Cisco Business Edition 7000 Version 10

1 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 15 Ordering guide Cisco Business Edition 7000 Version Ordering guide June 2014 This document is updated frequently. Ensure that you are using the latest Version from: For questions and comments please use: 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 15 Contents 1. Introduction .. 3 Cisco Business Edition 7000 Version Highlights .. 3 Server Hardware and Licensing .. 3 Ease of Install and Provisioning .. 3 user Licensing .. 3 Collaboration Applications .. 3 Quoting and Ordering Tools .. 4 End-of-Sale and Product Code Change Bulletins .. 4 2. Getting Started .. 4 Unified Communications Licensing Overview .. 4 Cisco user Licensing .. 4 Cisco user Connect Licensing.

2 4 Cisco Unified Workspace Licensing .. 5 Cisco Service and Support .. 6 Product Support Services .. 6 Product Warranty .. 6 Cisco Unified Communications Software Subscription .. 6 Service Availability by Product .. 7 3. Ordering Cisco Business Edition 7000 Solutions .. 8 Ordering Overview .. 8 New Systems .. 8 Upgrades and Migrations .. 8 Cisco Business Edition 7000 Version Ordering Workflow for New Systems .. 9 Ordering Examples: New Systems, Add-ons and Expansions .. 11 License and Software Upgrades .. 14 Unified Communications user License Entitlement Upgrades .. 14 Cisco Unified Communications Software Version Upgrades .. 14 Virtualization Software Upgrades .. 14 Migration to Business Edition 7000 and user Licensing .. 14 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 15 1.

3 Introduction Cisco Business Edition 7000 ( Business Edition 7000 ) is a modular, building-block solution design that is price-optimized for Enterprise companies s with 1000 or more employees. It offers premium voice, video, mobility, messaging, presence, and contact center features on a single, virtualized and centrally-managed platform. These core communication capabilities allow fast-growing companies to benefit from rich collaboration tools that improve efficiency and productivity. For more information, please visit: This guide describes the process for ordering Cisco Business Edition 7000 Version solutions. A simple, common process is now available for ordering directly from Cisco , or through a Cisco distributor, reducing cost of entry for o Enterprise deployments and minimizing lead time. Before proceeding, please ensure that you are using the latest Version of this ordering guide from the following link: Cisco Business Edition 7000 Version Highlights Server Hardware and Licensing A single fixed-configuration of hardware is available without application or user licensing as a single part number.

4 Servers can ship either export-restricted or export-unrestricted software. Application and user Licenses are sold separately, and may be ordered using the ordering guide for Cisco Unified Workspace Licensing and Cisco user Connect Licensing for Collaboration applications at Licenses are available by physical or electronic delivery using the part numbers in section Ships with included Virtualization software and license ( Cisco UC Virtualization Hypervisor). If higher feature or capacity point required, can order a different license Edition ( VMware vSphere ESXi Enterprise Edition ), but sold separately. Ease of Install and Provisioning Cisco Unified Communications Virtualization Hypervisor and license are preinstalled on the server. Installer files for applications in Cisco Unified Communications Software Suite (refer to section ) are preloaded on the Hypervisor datastore to help reduce installation time.

5 user Licensing See the ordering guides for Cisco Unified Workspace Licensing and Cisco user Connect Licensing for Collaboration apps at Application and user licenses are sold separately from the Business Edition 7000 solution using regular Cisco Unified Workspace Licensing and Cisco user Connect Licensing SKUs. No application/ user licenses are included with Business Edition 7000 . Collaboration Applications A specific application suite is preloaded as described in sections and These applications are not licensed. 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 15 Application and user Licenses are sold separately, and may be ordered using the ordering guide for Cisco Unified Workspace Licensing and Cisco user Connect Licensing for Collaboration apps at Licenses are available by physical or electronic delivery using the part numbers in section Quoting and Ordering Tools Cisco commerce Workspace is the online tool ( ) for creating, managing, and sharing Cisco product configurations and orders.

6 Promotion registrations may also be managed using Cisco commerce Edition 7000 participates in the Cisco Collaboration Breakaway PLUS promotion and Get Current Stay Current pricing. Cisco Support Contract Center (SCC) is the online tool for pricing, managing, and renewing service contracts and subscriptions for Cisco products. Visit for more details and access to the tool. Partner Central provides tools and resources to help position and sell the Business Edition 7000 . Detailed information about general offerings such as Not for Resale (NFR) and financing from Cisco Capital is also available at Partner Central: End-of-Sale and Product Code Change Bulletins Before starting any quote, please check end-of-sale announcements related to Business Edition 7000 at the following website: 2. Getting Started Unified Communications Licensing Overview Cisco user Licensing From Cisco Unified Communications Release and later, applications are licensed from the perspective of an end user .

7 This model is distinct from earlier releases, where features were licensed by device. The following sections introduce the two available licensing types: Cisco user Connect Licensing and Cisco Unified Workspace Licensing, which may be mixed within a system deployment as required. Cisco user Connect Licensing Cisco user Connect Licensing (UCL allows most Cisco Unified Communications products to be licensed on a per- user basis. With UCL, all client and server software, right-to-use (RTU) fees, port licenses, etc., are covered by the per- user license, simplifying the ordering and deployment process for an on-premises solution. UCL is available with the following licenses: Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for shared working areas. Instant messaging and presence features are also included where devices are assigned to a specific user .)

8 Basic UCL: This license is suitable for desk-based users who require a voice-centric communications solution using an entry-level IP phone. It includes voice, instant messaging and presence features. Enhanced UCL: This license offers a richer collaborative experience for either desk-based or mobile users who require a single device. It includes voice, video, instant messaging and presence features. 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 15 Enhanced Plus UCL: This license offers a richer collaborative experience for desk-based and mobile users who require two devices. It includes voice, video, instant messaging and presence features. TelePresence Room: This license enables any Cisco room-based telepresence system. Voice Messaging (voicemail): This license enables voice messaging features for one user with Cisco Unity Connection.

9 It includes advanced message access options (Internet Message Access Protocol [IMAP], unified messaging, phone, and web) and voice-recognition features. Cisco Unified Workspace Licensing Cisco Unified Workspace Licensing (UWL) offers an easy and affordable way to procure and deploy a broad range of Cisco Unified Communications applications and services using per- user licensing. For more details about UWL, please visit: Figure 1 illustrates the minimum license type required for each Cisco device or client. Figure 1. user Licensing Device Support 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 15 Cisco Service and Support Product Support Services Table 1 describes the services available for the Business Edition 7000 server and the applications it supports. Table 1. Cisco Business Edition 7000 Service Descriptions Service Description SMARTnet (hardware support for BE7000 server) Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC) Registered access to for powerful online tools and information Next- Business -day advance hardware replacement (Additional replacement service levels, some as fast as 2 hours, are also available.)

10 Use the Service Availability Matrix to check regional availability.) Proactive Smart Call Home capability alerts customers and Cisco Technical Assistance Center ( Cisco TAC) to potential problems before they occur Cisco Unified Communications Essential Operate Service Support (ESW) software or Unified Communications Applications (CON-ESW, software support for preloaded virtualization software) 24-hour telephone and remote technical and maintenance support services Automated troubleshooting tools and support ( Cisco TAC Case Collection, Software Bug Toolkit, and Product Alert Tool) Cisco TAC: Access to expertly trained engineers : Access to industry-leading online support Application maintenance and minor software updates; access to software updates NOTE: ESW is for the included virtualization software. ESW for application software is sold separately.