Using HTML Access - VMware

1 Using HTML AccessSeptember 2015 VMware HorizonThis document supports the version of each product listed andsupports all subsequent versions until the document isreplaced by a new edition. To check for more recent editionsof this document, see HTML Access2 VMware , can find the most up-to-date technical documentation on the VMware Web site at: VMware Web site also provides the latest product you have comments about this documentation, submit your feedback 2013 2015 VMware , Inc. All rights reserved. Copyright and trademark , Hillview Alto, CA HTML Access 5 1 Setup and Installation 7 System Requirements for HTML Access 7 Preparing View Connection Server and Security Servers for HTML Access 10 Firewall Rules for HTML Access 11 Prepare Desktops, Pools.

2 And Farms for HTML Access 12 Configure HTML Access Agents to Use New SSL Certificates 13 Add the Certificate Snap-In to MMC on a Horizon View Desktop 14 Import a Certificate for the HTML Access Agent into the Windows Certificate Store 15 Import Root and Intermediate Certificates for the HTML Access Agent 16 Set the Certificate Thumbprint in the Windows Registry 16 Configure HTML Access Agents to Use Specific Cipher Suites 17 Upgrading the HTML Access Software 17 Uninstall HTML Access from View Connection Server 19 Data Collected by VMware 19 2 Configuring HTML Access for End Users 21 Configure the VMware Horizon Web Portal Page for End Users 21 Using URIs to Configure HTML Access Web Clients 23 Syntax for Creating URIs for HTML Access 24 Examples of URIs 25 Configure HTML Access Group Policy Settings 26 HTML Access Group Policy Settings 27 3 Using a Remote Desktop or Application 29 Feature Support Matrix 29 Internationalization 31 Connect to a Remote Desktop or Application 31 Trust a Self-Signed Root Certificate 32 Shortcut Key Combinations 33 International Keyboards 36 Screen Resolution 36 Using the Sidebar 37 Sound 39 Copying and Pasting Text 39 Use the Copy and Paste Feature 39 Log Off

3 Or Disconnect 41 Reset a Remote Desktop or Application 41 Index 43 VMware , Inc. 3 Using HTML Access4 VMware , HTML AccessThis guide, Using HTML Access , provides information about installing and Using the HTML Access featureof VMware Horizon 6 to connect to virtual desktops without having to install any software on a information in this document includes system requirements and instructions for installingHTML Access software on a View server and in a remote desktop virtual machine so that end users can usea Web browser to Access remote This information is written for administrators who already have some experience Using Viewand VMware vSphere.

4 If you are a novice user of View, you might occasionally need to refer to the step-by-step instructions for basic procedures in the View Installation documentation and the View , Inc. 5 Using HTML Access6 VMware , and Installation1 Setting up a View deployment for HTML Access involves installing HTML Access on View ConnectionServer, opening the required ports, and installing the HTML Access component in the remote desktopvirtual users can then Access their remote desktops by opening a supported browser and entering the URL forView Connection chapter includes the following topics:n System Requirements for HTML Access , on page 7n Preparing View Connection Server and Security Servers for HTML Access , on page 10n Prepare Desktops, Pools, and Farms for HTML Access , on page 12n Configure HTML Access Agents to Use New SSL Certificates, on page 13n Configure HTML Access Agents to Use Specific Cipher Suites, on page 17n Upgrading the HTML Access Software, on page 17n Uninstall HTML Access from View Connection Server, on page 19n Data Collected by VMware .

