SAP Business One Administrator's Guide

1 Administrator's Guide SAP Business One PL02 Document Version: 2020-07-01 CUSTOMER SAP Business One Administrator's Guide All Countries 2 CUSTO MER 2020 SAP SE or an SAP affiliate company. All rights reserved. SAP Business One Administrator's Guide Typographic Conventions Typographic Conventions Type Style Description Example Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents. Example Emphasized words or expressions. EXAMPLE Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE. Example Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools.

2 Example Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. <Example> Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system. EXAMPLE Keys on the keyboard, for example, F2 or ENTER. SAP Business One Administrator's Guide Table of Contents CUSTOM ER 2020 SAP SE or an SAP affiliate company. All rights reserved. 3 Table of Contents Document History .. 7 1 Introduction .. 9 Application 9 Application Components Overview .. 10 Server Components .. 10 Client Components .. 12 Downloading 13 Related Websites .. 14 2 Prerequisites .. 16 Constraints .. 17 User Privileges .. 17 3 Installing SAP Business One .. 19 Installing Server Components .. 19 Installing the Browser Access Service.

3 24 Installing the Service Layer .. 26 Installing Web Client .. 29 Installing Electronic Document Service ..30 Installing Client Components .. 31 Installing the Microsoft Outlook Integration Component (Standalone Version) .. 33 4 Installing SAP Crystal Reports, version for the SAP Business One Application ..35 Installing SAP Crystal Reports, version for the SAP Business One application .. 35 Running the Integration Package Script .. 37 Updates and Patches for SAP Crystal Reports, version for the SAP Business One application .. 38 5 Uninstalling SAP Business One .. 39 Uninstalling SAP Business One Client Agent ..40 Uninstalling the Integration Framework ..40 6 Upgrading SAP Business One .. 42 Upgrade Methods .. 42 Supported Releases .. 43 Upgrade Process .. 43 Upgrading SAP Business One Databases and 44 Upgrading the SAP Business One Client.

4 51 Upgrading SAP Business One Add-Ons .. 51 Performing Silent Upgrades .. 53 7 Performing Post-Installation Activities .. 55 Working with the System Landscape Directory .. 55 Logging on to the System Landscape Directory Control Center .. 56 4 CUSTO MER 2020 SAP SE or an SAP affiliate company. All rights reserved. SAP Business One Administrator's Guide Table of Contents Enabling the Single Sign-on Function .. 56 Managing Site Users .. 56 Enabling Dynamic Encryption Keys for the Data in Company Databases .. 57 Exporting and Importing Configuration File .. 58 Adding Services in the System Landscape Directory .. 58 Mapping External Addresses to Internal Addresses .. 59 Configuring Services ..60 License Control Center .. 61 Job 62 Pictures Folder .. 66 Service Layer .. 66 SBO DI Server .. 67 Fax Services .. 67 Report Scheduling .. 67 SAP Business One Workflow.

5 67 Web Client .. 67 Enabling External Access to SAP Business One Services .. 69 Choosing a Method to Handle External Requests .. 69 Preparing Certificates for HTTPS Services .. 70 Preparing External Addresses ..71 Configuring Browser Access Service .. 75 Mapping External Addresses to Internal Addresses .. 76 Accessing SAP Business One in a Web Browser .. 77 Monitoring Browser Access Processes .. 78 78 Configuring the SAP Business One Client .. 79 Assigning SAP Business One Add-Ons .. 79 Performing Post-Installation Activities for the Integration Framework .. 80 Maintaining Technical Settings in the Integration Framework .. 81 Maintenance, Monitoring and Security .. 82 Technical B1i 83 Licensing .. 83 Assigning More Random-Access Memory (RAM).. 83 Changing Integration Framework Server Ports .. 84 Changing Event Sender Settings .. 84 Changing SAP Business One DI Proxy Settings.

