner glass ..106 Cleaning the corona wires ..107 Cleaning the drum unit ..110 Cleaning the paper pick-up rollers ..116 Calibration ..117 Auto Registration ..118 Frequency (Colour Correction) ..119 BTroubleshooting120 Identifying your problem ..120 Error and maintenance messages ..122 Transferring your faxes or Fax Journal report ..130 Document Jams ..132 Document is jammed in the top of the ADF unit ..132 Document is jammed under the document cover.

7 132 Removing small documents jammed in the is jammed at the output tray ..133 Paper is jammed in the manual feed slot ..134 Paper is jammed in the paper is jammed at the output paper tray ..135 Paper is jammed at the back of the machine ..136 Paper is jammed inside the is jammed underneath the paper tray ..141If you are having difficulty with your machine ..143 Setting Dial Tone detection ..152 Telephone line interference / VoIP ..152 Improving the print Information ..163 Checking the Serial the Firmware Version ..163 Reset functions ..163 How to reset the machine ..164 CSettings and features tables165 Using the Settings Tables ..166 Features Tables ..187 Entering .. 214 Document Size .. 216 Print 218 Copy .. 219 Scanner .. 220 Printer .. 221 Interfaces .. 223 Direct Print 224 Computer requirements ..225 Consumable items .. 226 EIndex228viiiTable of Contents(Advanced user 's Guide )1 General SetupMemory storageSet Daylight Saving TimeEcology featuresTouchscreenDial Prefix2 Security featuresSecure Function Lock LockDial Restriction3 Sending a faxAdditional sending optionsAdditional sending operationsPolling4 Receiving a faxMemory Receive OptionsRemote retrievalAdditional receiving operationsPolling5 Dialling and storing numbersTelephone line servicesAdditional dialling operationsAdditional ways to store numbers6 Printing reportsFax reportsReports7 Making copiesCopy settingsARoutine maintenanceChecking the machineReplacing periodic maintenance partsPacking and shipping the machineBGlossaryCIndexYou can view the Advanced user 's Guide on the Advanced user 's Guide explains the following features and the documentation1 Thank you for buying a Brother machine!

8 Reading the documentation will help you make the most of your and conventions used in the documentation1 The following symbols and conventions are used throughout the documentation. WARNINGWARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product tell you how you should respond to a situation that may arise or give tips about how the current operation works with other all warnings and instructions marked on the of the illustrations in this user s Guide show the MFC-9340 CDW. General information1 Electrical Hazard icons alert you to a possible electrical shock. Fire Hazard icons alert you to the possibility of fire. Hot Surface icons warn you not to touch machine parts that are hot. Prohibition icons indicate actions that must not be style identifies the dial pad numbers of the Touchpanel or on the computer style emphasizes an important point or refers you to a related NewCourier New font identifies the messages shown on the Touchscreen of the 12 Accessing Brother Utilities (Windows 8)1If you are using a tablet running Windows 8, you can make your selections either by tapping the screen or by clicking with your the printer driver is installed, appears on both the Start screen and the or click Brother Utilities either on the Start screen or the desktop.

9 BSelect your machine. cChoose the function you want to information 31 Accessing the Advanced user s Guide , Software user s Guide and Network user s Guide1 This Basic user 's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced user 's Guide , Software user 's Guide in HTML format and Network user 's Guide that are on the Documentation1 Viewing Documentation (Windows )1(Windows 7 / Windows Vista / Windows XP / Windows Server 2008 R2 / Windows Server 2008 / Windows Server 2003)To view the documentation, from the (Start) menu, select All programs > Brother > MFC-XXXX (where XXXX is your model name) from the programs list, and then choose user 's Guides.(Windows 8 / Windows Server 2012)Click ( Brother Utilities), and then click the drop-down list and select your model name (if not already selected).

10 Click Support in the left navigation bar, and then click user 's you have not installed the software, you can find the documentation on the CD-ROM by following these steps:aTurn on your computer. Insert the CD-ROM into your CD-ROM the Brother screen does not appear, go to Computer (My Computer). (For Windows 8: Click (File Explorer) on the taskbar, and then go to Computer.) Double-click the CD-ROM icon, and then double-click bIf the model name screen appears, click your model the language screen appears, click your language. The CD-ROM Top Menu appears. dClick user 's PDF/HTML documents. If the country screen appears, select your country. After the list of user s Guides appears, select the Guide you 14 Viewing Documentation (Macintosh)1aTurn on your Macintosh. Insert the CD-ROM into your CD-ROM drive. Double-click the Brother icon. The following window will appear. bDouble-click the user 's Guides your model and language if user 's the list of user s Guides appears, select the Guide you to find Scanning instructions1 There are several ways you can scan documents.