5 On page 19 System Requirements for HTML AccessWith HTML Access the client system does not require any software other than a supported browser. TheView deployment must meet certain software on clientsystemsnHTML Access supports the following , 44 Internet Explorer10, 11 Safari7, 8 (Mobile Safari is not supported.)Firefox38, 39 Microsoft Edge20 VMware , Inc. 7nHTML Access supports the following , 42, 43 Internet Explorer10, 11 Safari7, 8 (Mobile Safari is not supported.)Firefox36, 37, 38 Client operatingsystemsnHTML Access supports the following operating SystemVersionWindows7 SP1 (32- and 64-bit) (32- and 64-bit)Windows10 (32- and 64-bit)Mac OS (Mavericks)Max OS (Yosemite)Chrome and laternHTML Access supports the following operating SystemVersionWindows7 SP1 (32- and 64-bit)Windows8 (32- and 64-bit)Mac OS (Mavericks)Max OS (Yosemite)Chrome and laterNOTE iOS devices such as phones and tablets are not supported.

6 VMwarerecommends that you instead use Horizon Client for iOS. If you mustsupport HTML Access on these devices, do not install HTML Access use HTML Access , which is the default version installed withView Connection Server desktopsnHTML Access requires View Agent or later, and supports all thedesktop operating systems that View supports. For moreinformation, see the topic "Supported Operating Systems for ViewAgent" in version of View Access requires View Agent , and supports all thedesktop operating systems that View supports. For moreinformation, see the topic "Supported Operating Systems for ViewAgent" in version of View The remote desktop must be a virtual machine.

7 Although it ispossible to install View Agent on a physical machine, the Blast protocol usedwith HTML Access cannot Access a physical machine. View Agent must beinstalled on a virtual HTML Access8 VMware , settingsHTML Access requires the following pool settings, in View Administrator:nThe Max resolution of any one monitor setting must be 1920x1200 orhigher so that the remote desktop has at least MB of video you plan to use 3D applications or if end users will use a Macbookwith Retina Display or a Google Chromebook Pixel, see ScreenResolution, on page HTML Access setting must be instructions are provided in Prepare Desktops, Pools, andFarms for HTML Access , on page Connection ServerView Connection Server with the HTML Access option must be installed onthe Access requires View Connection Server When you installView Connection Server.

8 You must select the Install HTML Access requires View Connection Server After you install orupgrade to View Connection Server and verify that your remotedesktops and RDS hosts are running View Agent , you must run aseparate HTML Access installer on View Connection Server you install the HTML Access component, the VMware Horizon ViewConnection Server (Blast-In) rule is enabled in the Windows Firewall, sothat the firewall is automatically configured to allow inbound traffic to TCPport ServerView Security Server: The same version as View Connection Server must beinstalled on the security client systems connect from outside the corporate firewall, VMwarerecommends that you use a security server.

9 With a security server, clientsystems will not require a VPN A single security server can support up to 800 simultaneousconnections to Web firewallsAdd rules to allow the following traffic:nServers (including security servers, View Connection Server instances,and replica servers): inbound traffic to TCP port desktop virtual machines: inbound traffic (from servers) to TCPport protocol forViewBlastWhen you use a Web browser to Access a remote desktop, the Blast protocolis used rather than PCoIP or Microsoft RDP. Blast uses HTTPS (HTTP overSSL/TLS).Chapter 1 Setup and InstallationVMware, Inc. 9 Preparing View Connection Server and Security Servers forHTML AccessAdministrators must perform specific tasks so that end users can connect to remote desktops Using a end users can connect to View Connection Server or a security server and Access a remote desktop,you must install View Connection Server with the HTML Access component and install security For some versions of HTML Access , if you accidentally install View Connection Server withoutthe HTML Access option and then later decide that you do want the HTML Access component.

10 You mustuninstall View Connection Server and then run the installer again with the HTML Access option you uninstall View Connection Server, do not uninstall the View LDAP configuration, called the ADLDS Instance VMwareVDMDS other versions of HTML Access , you use a separate installer for HTML Access and so do not need toreinstall View Connection 1 1. Installer Requirements for HTML Access VersionsHTML Access VersionView Connection ServerVersionInstall separate HTML Access , separate HTML Access installerFollowing is a check list of the tasks you must perform in order to use HTML Access :1 Install View Connection Server with the HTML Access option on the server or servers that willcompose a View Connection Server replicated default, the HTML Access component is already selected in the installer.