Release Notes - Polycom Unified Communications for Cisco ...

1 March 2014 | 3725-06947-003/A Polycom Unified Communications for Cisco Environments Release Notes Release Notes - Polycom Unified Communications for Cisco Environments Polycom , Inc. 2 Copyright 2014, Polycom , Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom , Inc. 6001 America Center Drive San Jose, CA 95002 USA Trademarks Polycom , the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom , Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom .

2 End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this product. Patent Information The accompanying product may be protected by one or more and foreign patents and/or pending patent applications held by Polycom , Inc. Open Source Software Used in this Product This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy.

3 Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document. Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided as is without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages. Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback.

4 Email your opinions and comments to Visit the Polycom Support Center for End User License Agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more. Polycom , Inc. 3 Contents Polycom Unified Communications for Cisco Environments .. 4 Supported Deployment Models .. 4 Register Polycom Telepresence Systems with Cisco Unified Communications Manager .. 4 Securely Register Polycom Telepresence Systems with CUCM .. 5 Integrate SIP Polycom RealPresence Platform with CUCM .. 6 Integrate Polycom RealPresence Platform with Video Communications Server .. 8 Integrate Polycom RealPresence Platform SIP with Cisco Unified Border Element .. 9 Integrate Polycom Converted Management Application with Support Polycom -Enabled Unified Communications .. 10 Resolved Issues .. 11 Known Issues .. 13 Get Help .. 17 The Polycom Community.

5 17 Polycom , Inc. 4 Polycom Unified Communications for Cisco Environments Polycom is pleased to announce the Release of Polycom Unified Communications for Cisco environments. These Release Notes document a number of deployment models and list current software versions for Cisco and Polycom products in each deployment. These Release Notes also list known and resolved issues for these products. Supported Deployment Models Polycom supports the following deployment models when integrating Polycom Unified Communications with Cisco environments: Registering Polycom Telepresence Systems with Cisco Unified Communications Manager (CUCM) Securely Registering Polycom Telepresence Systems with CUCM Integrating SIP Polycom RealPresence Platform with CUCM Integrating Polycom RealPresence Platform with Video Communications Server Integrating Polycom RealPresence Platform SIP with Cisco Unified Border Element Integrating Polycom Converted Management Application with CUCM Register Polycom Telepresence Systems with Cisco Unified Communications Manager When you register your Session Initiation Protocol (SIP) Polycom telepresence endpoints with Cisco Unified Communications Manager (CUCM), your endpoints have a single source for call admission control and bandwidth management.

6 Cisco endpoints can also use telephony functions like hold and transfer in calls with Polycom endpoints. When Polycom telepresence endpoints have the Telepresence Interoperability Protocol (TIP) option key installed, you can participate in calls with TIP-capable Cisco TelePresence Server (CTS) endpoints and Cisco Multipoint Control Units (MCUs). The Polycom RealPresence Collaboration Server can host TIP conference calls and supports Immersive Telepresence (ITP) multipoint conferences. The tables Verified Cisco Product Versions and Verified Polycom Product Versions list the verified versions of Cisco and Polycom products supported in this deployment model. Verified Cisco Product Versions Cisco Products version Cisco Unified Communications Manager (1a) Cisco Unified Presence (3) Release Notes - Polycom Unified Communications for Cisco Environments Polycom , Inc.

7 5 Cisco Products version Cisco Unified IP Phones: 7960, 7961, 7962, 7965, 7975, 7985, 9971 CUCM (2a)SU2 Default Load Cisco Jabber for Windows (3) Cisco TelePresence Multipoint Switch Cisco TelePresence Video Communications Server Cisco TelePresence Server Cisco CTS 3010/1300 , Verified Polycom Product Versions Polycom Products version Polycom RealPresence Collaboration Server - MPMx card required for TIP support Polycom HDX systems Polycom RealPresence Group (300, 500, and 700) Polycom Touch Control for HDX systems Polycom Touch Control for RealPresence Group series Panel Software and Operating System software is compatible with Group series and software Polycom RPX , OTX , ATX Immersive Solutions Polycom Multipoint Layout Application Securely Register Polycom Telepresence Systems with CUCM When you register your SIP Polycom telepresence endpoints with CUCM using Transport Layer Security (TLS) registration, you have a single source for call admission control and bandwidth management.

8 Cisco endpoints can also use telephony functions like hold and transfer when in calls with Polycom endpoints. In this deployment model, Polycom and Cisco endpoints can place secure Datagram Transport Layer Security (DTLS) calls to any endpoints that also support DTLS. When Polycom telepresence endpoints have the TIP option key installed, you can participate in calls with TIP-capable CTS endpoints and MCUs. You can integrate CUCM with SIP using a Polycom RealPresence Collaboration Server. The RealPresence Collaboration Server can host TIP conference calls and supports ITP multipoint conferences. Customers with security requirements can implement Release Notes - Polycom Unified Communications for Cisco Environments Polycom , Inc. 6 registration in a secure manner with encrypted signaling and can choose encrypted or unencrypted media Communications . The tables Verified Cisco Product Versions and Verified Polycom Product Versions list the verified versions of Cisco and Polycom products supported in this deployment model.

9 Verified Cisco Product Versions Cisco Products version Cisco Unified Communications Manager (1a) Cisco Unified Presence (3) Cisco Unified IP Phones: 7960, 7961, 7962, 7965, 7975, 7985, 9971 CUCM (2a)SU2 Default Load Cisco Jabber for Windows (3) Cisco TelePresence Multipoint Switch Cisco TelePresence Video Communications Server Cisco TelePresence Server Cisco CTS 3010/1300 , Verified Polycom Product Versions Polycom Products version Polycom RealPresence Collaboration Server - MPMx card required for TIP support Polycom HDX systems Requires TIP option key Polycom Touch Control for HDX systems Polycom RPX, OTX, ATX Immersive Solutions Polycom Multipoint Layout Application Integrate SIP Polycom RealPresence Platform with CUCM You can configure the Polycom Distributed Media Application (DMA) system as a SIP proxy and registrar for your video environment.

10 When you use the DMA system as a SIP peer to CUCM, the DMA system can host video calls between Cisco endpoints that are registered with Cisco Unified Communications Manager and Polycom SIP and endpoints that are registered with the DMA system. Release Notes - Polycom Unified Communications for Cisco Environments Polycom , Inc. 7 The tables Verified Cisco Product Versions Verified Polycom Product Versions list the verified versions of Cisco and Polycom products supported in this deployment model. Verified Cisco Product Versions Cisco Products version Cisco Unified Communications Manager (1a) Cisco TelePresence Multipoint Switch Cisco TelePresence Video Communications Server Cisco TelePresence Server Cisco Unified Presence (3) Cisco Unified IP Phones 7960, 7961, 7962, 7965, 7975 Cisco Unified Communications default load Cisco Video Phones 7985, 9971 Cisco Unified Communications default load Cisco Jabber for Windows (3) Cisco CTS 3010/1300 , Verified Polycom Product Versions Polycom Products version Polycom RealPresence Collaboration Server MPMx card required for TIP support Polycom HDX systems Polycom RealPresence Group series 500 Polycom OTX 300 Systems Requires TIP option key Requires Polycom Touch Control Polycom RPX 200 and 400 Systems Requires TIP option key.