6 87 Using Proxy Groups .. 89 Integration Framework-Related Information About Dashboard Widgets for the 8 Performing Centralized Deployment ..92 Registering SAP Business One Installation CD .. 92 Registering and Unregistering Logical 94 Registering Logical Machines .. 94 Unregistering Logical Machines .. 101 Upgrading SLD Agent Service .. 102 Starting SLD Agent Service .. 103 Installing and Uninstalling Client Components .. 104 Installing Client Components .. 104 Uninstalling Client Components .. 105 SAP Business One Administrator's Guide Table of Contents CUSTOM ER 2020 SAP SE or an SAP affiliate company. All rights reserved. 5 Registering Database Instances on the Landscape Server .. 106 Backing Up Database Instances .. 106 Deploying and Upgrading Databases .. 107 Deploying Databases .. 107 Upgrading Databases .. 108 9 Maintaining Databases.

7 110 Database Server Administration ..110 Starting and Stopping Database Services ..110 Weekly Tasks .. 111 Regular 112 Backing Up Databases .. 115 Restoring Databases .. 119 Data Transfer Workbench for SAP Business One .. 123 Stored Procedures .. 124 10 Managing Security in SAP Business One .. 132 Technical Landscape .. 132 User Administration and 133 User Types .. 133 Standard Users .. 134 User 138 User Authentication .. 144 Authorization .. 145 Network and Communication Security .. 145 Communication Channels .. 145 Configuring Services with Secure Network Connections .. 147 Security Certificate Verification During SSL Communication .. 152 SSL Encryption .. 155 Data Storage Security .. 156 Data Storage .. 156 Data Encryption .. 156 Exporting Configuration Files .. 158 Importing Configuration Files .. 158 Backing Up and Restoring the License 159 Configuration Logs and User Settings.

8 160 Database Authentication .. 161 SAP Business One Authentication and Authorization .. 162 Restricting Database Access .. 162 Changing Security Levels .. 162 Application Security .. 164 B1_SHR Folder Permissions .. 164 Queries .. 164 Add-On Access Protection .. 165 Dashboards .. 165 Browser Access .. 166 Security Information for Integration Solutions .. 166 Security Solutions for Microsoft SQL Server and Database Tips .. 168 Upgrading Microsoft SQL Server .. 168 Securing Microsoft SQL Server .. 168 6 CUSTO MER 2020 SAP SE or an SAP affiliate company. All rights reserved. SAP Business One Administrator's Guide Table of Contents Revoking Guest Access to the msdb 170 Data Protection and Privacy .. 171 Other Security 171 11 Troubleshooting .. 173 12 Getting Support .. 176 Using Online Help and SAP Notes .. 176 Appendix .. 177 Appendix 1: List of Default Ports for Different Server Components.

9 177 SAP Business One Administrator's Guide Document History CUSTOM ER 2020 SAP SE or an SAP affiliate company. All rights reserved. 7 Document History Version Date Change 2019-10-30 First version. 2020-01-06 Section 2: SAP Business One supports Microsoft Office 2019. Section : Browser access service is supported. Section : A new section about installing the Service Layer. Section : A new section about installing Web Client for SAP Business One. Section : A new section about configuring Web Client. 2020-04-13 Section : A new server component Electronic Document Service is added. Section 2: SAP Business One also supports Microsoft SQL Server 2016 and 2019. Section : You can install the Service Layer, Web Client and Electronic Document Service using either SAP Business One Setup Wizard or SAP Business One Components Wizard. A new section about installing Electronic Document Service is added.

10 Section , Section and Section : Installing Windows PowerShell 5 or the higher version is a prerequisite for the Component Setup Wizard. Section 4: As of PL02, SAP Business One supports SAP Crystal Reports 2016 SP7, version for the SAP Business One application. Section : The Service Layer can be added in the SLD. Section : Ensure that you have installed the Service Layer before you install the job service in version SAP Business One PL02 or higher. Section : You can access SAP Business One in the following Web browsers: o Microsoft Edge o Apple Safari (Mac and IPad) Section Three new sections , and 10, about security certificate verifications for the client components, Service Layer and Web Client are added. Section : A new section about data encryption. Section : A new section about the security of Browser Access. Appendix 1: The default port for Electronic Document Service is 7299.